Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,166 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,166 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product at a competitive price, delivery was very quick and on time with no signs of damage. Delivery men did a good job of unpacking and positioned my new large fridge exactly as requested. Well done Appliances Direct, I will buy from you again.”

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Posted 6 years ago

“Ordered and delivered within days , good product, good communication, recommend highly”

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Posted 6 years ago

“Delivery is on time ordered. Thank you.”

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Posted 6 years ago

“Genuine UK stock delivered 12 hours after being ordered. Very pleased. A++”

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Posted 6 years ago

“Efficient and good value for money”

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Posted 6 years ago

“Excellent service from ordering to arrival of my washing machine. Delivery excellent giving time slot and calling when on way , very happy customer.”

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Posted 6 years ago

“Excellent service with super product.”

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Posted 6 years ago

“The whole process from ordering online to the delivery was a breeze!!! The guys who delivered my dishwasher were friendly prolite and helpful. Would definitely recommend”

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Posted 6 years ago

“My chosen oven was delivered at a convenient time. The two men delivering were courteous and helpful. I am very pleased.”

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Posted 6 years ago

“Timely and efficient delivery with courteous and professional team. Communication excellent. Extremely pleased with washing machine.”

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Posted 6 years ago

“Excellent service delivery spot on after sales service great. Prices competitive. No reason to return or ask for refund.”

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Posted 6 years ago

“Company was very helpful,& delivery was right on time.Thank you”

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Posted 6 years ago

“Excellent service in the shop with very helpful advice. Prompt delivery and again helpful advice re: opening the packaging and checking for any damage .”

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Posted 6 years ago

“Excellent service, fast delivery & a very happy customer 👍”

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Posted 6 years ago

“Once again outstanding service”

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Posted 6 years ago

“Ordered phone Saturday pm and here (Cornwall) Monday by DPD. Latest version at eBay price level. Excellent.”

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Posted 6 years ago

“very good delivery and excellent customer service.”

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Posted 6 years ago

“I requested a Saturday delivery and product was delivered on a Saturday, with a call approximately one hour before arrival. The delivery person was courteous and brought the package (which was quite heavy) into my home. The product itself was a very good price and so far i have no complaints about it (had it for two weeks). I would definitely order from this company again.”

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Posted 6 years ago

“Absolutely amazing I ordered on the Thursday afternoon and received my cooker hood the following day, not 24 hours had elapsed. The product is excellent does a perfect and job and was very cheaply priced, much better than expected. Very impressed all round. Would give 10 stars if I could.”

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Posted 6 years ago

“Lovely compact freezer, quick delivery.”

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Posted 6 years ago

Appliances Direct is rated 4.2 based on 6,166 reviews