Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,157 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,157 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

Visit Website

Write Your review

Tell us how Appliances Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product & good service. Would recommend.”

Helpful Report

Posted 4 years ago

“We ordered a new washing machine, delivery was prompt and delivery team very helpful”

Helpful Report

Posted 4 years ago

“Excellent service and kept up to date by e-mail ref delivery date and given one hour slot and Dyson heater delivered on time.Steph Banstead”

Helpful Report

Posted 4 years ago

“Would use again.great service great communication and wide choice”

Helpful Report

Posted 4 years ago

“No fuss, delivery was quick, easy to deal with”

Helpful Report

Posted 4 years ago

“Mobile phone. Great value quick delivery. Great service will definitely use again”

Helpful Report

Posted 4 years ago

“Great service and price”

Helpful Report

Posted 4 years ago

“Really helpful, friendly staff on phone. Especially pleased that before despatch they phoned to check it was a genuine use of card as delivery and billing address were different. Excellent service.”

Helpful Report

Posted 4 years ago

“Great service. Very polite delivery man. Dishwasher fine so far!”

Helpful Report

Posted 4 years ago

“Great service and fast delivery My item was in stock at a great price Very happy and would definitely use the company again 😊”

Helpful Report

Posted 4 years ago

“Ordered cooker arrived next day, delivery guys polite My wife very happy with cooker could not ask for more DELIGHTED would recommend appliances direct to friends & family”

Helpful Report

Posted 4 years ago

“Ordered drinks cooler and delivered in a couple of days. Exactly as expected”

Helpful Report

Posted 4 years ago

“Just had a cooker delivered today, really great friendly service, who take the time to listen right from the get go. Delivery men were helpful and extremely courteous and arrived on time. Will buy again from here, prices are better than most i looked at. Its not often you get proper service these days. A.Jones”

Helpful Report

Posted 4 years ago

“Item arrived on time and as described. Very pleased.”

Helpful Report

Posted 4 years ago

“very happy with my order and delivert”

Helpful Report

Posted 4 years ago

“Very pleased, website is user friendly, delivery was quick and item packed well, ordered a heater and it is perfect”

Helpful Report

Posted 4 years ago

“First class service from order to collection. Bang on!!”

Helpful Report

Posted 4 years ago

“My electric cooker arrived at the time specified and in pristine condition. Website was easy to negotiate, communication was satisfactory and, most importantly, price was reasonable.”

Helpful Report

Posted 4 years ago

“First time i have used this company did exactly what they said very polite delivery men and very helpful will use again”

Helpful Report

Posted 4 years ago

“Very easy and quick transaction. Very pleased with product and fast delivery.”

Helpful Report

Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,157 reviews