Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,164 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,164 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good price. Delivered bang on time. Kept updated about order and delivery throughout”

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Posted 5 years ago

“I bought a dehumidifier for my son. The item was a very good price, and was delivered promptly the following morning. My son is delighted with the item.”

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Posted 5 years ago

“Other online retailers inc major department store chain and an electronic chain unable to fulfill order for 10-15 days. I ordered from this company 2pm, and it was delivered 1030 next day, in the promised one hour time band.”

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Posted 5 years ago

“Excellent choice at a good price,brilliant delivery and even a `phone call to confirm order.”

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Posted 5 years ago

“Loved the service. Booked specific date for delivery and later amended to earlier date. Delivered on time and driver was very friendly.”

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Posted 5 years ago

“Prompt delivery, nice and polite driver, thank you”

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Posted 5 years ago

“Excellent service, prompt delivery, highly recommended”

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Posted 5 years ago

“1.lowest price 2. Speed of delivery”

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Posted 5 years ago

“Ordered a dehumidifier. Good price. Seamless transaction delivered to safe place. Recommend and will use again after this experience”

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Posted 5 years ago

“Ordered a food processor and it was delivered on time and works brilliantly.”

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Posted 5 years ago

“Purchased an item that was difficult to find however the cost were cheaper and arrived on the day that we wanted and the product works well. Thank you and will be back to purchase again.”

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Posted 5 years ago

“Very good prices. Helpful staff. Product delivered on time, placed in room of our choice, unpacked in good condition, packaging removed by very good delivery team.”

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Posted 5 years ago

“I ordered an appliance on Friday 13 December and was told delivery would be on the 16th. I was delighted to receive it on the 14th. Well done.”

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Posted 5 years ago

“I purchased a wine cooler which was excellent value for money and delivered within a couple of days, also we had extremely quick and efficient communication, I would definitely recommend and use this company in the future.”

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Posted 5 years ago

“Great prices normally and fast dispatch and delivery,”

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Posted 5 years ago

“I bought an indesit gas hob. Excellent service. Arrived on time. Very pleased with the purchase.”

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Posted 5 years ago

“Personally I could not fault either the product or their service. Prompt, efficient and friendly. Delivery timescales were top drawer and the delivery guys / process were first class. Oven broke on the Sunday night at 1930hrs, new one arrived Tuesday morning at 1030hrs - very happy bunny.”

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Posted 5 years ago

“After talking with them and joining up on line, they arranged for an engineer to pop out to try and repair our one of our Kitchen units. However, as he was then able show us that it had a major problem, we decided to just buy a new one. So after paying him to do that via our Appliance Direct account. We were then able to close our account and get our original cost back. Something we only did because our other systems are all quite new etc. So, a big thank you to Appliance direct for their initial support an, their very impressive response to our request. Certainly a company we will be very happy to join up with again once our standard warranties expire.”

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Posted 5 years ago

“A hard to source item was in stock and delivered promptly”

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Posted 5 years ago

“Read many reviews about the item I was interested in, and this supplier seemed to be the most reliable re after sales etc. The unit arrived very quickly and was well packaged. The Dehumidifier has been on for best part of 4 days now and works fine. Very pleased.”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,164 reviews