Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,155 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,155 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“from start to finish the whole process was easy sailing, communication was good and they delivered when they said they would, excellent company to do business with”

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Posted 4 years ago

“They called me like they promised half an hour before and delivered on time”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“every step brilliant service”

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Posted 4 years ago

“Outstanding customer service. Fabulous fridge freezer. Excellent quality. Delivery on time. Lovely delivery team went above and beyond to help me as I have arthritis. Very happy customer.”

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Posted 4 years ago

“The service was first class the delivery was on time with no problem what so ever and the cooker is working wonderful the price and quality was first class well done”

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Posted 4 years ago

“delivered on time”

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Posted 4 years ago

“Very professional company, items arrived in good time and good condition. I will definitely use appliances direct again.”

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Posted 4 years ago

“All good delivered as promised in good condition”

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Posted 4 years ago

“Pleased with our new Russell Hobbs combi microwave . Good price and quality. Delivered quickly by a lovely driver. Thank you.”

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Posted 4 years ago

“Excellent from order being placed, to prompt despatch & delivery.”

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Posted 4 years ago

“Good service would use again fair price”

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Posted 4 years ago

“Competitive price for Bosch freezer, excellent service, delivered efficiently, very helpful delivery men.”

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Posted 4 years ago

“Phone arrived earlier than expected, well packed and tracking information correct.”

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Posted 4 years ago

“Fair priced goods, excellent customer contact, on time delivery, will use again and recommend to others”

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Posted 4 years ago

“The sales lady dealt with was excellent, lovely to speak to a person not email, excellent service and assistance definitely will use again.”

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Posted 4 years ago

“Fantastic service, fantastic product, at a fantastic price...I have bought several items and the experience has been the same every time.”

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Posted 4 years ago

“fast and efficient”

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Posted 4 years ago

“Great price and delivered when promised.”

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Posted 4 years ago

“So helpful next day delivery price good”

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Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,155 reviews