Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,327 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,327 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service received item next day couldn't ask for more”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Fantastic service. 48 hours and it's was working in my kitchen. Thank you x”

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Posted 5 years ago

“You phoned within ten minutes confirming my order and the way forward. I received emails advising of the arrangements (although one wasn't quite correct and sent me into a panic. Your delivery operatives were helpful and arrived at the allotted time. Thank you”

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Posted 5 years ago

“Fast service”

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Posted 5 years ago

“Excellent service and no queing or long delivery waiting times.....”

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Posted 5 years ago

“Great service, ordered on Thursday evening received by Saturday morning”

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Posted 5 years ago

“Customer service absolutely fantastic price best place around delivery right on time I'm could not ask for a better service this is about the 7th item I have purchased from this company fantastic”

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Posted 5 years ago

“Excellent”

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Posted 5 years ago

“Delivery was on time as scheduled, The goods were exactly as Ordered, The web page details were clear and easily actioned. What more can one require? Thank you!”

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Posted 5 years ago

“Great prices and fast delivery”

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Posted 5 years ago

“Excellent service. Next day delivery over Christmas. Unexpected. Thank you.”

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Posted 5 years ago

“Faultless, thank you”

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Posted 5 years ago

“Very good for prize Very quick for service”

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Posted 5 years ago

“Had mix up with delivery,...my fault, they sorted out quickly, great communication & service”

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Posted 5 years ago

“Absolutely brilliant service, highly recommend”

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Posted 5 years ago

“Prompt delivery! Just in time for Christmas! Quality item , thanks. I would shop here again!”

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Posted 5 years ago

“Speedy delivery. No problems so far”

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Posted 5 years ago

“Fantastic price. Item works well. Great delivery time.”

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Posted 5 years ago

“Excellent price, excellent service.”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,327 reviews