Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,327 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,327 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick postage and item was £30 cheaper than anywhere else . Bought a Kitchenaid coffee maker , lovely piece of kit .”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Really easy to use website, found exactly what I was looking for. Easy to see comparisons. And I had the option of next day delivery which I needed after my washing machine broke down. Fabulous”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Great service, dehumidifier arrived a day early.”

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Posted 5 years ago

“I bought Dyson V7. Very pleased with price and very prompt delivery Thank you”

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Posted 5 years ago

“Ordered late on a Saturday, item delivered on the Monday morning, very quick delivery . Have bought from appliances direct before and have no issues with any items bought.”

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Posted 5 years ago

“It's as good and the same as the Bush tumble dryer I sold last year.”

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Posted 5 years ago

“Very nice equipment and a very prompt service, thank you.”

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Posted 5 years ago

“very happy”

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Posted 5 years ago

“Fab-u-lous. Quick service Thank you. 😁”

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Posted 5 years ago

“Very good service.”

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Posted 5 years ago

“I’m very happy with my plug in induction hob, I’ve bought 4 appliances and all are excellent!”

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Posted 5 years ago

“Amazing service. Ordered a cooker hood one day delivered the next even in these times of delays through covid. Did pay for delivery but well worth it. Would use this supplier again. Thank you appliances direct.”

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Posted 5 years ago

“Quick delivery at an unbeatable price.”

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Posted 5 years ago

“Ordered one evening and delivery the next day. Brilliant”

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Posted 5 years ago

“Best price anywhere, local or internet. Delivered promptly by Amazon( yes it's true ). From order to delivery Appliances Direct kept me informed at every stage. Great Service. V Bell”

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Posted 5 years ago

“I am totally happy with Appliance Direct. Quick and efficient service throughout, great price, great choice, excellent delivery and so good to get a fast and informative response to my email after asking a question, thank you.”

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Posted 5 years ago

“Very easy to order and it arrived so quickly. Thankyou so much”

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Posted 5 years ago

“Delivery on time and an excellent product that solves a damp problem for me.”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,327 reviews