Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,162 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,162 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a slightly damaged fridge freezer which was discounted. Was delivered on time. I was worried due to the covid19 lockdown there may be problems. However, Item was delivered on the date and time it was scheduled. The item arrived as described and in full working order. Very happy.”

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Posted 5 years ago

“Reasonably priced, speedy delivery, well packaged product and friendly delivery men.”

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Posted 5 years ago

“Excellent website, service, timing, delivery and communication. Could not knock the service we had”

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Posted 5 years ago

“Excellent, fast service.”

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Posted 5 years ago

“A bit shocked to see some of the reviews as my experience has been great. They even came out the week after to collect my old freezer as I couldn’t empty it that day. Customer service and delivery team where 10/10”

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Posted 5 years ago

“Absolutely brilliant! Ordered a new fridge at 5pm, was delivered at 9am the next morning! Friendly & helpful delivery drivers. Very impressed!”

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Posted 5 years ago

“Great customer service and delivered to plan”

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Posted 5 years ago

“Competitive prices, good communication, prompt delivery and personable delivery team. Would definitely recommend.”

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Posted 5 years ago

“All good, easy order, delivered ontime.”

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Posted 5 years ago

“From their seamless ordering process to the exception delivery service. Faultless and can not recommend enough. I am beyond impressed with the best on line ordering/delivery service I have ever experienced.”

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Posted 5 years ago

“Excellent helpful and quick”

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Posted 5 years ago

“Ordered a cooker extractor fan and wasn't expecting it to be as nice as it was as the price seemed to good to be true but it was exactly what i wanted and looks great, staff very helpful also, great service, great product and great prices.”

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Posted 5 years ago

“Excellent prices. Great delivery.”

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Posted 5 years ago

“kept informed about delivery date and time and the dehumidifier did arrive on time very helpful when i was unable to register for guarantee on line because i lack the necessary skills”

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Posted 5 years ago

“Great service fast delivery via Dpd”

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Posted 5 years ago

“Brilliant, a quick professional and efficient service.👍”

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Posted 5 years ago

“All went smoothly. Good communication and polite delivery men. Online chat helpful too”

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Posted 5 years ago

“Good range of products, at reasonable prices. Good delivery service”

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Posted 5 years ago

“Delivered on time with excellent information”

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Posted 5 years ago

“Great service from start to finish”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,162 reviews