Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,415 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,415 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rapid delivery and good price for my ecoair dehumidifier. DPD (My favourite courier) used for delivery and they delivered at the expected time as they usually do.”

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Posted 5 years ago

“Excellent item excellent service”

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Posted 5 years ago

“Very quick delivery fantastic”

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Posted 5 years ago

“fan on it good”

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Posted 5 years ago

“Price, delivery process, goods, all very good. No problems.”

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Posted 5 years ago

“Dehumidifier was delivered on time. Very effective at the job and at the best UK price. Excellent service from start to finish. I have bought many goods from Appliances Direct and will continue to do so!”

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Posted 5 years ago

“Quick delivery,very good service”

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Posted 5 years ago

“I needed to get a Hob quickly as the one that was coming with our new Kitchen was delayed to January 2021. I found the same one on Appliances Direct. Ordered it on the Friday afternoon and it was delivered less than 24 Hours later! Excellent service. Would highly recommend them.”

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Posted 5 years ago

“Great service, good price, excellent delivery!”

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Posted 5 years ago

“Very good. Customer care on the phone to place order, easy and helpful. The driver put the dryer in to the room for me, very kind and so considerate. Overall great service, well done. Merry Christmas and a better New Year to you all. Philip Peck”

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Posted 5 years ago

“Excellent company, delivery men very helpful, and CS great when I had a slight problem, definitely use them again.”

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Posted 5 years ago

“Very happy with the service quick and speedy service excellent”

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Posted 5 years ago

“Stunning Speed, Delivered within 12 hours of purchase”

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Posted 5 years ago

“Order arrived even earlier than stated. Good service. I'm not entirely satisfied with the dehumidifier - the cable is too short & the tank awkward to remove & handle - but that's not down to you.”

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Posted 5 years ago

“First class service from this company. Delivered a day early which at this time of year(week before Christmas) was wonderful. I will for sure use this company again and have no doubt in telling my friends about the great service.”

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Posted 5 years ago

“Efficient and fast delivery.”

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Posted 5 years ago

“Not many companies nowadays are this straightforward. Ordered online, next day delivery which was flawless with updates as promised.”

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Posted 5 years ago

“I AM GRATEFUL FOR AN EXMPLARY SERVICE AND RESPONSE FROM START TO FINISH AND CANNOT ASK FOR MORE,LOOKING AT SITUATION THE ENTIRE UK IS FACING. TELEPHONE RESPONSES WAS UNDER 10 MINS TOPS. THE DELIVERY GUYS THOUGH VERY YOUNG WERE WELL MANNERED AND PROFESSIONALS. HAD TIME TO EXPLAIN " DOs & DON'Ts" FOLLOWED THE PANDEMIC PROTOCALS.”

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Posted 5 years ago

“Very polite and efficient, delivered earlier than the estimation, really happy.”

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Posted 5 years ago

“Service was great kept intouch regarding the delivery date”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,415 reviews