Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,327 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,327 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

Visit Website

Write Your review

Tell us how Appliances Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, speedy delivery.”

Helpful Report

Posted 5 years ago

“First time I've used this company and what a surprise! I bought a CCTV camera system from this company after hunting around all of the usual shops. I can tell you that for what my kit contained, it was 4x cheaper than the nearest competitor. That stunned me but surely there was a catch?? Nope - I was able to create a custom kit including size of storage for video etc. I was even able to select whether I wanted someone else to fit it when ordering too. This is a British company made CCTV system too. Forget DIY shops and electrical suppliers - this one is the real deal. Delivery was quick and I was able to track the purchase too. So what does it look like? Fantastic. No rubbish here and very good quality parts. I'm very happy! Zero package damage, brand new parts too and not a refurbished kit. Would I use Appliances Direct again? Definitely. I've already spotted something I'll be needing in the near future :)”

Helpful Report

Posted 5 years ago

“Fab service from buying too delivery first time buying from here but definitely will buy from here again”

Helpful Report

Posted 5 years ago

“Outstanding very impressive between order and delivery 1st time using this company ordered, 2nd item same exceptional service. Highly recommend”

Helpful Report

Posted 5 years ago

“Great prices fast delivery easy service”

Helpful Report

Posted 5 years ago

“delivery when promised and goods as advertised. What more can one ask?”

Helpful Report

Posted 5 years ago

“Easy to order,quick delivery and great product”

Helpful Report

Posted 5 years ago

“Your delivery was great,I had already stripped out old shower and replacement tray had trap in wrong place so had to order new tray from you over holiday period you saved the day,delivered and fitted in five days”

Helpful Report

Posted 5 years ago

“Best price for the dehumidifier I wanted. Quick delivery. Would use again”

Helpful Report

Posted 5 years ago

“Great Price /Quality and Fast delivery”

Helpful Report

Posted 5 years ago

“Delivery lads were polite and very helpful and clean and tidy. Thank you 🌝”

Helpful Report

Posted 5 years ago

“Best price for the washing machine I chose, delivery easy to pick and COVID-secure. Kept me well informed and up to date. Would def use again.”

Helpful Report

Posted 5 years ago

“Awesome service and value”

Helpful Report

Posted 5 years ago

“Very pleased with order, Delivery spot on, a pleasure to deal with and will use again.”

Helpful Report

Posted 5 years ago

“Really easy to order, delivery was quick and I was kept informed of where it was and time of delivery”

Helpful Report

Posted 5 years ago

“Excellent service thanks”

Helpful Report

Posted 5 years ago

“Very quick delivery and a good price for a dehumidifier.”

Helpful Report

Posted 5 years ago

“Prompt and efficient service. Excellent quality product.”

Helpful Report

Posted 5 years ago

“Oven arrived when they said it would. I am very satisfied with it. Delivery was very efficient and professionally carried out. Thank you.”

Helpful Report

Posted 5 years ago

“Excellent prompt delivery service, thank you”

Helpful Report

Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,327 reviews