Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,418 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,418 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

Visit Website

Write Your review

Tell us how Appliances Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great comms, great price, delivered when they said they would and it all arrived without damage.”

Helpful Report

Posted 5 years ago

“Absolutely brilliant. Item was bought as a second and it’s prefect. Fast delivery and all as promised for far less cost.”

Helpful Report

Posted 5 years ago

“Very happy with price, order process, and delivery was very speedy”

Helpful Report

Posted 5 years ago

“Great service, ordering and receiving goods as specified by Appliance Direct was very efficient. The price of the appliance was fantastic compared to other suppliers”

Helpful Report

Posted 5 years ago

“Good price efficient ordering and delivery service.appliance arrived as specified”

Helpful Report

Posted 5 years ago

“Competitively price, wide range. Delivered on time. No problems at all.”

Helpful Report

Posted 5 years ago

“Very competitive price delivered on time. Easy to order website. First class once again.”

Helpful Report

Posted 5 years ago

“Ordered and received a new kettle and toaster. Quick and efficient service”

Helpful Report

Posted 5 years ago

“Great priced goods, delivery on time good condition. Great product really happy with it”

Helpful Report

Posted 5 years ago

“Hi, I ordered a freezer for my parents. We was kept up to date all the way. Drivers were exceptionally polite. I will be ordering again. Thanks”

Helpful Report

Posted 5 years ago

“Excellent service. Kept informed throughout the process. Delivered on time and fitted. Fitter was very courteous and helpful. He’s deserves 10/10!! I would definitely recommend.”

Helpful Report

Posted 5 years ago

“Despite COVID-19 this Company was amazing. Nothing was too much trouble for the staff and they kept us fully informed as to when my top loading washing machine would arrive. In actual fact we have used them again with the same effect. We will not hesitate to use the company again.”

Helpful Report

Posted 5 years ago

“Great service, good communication, friendly & helpful delivery drivers”

Helpful Report

Posted 5 years ago

“Ordered a electriQ dehydrator...next day delivery. For the price I was not expecting it to be as good as my 10+ year old Excalibur dehydrstor, but I was so wrong. I absolutely love it. It looks very much more stylish, dries just as well and I much prefer the stainless steel shelves. Great service, speedy delivery, well packaged appliance. Perfect!”

Helpful Report

Posted 5 years ago

“Fast efficient service with full delivery updates, all sorted within 24hrs, will definitely use them again!”

Helpful Report

Posted 5 years ago

“VERY HAPPY WITH SERVICE. BBQ ARRIVED 2 DAYS EARLY”

Helpful Report

Posted 5 years ago

“Amazing service would buy from this company again!”

Helpful Report

Posted 5 years ago

“Fast service - accurate delivery and next day - good products - good prices and choice - what’s not to like ?”

Helpful Report

Posted 5 years ago

“My appliace arrived early and it worked perfectly. Would use this company again.”

Helpful Report

Posted 5 years ago

“Delivered earlier than expected. Kept updated with the movement’s of driver. No issues driver brought product straight in to my kitchen no complaints. Beautiful product. Love it.”

Helpful Report

Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,418 reviews