Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,150 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,150 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service so far. Appliance arrived before expected due date. I received a text asking if it could be convenient to deliver a few days early. The review is for Appliances Direct and not the product as I have not used it yet”

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Posted 4 years ago

“Order arrived day sooner than expected - no problem though. Haven’t plumbed in appliance yet so cannot comment on that. Overall great service so far.”

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Posted 4 years ago

“Easy to order, arrived in the slot. No problems with the goods. I like that you get an email update straight away and then another after 6pm with your delivery slot when you order next day delivery. Will certainly use again.”

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Posted 4 years ago

“The item was shipped promptly and arrived well packaged. Seamless really.”

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Posted 4 years ago

“Cheapest online price and delivered on time. First time used the company, but will be back again.”

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Posted 4 years ago

“Ordering was easy. Follow up phone call was useful and the lady was very informative. Goods came within the stated timeslot. No complaints. Thankyou”

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Posted 4 years ago

“Quick service, great product and price and helpful delivery men. Thanks, well done”

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Posted 4 years ago

“Good price quick delivery polite workers”

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Posted 4 years ago

“Excellent service great price”

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Posted 4 years ago

“The item I required was cheaper from Appliances Direct than from Amazon ( even with paying postage) Prompt delivery Well packed. I certainly would use the company for subsequent purchases”

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Posted 4 years ago

“Great all round service staySafe”

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Posted 4 years ago

“My order arrived quickly with no problems. Many thanks Paul”

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Posted 4 years ago

“Arrived on time at a great price. Thanks.”

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Posted 4 years ago

“Delivered sooner than expected, excellent!”

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Posted 4 years ago

“Good price and quick delivery. Very happy.”

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Posted 4 years ago

“Order was easy, delivery was great”

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Posted 4 years ago

“They delivered on the 3rd time they said it would be delivered. And on these unusual time I think they did very well . I tried every where for this fridge. And only they could find me one . And I am very grateful. Thank you.Aplliances Direct”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Being honest I had looked at other electrical white goods suppliers but none could supply and deliver at short notice. Our electric cooker had blown mid December. Appliances direct had stock, ordered Saturday evening and delivered Monday morning. Awesome.. Polite and punctual.. Great service .... Thank you...”

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Posted 4 years ago

“Excellent company and goods”

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Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,150 reviews