Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,327 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,327 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“really pleased, help from Amanda Charlesworth to order was outstanding - could actually understand her and she didnt mind going to look up info I required. Delivery on time by two great guys. The Cooker was what it is a cooker, I would describe as Grey not silver but -so what. and after a bit of sorting out [ all the knobs are different to my last cooker] Im very pleased. Thank you. bought from AD before and always had good service.”

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Posted 5 years ago

“Good product and arrived when expected.”

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Posted 5 years ago

“Spot on. Delivered on time will order from them again. Merry Christmas 👍”

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Posted 5 years ago

“First class service . Excellent customer support would buy again from this company thank you”

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Posted 5 years ago

“Excellent service.”

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Posted 5 years ago

“First class service better than curry’s always use them in future for electoral goods fantastic service”

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Posted 5 years ago

“The order arrived within a few days. Great value for money. Very happy”

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Posted 5 years ago

“Great service and great product..speedy delivery”

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Posted 5 years ago

“Fantastic service. Thank you.”

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Posted 5 years ago

“Excellent service . Purchase arrived the next day .”

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Posted 5 years ago

“First class purchase, customer service superb, simply very happy”

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Posted 5 years ago

“Very helpful contacted us to confirm order and delivery drivers couldn’t be more helpful definitely will use again Thankyou”

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Posted 5 years ago

“Ordered a dehumidifier in price drop sale. Price much cheaper than anywhere else and although delivery was showing 4-6 days it actually arrived 3 days later. Also great product that is doing its job well. Only slight problem I had with delivery was that I was out with the dog when it arrived so it was left on its side in my recycle bin. As it wasn’t upright the instructions advised to delay use for 24 hours. Not the end of the world but may have been better to try a neighbour as one was primed and ready.”

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Posted 5 years ago

“Quick delivery, very well packaged in sturdy boxes. Dehumidifiers were just as described. Thank you.”

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Posted 5 years ago

“Very good experience with AD at very good price.Delivery very fast.Happy Customer”

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Posted 5 years ago

“Excellent service, great price and first class delivery A****”

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Posted 5 years ago

“I recently bought a dehumidifier from Appliances Direct which arrived within 24 hours. Good price and excellent service.”

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Posted 5 years ago

“The customer service was excellent I bought 2 delongi heaters del on the date promised they kept me updates of delivery and despatch I had kno problem at all brilliant customer service answered my phone calls within 10 minutes”

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Posted 5 years ago

“Great product, great service. Kept informed of delivery, no staying in waiting. Driver cheerful and helpful.”

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Posted 5 years ago

“Very good!!”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,327 reviews