Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,157 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,157 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Delivered early. Bread maker good value for money.”

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Posted 4 years ago

“Excellent service again. Good price and quick delivery.”

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Posted 4 years ago

“Quick an easy online and excellent service , would recommend them to family and friends!”

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Posted 4 years ago

“Easy purchase and collection at Elland,with pleasant and helpful staff.”

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Posted 4 years ago

“Very nice I was in need of an urgent delivery without mentioning that I got it before time.”

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Posted 5 years ago

“I have bought 2 items from Appliances Direct and both times have been really pleased with the items and the next day delivery service.”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“It is easy to order what you want online from Appliance Direct,the delivery was fast and the item I ordered works well and was reasonably priced,I am very happy with my purchase and the service.”

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Posted 5 years ago

“Great price quick delivery can't fault them”

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Posted 5 years ago

“Great value for money. fast and friendly service. would highly recommend”

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Posted 5 years ago

“Great price, spot on delivery and easiest purchase ever!!!”

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Posted 5 years ago

“Delivery was spot on, two lovely friendly lads did the delivery. Second time using this company and will definitely be using them again in the future”

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Posted 5 years ago

“Brilliant product , delivered on time and all at a reasonable price . I would definitely use this company in the future”

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Posted 5 years ago

“First class from start to finish. No complaints from us”

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Posted 5 years ago

“brilliant price, fantastic product and amazing delivery, kept informed every step of the way, delivery was on time and 2 great guys delivered, polite and respectful ,would definitely recommend 😀”

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Posted 5 years ago

“Excellent customer service”

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Posted 5 years ago

“Absolutely fantastic from start to finish. Really helpful, delivered when said and offered help with the appliance. Can't fault, highly recommended and will be the first place I contact in future for any other appiances. Thank you so much”

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Posted 5 years ago

“Bought a washing machine, very easy and friendly service.”

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Posted 5 years ago

“reviews from customers and web site layout really made shopping easy, fair pricing, quick delivery and product exactly as advertised. Hotpoint customer service and delivery team was excellent. Took old machine as paid for and very pleasant staff. Very happy with everything, thank you”

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Posted 5 years ago

“Excellent price, excellent service from order to delivery. Very fast delivery, certainly use again”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,157 reviews