Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,156 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,156 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Order on my doorstep in less than 24 hours.”

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Posted 4 years ago

“I had a great experience- easy to use website & ordered next day delivery service. The product came on time & driver was very pleasant. Would recommend to others.”

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Posted 4 years ago

“Ordered AirConditioning unit during the recent heatwave. Excellent delivery and arrived next day as promised. They have a good range of products on their website.”

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Posted 4 years ago

“Ordered a fan late Wednesday afternoon and opted for next day delivery before 1pm,an E-mail came to say it would leave a local depot at about 11am.At 9am it was delivered to my door.BRILLIANT.Could'nt have asked for better service.”

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Posted 4 years ago

“Fantastic Air Conditioner at a very reasonable price....much cheaper than other companies....next day delivery....very happy with my purchase and would certainly recommend to other buyers....thankyou so much.”

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Posted 4 years ago

“I found appliances direct quick and easy to use, Air con unit worked fine, so no complaints.”

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Posted 4 years ago

“quick delivery and easy to use website. Would definitely use again. Highly recommended”

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Posted 4 years ago

“The order arrived on time and in good condition the next day as specified. The air conditioning unit description was correct on the website so happy I got the correct information.”

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Posted 4 years ago

“I bought a ring 3rd gen stick up cam, but appliances direct had a problem with the supplier, but they kept me informed evey step of the way until I received my goods which I was very pleased with A1++”

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Posted 4 years ago

“I have used them on three occasions now and every time the products arrive in great condition at the times they state. The pricing is always good. Highly recommended and I would not hesitate to use them again.”

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Posted 4 years ago

“Delivery as promised and great product - happy customer!”

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Posted 4 years ago

“Prompt delivery and given a time slot on the day.”

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Posted 4 years ago

“Great air conditioning unit. Quick and easy to order online. Great communication from Appliances direct and from the Couriers and it was delivered the next morning. No problems at all.”

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Posted 4 years ago

“Great product, tracked delivery and arrived next day. Recommended.”

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Posted 4 years ago

“The whole online thing worked really well and at good value.”

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Posted 4 years ago

“Ordered in the afternoon and came the next day as promised.”

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Posted 4 years ago

“I ordered a dehumidifier, delivery was spot on, the delivery agent was very kind and helpful. The item was spotless and is working perfectly so very pleased with it. Not sure how the returns system is so won't be able to say anything about it and I hope I won't need it.”

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Posted 4 years ago

“Ordered air con machine delivered within 24 hours. Great service, great item. DPD delivered on time Thank you”

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Posted 4 years ago

“The products are good quality and value for money. The customer service department are courteous and efficient.”

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Posted 4 years ago

“Great communication and quick delivery.”

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Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,156 reviews