Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,150 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,150 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered online. E. Mail to confirm purchase/delivery date. Subsequent E. Mail to confirm confirm delivery time-frame. Appliance delivered on the correct day, within the time-frame given and the delivery driver asked where I would like the appliance left and followed all Covid guidelines. Great service all-round!”

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Posted 4 years ago

“Firstly, had a look in the showrooms then went home and ordered online. They delivered on the correct day. Phoned us to say they were 10 minutes away.arrived on time, very courteous.”

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Posted 4 years ago

“.kept in touch well and delivered within the time slot”

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Posted 4 years ago

“Excellent service. As an 80 year old, I wanted a complete service where I did nothing but just paid the bill. That is what I got. I was kept informed from order to delivery by email Bill Bond St Albans”

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Posted 4 years ago

“Fantastic Honor View phone - Very quick delivery - Best price - Thank you”

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Posted 4 years ago

“Simple .. I paid, they delivered :) Very Happy”

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Posted 4 years ago

“Customer service and delivery great. Price over £100 higher than other places but guess what:- The other places were out of stock! We can all make goods cheaper when we don't have them for sale, but Applicances Direct did have them in stock and delivered on the day they said they would. In the past, I have had companies tell me that goods were in stock and they just phoned round to get said item rather than hold their hands up. Appliances Direct were 10% more expensive (on a £1,000+ item), but they had it there to sell. Honest and helpful. I live in a hard to find address with no house number and no street lights, but the delivery guys rang us for advice and then found the house easily.”

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Posted 4 years ago

“Excellent speedy service and delivery”

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Posted 4 years ago

“Had the stock, delivered quickly by polite stafg”

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Posted 4 years ago

“Delivered on the date given when the order placed. Even though it's Christmas and many deliveries are being delayed because of demand. Would highly recommend them.”

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Posted 4 years ago

“Excellent service great product at a very reasonable price”

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Posted 4 years ago

“Great dehumidifier - next day delivery”

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Posted 4 years ago

“Fantastic service at a very competitive price”

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Posted 4 years ago

“Friendly and competent blokes made it all easy, and safe- wore masks and kept distance. Had a. Hours warning before delivery - excellent.”

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Posted 4 years ago

“This product was competitive with other retailers both in quality and price . The communication between myself and the company was second to none. I was kept informed every step of the way. Well done you.😉”

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Posted 4 years ago

“Ultra fast delivery, excellent price, helpful and friendly delivery guys.”

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Posted 4 years ago

“Quick and efficient delivery. 2 men to carry appliance inside.”

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Posted 4 years ago

“Said they had it in stock and they did! Unlike some others I have used in the past. Great price cheaper than most, couldn’t find it for less. Ordered about 3pm and it arrived 9am the next day. Polite staff on the phone, spot on couldn’t expect anything more! 5*”

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Posted 4 years ago

“Perfect customer service 👌”

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Posted 4 years ago

“BRILLIANT SERVICE ....... NO COMPLAINTS AT ALL ..... SPOT ON THANKYOU .....”

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Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,150 reviews