Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,415 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,415 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items arrived at the collection point exactly as ordered and within the time slot provided.”

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Posted 5 years ago

“This was the only company that had the tumble dryer we needed. Excellent price and delivery. Van man couldn’t have been more helpful. 5 stars.”

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Posted 5 years ago

“Very good service. Prompt delivery.”

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Posted 5 years ago

“Swift delivery of useful dehumidifier.”

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Posted 5 years ago

“Great website and amazing choice of products, good price, easy ordering and delivery on time. The only thing I didn’t like was the £10 delivery charge on top of my product which was £150”

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Posted 5 years ago

“Quick and easy delivery. Product is easy to use and performs as expected. Thanks.”

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Posted 5 years ago

“Product at the right price and delivered earlier than expected.”

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Posted 5 years ago

“Great online shopping experience, great communication from buying to delivery. Speed of delivery excellent.”

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Posted 5 years ago

“So impressed with the fast delivery. My item is out of stock everywhere because of black friday but managed to find it here. Expected delivery says it should take about a month for it to arrive but manage to get my item within 2 weeks.”

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Posted 5 years ago

“Good comms. Pleasant delivery guys. Great product. All good.”

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Posted 5 years ago

“I've bought a fridge freezer and tumble dryer off you recently, I have got nothing to complain about, ordering was easy, communication was great, delivery was spot on and the delivery drivers were very polite and courteous. I would recommend you to everyone. Thank you”

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Posted 5 years ago

“I purchased a mobile phone during the Black Friday event at a good price. Fast delivery. Pleased with whole process of purchase.”

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Posted 5 years ago

“Good choice available Delivered on time and in perfect condition”

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Posted 5 years ago

“Straightforward. Good communication. Excellent delivery timings & personnel.”

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Posted 5 years ago

“Our delivery was brought forward by two days which helped us out no end, and was free if charge. Punctual delivery, and very friendly delivery man called us, 30 mins before arrival.”

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Posted 5 years ago

“Had a few things from them over the last few years, always been a very good service, and prices pretty good too!”

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Posted 5 years ago

“Excellent customer service, website easy to use. Kept me fully informed all the way through. Delivered when promised and both drivers were friendly and helpful. Oven and Hob are both fantastic quality. Would definitely recommend Appliances Direct.”

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Posted 5 years ago

“Quality product. Great price and fast delivery. You can't ask for much more.”

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Posted 5 years ago

“Excellent price and super fast delivery.”

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Posted 5 years ago

“Very good price and fast delivery.”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,415 reviews