Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,303 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,303 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“well stocked for all e-items needed with fair prices & prompt delivery. Can recommend the firm to deal with.”

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Posted 7 years ago

“product specs. were very good. liked the prices and delivery was spot on.”

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Posted 7 years ago

“nice online layout easy to find what we needed. Delivery was spot on time. On the downside did not like the hard sell cover plan phone call next day.”

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Posted 7 years ago

“Easy ordering and agreed delivery date for a small premium”

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Posted 7 years ago

“Good price. Delivery very smooth, kept up to date with times, and guys very efficient.”

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Posted 7 years ago

“Ordering was simple, i was kept up to date with delivery.”

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Posted 7 years ago

“Great product delivered promptly”

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Posted 7 years ago

“Quick and efficient delivery. Decent wine cooler and keeps the drinks chilled better than the Bosch it replaced. Time will tell with the over-all quality. Blue lighting which can be switched off is quite cool.”

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Posted 7 years ago

“Very helpful assistant when choosing items. Excellent service from two cheerful delivery chaps.”

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Posted 7 years ago

“Quick delivery. Arrived when promised and helpful driver. Good value.”

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Posted 7 years ago

“Purchased a Sharp microwave for a good price. Easy order process and pick up. Happy with my purchase.”

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Posted 7 years ago

“First machine delivered damagec but was collected and replaced within days.”

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Posted 7 years ago

“I ordered a Smeg splashback and the order was delivered swiftly.”

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Posted 7 years ago

“Item delivered on time. No issues with the product. All is good”

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Posted 7 years ago

“Prompt and trouble free service.”

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Posted 7 years ago

“4 stars (not 5) because you were 30 minutes late of your 2 hour slot which was important to us - but still delivered in the arranged morning. 4 stars because you took away our old gas Range cooker despite us only ordering an oven to replace it, you phoned me to verify the purchase and arrangements for the delivery. 4 Stars because you offered the best price on the ovens purchased. Scouting is a Charity and we are very happy that for £20 you took away our old range cooker when you delivered our new oven. This saved us 1-2 hours and a van. Very happy with our purchase.”

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Posted 7 years ago

“Easy to order, fast service.”

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Posted 7 years ago

“I had no problems with delivery of an item of furniture and the item itself was satisfactory. There isn't much that can go go wrong with a wooden stand but it was well wrapped and undamaged.”

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Posted 7 years ago

Appliances Direct is rated 4.2 based on 6,303 reviews