Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,149 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,149 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

Visit Website

Write Your review

Tell us how Appliances Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Price and very quick delivery”

Helpful Report

Posted 4 years ago

“good price -good service, although a delay in delivery this was due to the manufacturer rather than Appliances Direct, and we were kept informed throughout. It was difficult to find a fridge freezer with ice making facility that was not a large American design as we had a limited space to fit it, but the Liebherr was perfect. Delivery was excellent as there were a few problems getting the appliance through the door, but the delivery agents were very helpful.”

Helpful Report

Posted 4 years ago

“Exellent communication and helpful, presentable and accommodating delivery persons. Will definitely buy from this company again”

Helpful Report

Posted 4 years ago

“our new cooker hood/extractor was delivered very quickly , great price and quality”

Helpful Report

Posted 4 years ago

“Very good service. I was advised when my order was to arrive. Arrived when stated.”

Helpful Report

Posted 4 years ago

“The service was great, ordered one day and received the next day, thank you”

Helpful Report

Posted 4 years ago

“Can't fault Appliance Direct. I was kept in the loop with emails and phone calls about the delivery and it was delivered exactly when they said it would be. Would use them again.”

Helpful Report

Posted 4 years ago

“Very happy with product. I ordered this on a Sunday evening, it was delivered Tuesday and I did not pay for next day delivery”

Helpful Report

Posted 4 years ago

“Delivery was swift and well tracked. The Air conditioning unit was well packed and came with everything you needed. Very pleased with the service.”

Helpful Report

Posted 4 years ago

“Very prompt delivery. No problems at all. Thanks”

Helpful Report

Posted 4 years ago

“Brilliant company”

Helpful Report

Posted 4 years ago

“I ordered 2 dehumidifiers to go to 2 different addresses. Service was very quick, delivery was excellent.”

Helpful Report

Posted 4 years ago

“Good website easy to order and very good customer service Delivered promptly and when promised Would use again”

Helpful Report

Posted 4 years ago

“Very fast delivery, excellent product therefore ten out of ten!”

Helpful Report

Posted 4 years ago

“My appliances were ordered on Friday and available for delivery on Saturday. I requested Monday delivery and the items were delivered at the time specified. Excellent customer service. Good choice of appliances at very competitive prices.”

Helpful Report

Posted 4 years ago

“very easy to deal with , good range of product and very quick delivery at a competitive price”

Helpful Report

Posted 4 years ago

“Very good service”

Helpful Report

Posted 4 years ago

“excellent service,and good value for money item”

Helpful Report

Posted 4 years ago

“Great communication, super quick delivery. Amazed given current situation. Thank you AD”

Helpful Report

Posted 4 years ago

“Great service so far. Appliance arrived before expected due date. I received a text asking if it could be convenient to deliver a few days early. The review is for Appliances Direct and not the product as I have not used it yet”

Helpful Report

Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,149 reviews