Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,415 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,415 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

Visit Website

Write Your review

Tell us how Appliances Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have made repeat purchases from Appliance Direct. The latest was a dehumidifier for a cottage. It came 2 days after placing the order at the best price, 20 pounds cheaper than the next best deal. Tenant is very happy. I am most happy. Well done Appliances Direct.”

Helpful Report

Posted 5 years ago

“Item arrived next day.... excellent service ... would use again...😊”

Helpful Report

Posted 5 years ago

“Good price and quick to deliver.”

Helpful Report

Posted 5 years ago

“Easy to order great prices and great delivery people”

Helpful Report

Posted 5 years ago

“Very happy with the oven and delivery”

Helpful Report

Posted 5 years ago

“I have bought three kitchen appliances from Appliances Direct and each time have enjoyed a broad choice of produce, excellent cusomer service and prompt, safe delivery.”

Helpful Report

Posted 5 years ago

“excellent prompt service”

Helpful Report

Posted 5 years ago

“Very promt service, kept me informed all the way, would use them again”

Helpful Report

Posted 5 years ago

“The service was amazing. We were kept informed exactly as promised. The 2 delivery men couldn’t have been kinder and more helpful. Would definitely recommend appliances direct.”

Helpful Report

Posted 5 years ago

“Very efficient, providing all services as promised.”

Helpful Report

Posted 5 years ago

“Very helpful and the communication was brilliant keep informed right up to when the appliance was delivered would most certainly use this company again and would recommend to others.”

Helpful Report

Posted 5 years ago

“Good service buy again”

Helpful Report

Posted 5 years ago

“Great service quick delivery and the product I ordered works fantastic, I’m going to be using this company again.”

Helpful Report

Posted 5 years ago

“Ordered online. Very straightforward. Delivered next day. Excellent service.”

Helpful Report

Posted 5 years ago

“Excellent fast delivery. Have yet to install the appliance but hopefully there won’t be any problems”

Helpful Report

Posted 5 years ago

“Excellent service would definitely use again.”

Helpful Report

Posted 5 years ago

“Fast shipping, and so far, very impressed with the product.”

Helpful Report

Posted 5 years ago

“Bought dehumidifier 20l Meadco only had it a week but seems very good. Delivery was excellent.”

Helpful Report

Posted 5 years ago

“I needed to replace a specific appliance that I had broke in my flat and as I was moving out, the landlord would charge me a lot more if he had to do all. I was a bit concern if I would even find this specific model but I found maybe 3 sellers who offered it. Appliances Direct had the cheapest price. The delivery was extremely quick. Nothing bad to say for the company so far. Thanks Appliances Direct.”

Helpful Report

Posted 5 years ago

“Customer service was brilliant I ordered the item at 4pm one day and it was delivered at 11am the next day. The only problem I had was paying for the item the website would not accept my details but after numerous attempts I finally managed to pay.”

Helpful Report

Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,415 reviews