Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,155 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,155 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

Visit Website

Write Your review

Tell us how Appliances Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well packaged, fast delivery, great price. Will use again and can definitely recommend.”

Helpful Report

Posted 6 years ago

“Ordering on line was easy and your customer service team were very helpfull and prompt in replying. Just 1 item arrived later than expected”

Helpful Report

Posted 6 years ago

“Fast efficient service from ordering to pickup”

Helpful Report

Posted 6 years ago

“very good service and speedy delivery, will definitely look to them next time I need a large appliance.”

Helpful Report

Posted 6 years ago

“good and reliable service at competitive prices and fast response to query's”

Helpful Report

Posted 6 years ago

“Simple, fast delivery. Good service.”

Helpful Report

Posted 6 years ago

“Very good service prompt delivery”

Helpful Report

Posted 6 years ago

“Appliances Direct is an excellent company. I have purchased items from them previously and would do so again however in this instance the delivery company let them and me down. I requested and paid for next day delivery. The company failed to deliver the next day and eventually delivered the parcels three days late. The poor performance of the transport company reflects badly on Appliance Direct. I wanted next day delivery for a good reason, and was let down.”

Helpful Report

Posted 6 years ago

“well stocked for all e-items needed with fair prices & prompt delivery. Can recommend the firm to deal with.”

Helpful Report

Posted 6 years ago

“product specs. were very good. liked the prices and delivery was spot on.”

Helpful Report

Posted 6 years ago

“nice online layout easy to find what we needed. Delivery was spot on time. On the downside did not like the hard sell cover plan phone call next day.”

Helpful Report

Posted 6 years ago

“Easy ordering and agreed delivery date for a small premium”

Helpful Report

Posted 6 years ago

“Good price. Delivery very smooth, kept up to date with times, and guys very efficient.”

Helpful Report

Posted 6 years ago

“Ordering was simple, i was kept up to date with delivery.”

Helpful Report

Posted 6 years ago

“Great product delivered promptly”

Helpful Report

Posted 6 years ago

“Quick and efficient delivery. Decent wine cooler and keeps the drinks chilled better than the Bosch it replaced. Time will tell with the over-all quality. Blue lighting which can be switched off is quite cool.”

Helpful Report

Posted 6 years ago

“Very helpful assistant when choosing items. Excellent service from two cheerful delivery chaps.”

Helpful Report

Posted 6 years ago

“Quick delivery. Arrived when promised and helpful driver. Good value.”

Helpful Report

Posted 6 years ago

“Purchased a Sharp microwave for a good price. Easy order process and pick up. Happy with my purchase.”

Helpful Report

Posted 7 years ago

“First machine delivered damagec but was collected and replaced within days.”

Helpful Report

Posted 7 years ago

Appliances Direct is rated 4.2 based on 6,155 reviews