Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,415 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,415 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great all round service staySafe”

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Posted 5 years ago

“My order arrived quickly with no problems. Many thanks Paul”

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Posted 5 years ago

“Arrived on time at a great price. Thanks.”

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Posted 5 years ago

“Delivered sooner than expected, excellent!”

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Posted 5 years ago

“Good price and quick delivery. Very happy.”

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Posted 5 years ago

“Order was easy, delivery was great”

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Posted 5 years ago

“They delivered on the 3rd time they said it would be delivered. And on these unusual time I think they did very well . I tried every where for this fridge. And only they could find me one . And I am very grateful. Thank you.Aplliances Direct”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Being honest I had looked at other electrical white goods suppliers but none could supply and deliver at short notice. Our electric cooker had blown mid December. Appliances direct had stock, ordered Saturday evening and delivered Monday morning. Awesome.. Polite and punctual.. Great service .... Thank you...”

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Posted 5 years ago

“Excellent company and goods”

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Posted 5 years ago

“Excellent company and goods”

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Posted 5 years ago

“Cheapest price good delivery would buy again”

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Posted 5 years ago

“Ordered on a Sunday afternoon and received next day. Brilliant.”

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Posted 5 years ago

“Excellent service, ordered one day arrived the next day. Have used steamer today, to make small apple puddings”

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Posted 5 years ago

“Absolutely first class service in every way from start to finish”

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Posted 5 years ago

“Easy to order, competitive prices, good selection of goods. fast delivery!”

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Posted 5 years ago

“Very fast delivery.”

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Posted 5 years ago

“Delivery of my goods were supposed to be on the 16th December they were delivered to the wrong address on the 14th December the householder was unable to speak to the driver as he left same parcel on doorstep and drove away before he had a chance to tell him it was at wrong house just aswell the neighbour was honest and called the next day to ask if the parcel was mine was not very happy with the service from courier Amazon”

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Posted 5 years ago

“I thought the price was excellent and delivery was on time”

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Posted 5 years ago

“We ordered on a Sunday morning paid for next day delivery and was with us by 9 the following day..we received a call about delivery same day to discuss things..a fantastic service from start to finish”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,415 reviews