Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,166 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,166 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful ,very informative and competitive prices”

Helpful Report

Posted 6 years ago

“Quick delivery with updates when my item was going to be delivered and I got an hour delivery slot on the day. Very happy with the item (dehumidifier) and the service!”

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Posted 6 years ago

“Excellent service. I ordered late one a Sunday afternoon and had it delivered the next day, Monday.”

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Posted 6 years ago

“Excellent service and delivered quickly. No problems, all good.”

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Posted 6 years ago

“Super service Easy to order Item in excellent condition Much better than expected”

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Posted 6 years ago

“Fantastic service. Item in excellent condition at a great price Better than expected!”

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Posted 6 years ago

“Ordering was simple , delivery fast and customer service very good . Prices are competitive . I would definitely recommend appliances direct .”

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Posted 6 years ago

“Quick efficient service. Great competitive prices. I couldn’t see my product in store but I’d seen it in another so I knew which products I was interested in. I’d definitely use this company again.”

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Posted 6 years ago

“Excellent service. Ordered online, able to choose the day of delivery, and was able to track the progress. The drivers phoned within an hour of delivery, so we could plan the rest of he day. Delivery men were polite, well mannered and obliging. Very happy overall.”

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Posted 6 years ago

“Was very happy with my order and received it very quickly.”

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Posted 6 years ago

“Excellent ordering system, easy to place order and immediate responses .. also excellent delivery and on time”

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Posted 6 years ago

“Congratulations to a company who served us well last week. It was due to their good prices, extensive product range combined service that we have already promoted them to some friends.”

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Posted 6 years ago

“Excellent service, delivered quicker than expected, kept me updated with delivery times. Bought a built in cooker, well worth the money, does everything it said it did on the internet.”

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Posted 6 years ago

“On time exactly as they said. Good communication. Very good efficient service from price to ordering to delivery to fitting.”

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Posted 6 years ago

“A very good price. Delivered when said. Kept up to date with the progress of the order. the delivery driver was helpful and polite. No complaints at all with the service received.”

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Posted 6 years ago

“Washer dryer £50 cheaper than anywhere else I could find online. Ordered Sun, delivered Tues at promised time. Good communications throughout. Delivery, disconnect and new installed as paid for at competitive price, and packaging removed by friendly drivers. Second time I've used this company and was perfectly happy both times.”

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Posted 6 years ago

“Competitive prices and fantastic service. I will definitely be using them again.”

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Posted 6 years ago

“Used this company several times. Always been happy with range of products, competitive prices and delivery as promised”

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Posted 6 years ago

“The Samsung A3 phone was described as grade A. On arrival it was unmarked in any way it was as new, delivered within two days, excellent service.”

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Posted 6 years ago

“No problems. Helpful customer service and delivery was good with a great delivery team.”

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Posted 6 years ago

Appliances Direct is rated 4.2 based on 6,166 reviews