Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,156 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,156 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent company Easy transaction Speedy delivery 5 stars”

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Posted 4 years ago

“order extactor fan for kitchen great product came next day on standard delivery very happy”

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Posted 4 years ago

“quick delivery no worries”

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Posted 4 years ago

“Ordered an air conditioner one afternoon, it arrived the next day woth an hours time slot...it did cost £15 for next day delivery which is steep but I wanted it urgently and they were the only company who had decent brands available on short notice. Good prices too compared to other places. Happy with our item and general overall experience.”

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Posted 4 years ago

“very pleased ordered on Sunday afternoon and arrived Monday morning great service thanks”

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Posted 4 years ago

“Ordered dryer for my mother arrived when they said within couple of days great service also we ordered a freezer that took extra couple of days due to us being specific on del date cant fault them much quicker than currys will use them again”

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Posted 4 years ago

“Ordered our unit, it was delivered next day. It is brilliant thank you”

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Posted 4 years ago

“Awesome product”

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Posted 4 years ago

“every think went smoothly.goods as described delivery on time. highly recommended.”

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Posted 4 years ago

“Under difficult times they did well.”

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Posted 4 years ago

“Got the dishwasher on the day promised, at a fabulous price. A painless transaction from start to finish. Contact from delivery guys meant I didn't have to wait about, bang on time.”

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Posted 4 years ago

“Washing Machine was delivered on time on our selected date Although because of Covi19 the washing machine was to be delivered to outside the door. The washing machine was actually delivered inside and put in its final position and we were given fitting instructions”

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Posted 4 years ago

“first class- delivery fast air con unit just the job price ok great”

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Posted 4 years ago

“Ordered and delivered as arranged”

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Posted 4 years ago

“so pleased with my first wine cooler we ordered another one delivery was perfect no damages kept up to date with delivery date product was spot on would not hesitate to order from appliance direct again”

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Posted 4 years ago

“Fantastic company to buy from,updates of delivery .delivery man very helpful and polite, will definitely use again 👍🥰🤗🤗🤗”

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Posted 4 years ago

“Quick and easy order and delivery and informed of delivery slot with a call 15 mins before”

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Posted 4 years ago

“Have to give 5 stars since everything went according to plan with no hassle and the appliance is working perfectly”

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Posted 4 years ago

“Have used appliance direct and there associate companies several times and cannot fault them. Recently purchased 2x cookers & microwave, delivery excellent with updates on day of delivery. Products good value for money. Would use again!”

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Posted 4 years ago

“Good product & good service. Would recommend.”

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Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,156 reviews