Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,155 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,155 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product. ..on time..good service. ..no more to say really.....well done”

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Posted 4 years ago

“Arrived a day early and the tumble dryer works very well”

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Posted 4 years ago

“Easy to use web site, order came within 3 days and within times given. Brilliant service and prices. Regards Rob B.”

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Posted 4 years ago

“Very pleasant and helpful the service from them could not be any better”

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Posted 4 years ago

“Great service, good delivery and nice cheerful delivery men.”

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Posted 4 years ago

“No problems quick delivery, meaco dehumidifier operating well”

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Posted 4 years ago

“Ordered a new tumble dryer on the Monday and was delivered on the Tuesday. Tumble dryer is their own model and so far is excellent.”

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Posted 4 years ago

“Got to be the best I have dealt with for a long time fast and very good product to can't fault these people not something I say very offten this day and age.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Ordered electriQ Quiet 10L dehumidifier on Friday. Delivered the following Monday - Bank Holiday. The Machine is doing its job and extracting quite substantial amounts of water.”

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Posted 4 years ago

“I bought an Electriq tumble drier via the website. This was followed up by a friendly phone call checking all delivery details were correct. It came within the time frame of 2 days as I chose and i am made up with it! It is easy to install, easy to use, quiet and i am really pleased i bought it.”

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Posted 4 years ago

“Great prices and excellent services from ordering to delivery.”

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Posted 4 years ago

“Great price great service. I got a dehumidifier from appliance direct and a washing machine all great value. And good delivery service as well would buy again from them definitely”

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Posted 4 years ago

“Very prompt, efficient.”

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Posted 4 years ago

“Great cooker with fan for grill and cooking top quality well worth the money”

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Posted 4 years ago

“Recently brought an ice machine , this is actually the third electrical appliance we’ve brought from them , so I think that says it all really . Quality product at a good price and delivered the next day .All good working order very pleased .”

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Posted 4 years ago

“Great price for our new Bosch dishwasher, delivered as promised, old dishwasher taken away”

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Posted 4 years ago

“Good price, quick delivery, helpful delivery guys. Only thing to improve on is free delivery. Other than that will be my first place to look for future appliances.”

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Posted 4 years ago

“Good Communication, Prompt Delivery and very friendly delivery staff”

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Posted 4 years ago

“Very good service, bought a cooker hood. Arrived on time. Slight damage but it is on the inside and can’t be seen.”

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Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,155 reviews