Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,150 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,150 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent company and goods”

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Posted 4 years ago

“Cheapest price good delivery would buy again”

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Posted 4 years ago

“Ordered on a Sunday afternoon and received next day. Brilliant.”

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Posted 4 years ago

“Excellent service, ordered one day arrived the next day. Have used steamer today, to make small apple puddings”

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Posted 4 years ago

“Absolutely first class service in every way from start to finish”

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Posted 4 years ago

“Easy to order, competitive prices, good selection of goods. fast delivery!”

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Posted 4 years ago

“Very fast delivery.”

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Posted 4 years ago

“Delivery of my goods were supposed to be on the 16th December they were delivered to the wrong address on the 14th December the householder was unable to speak to the driver as he left same parcel on doorstep and drove away before he had a chance to tell him it was at wrong house just aswell the neighbour was honest and called the next day to ask if the parcel was mine was not very happy with the service from courier Amazon”

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Posted 4 years ago

“I thought the price was excellent and delivery was on time”

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Posted 4 years ago

“We ordered on a Sunday morning paid for next day delivery and was with us by 9 the following day..we received a call about delivery same day to discuss things..a fantastic service from start to finish”

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Posted 4 years ago

“Rapid delivery and good price for my ecoair dehumidifier. DPD (My favourite courier) used for delivery and they delivered at the expected time as they usually do.”

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Posted 4 years ago

“Excellent item excellent service”

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Posted 4 years ago

“Very quick delivery fantastic”

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Posted 4 years ago

“fan on it good”

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Posted 4 years ago

“Price, delivery process, goods, all very good. No problems.”

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Posted 4 years ago

“Dehumidifier was delivered on time. Very effective at the job and at the best UK price. Excellent service from start to finish. I have bought many goods from Appliances Direct and will continue to do so!”

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Posted 4 years ago

“Quick delivery,very good service”

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Posted 4 years ago

“I needed to get a Hob quickly as the one that was coming with our new Kitchen was delayed to January 2021. I found the same one on Appliances Direct. Ordered it on the Friday afternoon and it was delivered less than 24 Hours later! Excellent service. Would highly recommend them.”

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Posted 4 years ago

“Great service, good price, excellent delivery!”

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Posted 4 years ago

“Very good. Customer care on the phone to place order, easy and helpful. The driver put the dryer in to the room for me, very kind and so considerate. Overall great service, well done. Merry Christmas and a better New Year to you all. Philip Peck”

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Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,150 reviews