Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,415 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,415 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service great product at a very reasonable price”

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Posted 5 years ago

“Great dehumidifier - next day delivery”

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Posted 5 years ago

“Fantastic service at a very competitive price”

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Posted 5 years ago

“Friendly and competent blokes made it all easy, and safe- wore masks and kept distance. Had a. Hours warning before delivery - excellent.”

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Posted 5 years ago

“This product was competitive with other retailers both in quality and price . The communication between myself and the company was second to none. I was kept informed every step of the way. Well done you.😉”

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Posted 5 years ago

“Ultra fast delivery, excellent price, helpful and friendly delivery guys.”

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Posted 5 years ago

“Quick and efficient delivery. 2 men to carry appliance inside.”

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Posted 5 years ago

“Said they had it in stock and they did! Unlike some others I have used in the past. Great price cheaper than most, couldn’t find it for less. Ordered about 3pm and it arrived 9am the next day. Polite staff on the phone, spot on couldn’t expect anything more! 5*”

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Posted 5 years ago

“Perfect customer service 👌”

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Posted 5 years ago

“BRILLIANT SERVICE ....... NO COMPLAINTS AT ALL ..... SPOT ON THANKYOU .....”

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Posted 5 years ago

“excellent prompt service. i had no problems from ordering to delivery.”

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Posted 5 years ago

“Excellent experience, from placing the order, confirmation call 1 hour later and delivery all perfect! Yet to test appliances but any ovens are better than none right now!! Thank you! Oh and super speedy delivery!”

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Posted 5 years ago

“Good value, Great deal”

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Posted 5 years ago

“Great website with easy to use purchase process. A great product, delivered when requested and excellent price.”

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Posted 5 years ago

“It was easy to order (a plus for me!) and was promptly delivered which really impressed considering this is the run up to Christmas. Will certainly consider using these guys again. Mike W”

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Posted 5 years ago

“Delivered on time and perfect condition. Use with confidence.”

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Posted 5 years ago

“Very easy and quick to order, delivery was fast and they was cheaper than any other retailer”

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Posted 5 years ago

“Yes very happy ,does what it says looks good too dried all the window from being wet it's quiet .would recommend to anyone who has damp problems .”

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Posted 5 years ago

“First class service delivered next day item Dehumidifier absolutely brilliant”

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Posted 5 years ago

“One of the few things to go smoothly, great service good prices quick delivery helpful driver. Great all round service. Would recommend .”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,415 reviews