Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,417 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,417 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

Visit Website

Write Your review

Tell us how Appliances Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering was easy Delivered quickly in perfect condition The delivery was easy to track right down to a one hr slot the company kept me updated all the way ! 1st class Will use again 100%”

Helpful Report

Posted 5 years ago

“I was worried that as the price was so good, that there had to be something wrong. I WAS WRONG! The television was as I would have expected. The delivery company kept me informed all the time. They were prompt and polite. I would highly recommend this company. A very happy customer.”

Helpful Report

Posted 5 years ago

“Really good service. Couldn't fault them at all.”

Helpful Report

Posted 5 years ago

“Very good friendly, fast, responsive service. Thank you.”

Helpful Report

Posted 5 years ago

“Very prompt delivery and excellent communication about when it would arrive.”

Helpful Report

Posted 5 years ago

“Very good price.very good delivery.”

Helpful Report

Posted 5 years ago

“Was really happy with the whole process. Also ended up getting my microwave earlier that I expected”

Helpful Report

Posted 5 years ago

“From start to ordering and delivery everything was excellent and worry free.Price was also excellent.Thankyou.”

Helpful Report

Posted 5 years ago

“Speak as you find excellent. Asked to be delivered in garage delivered in garage. On time to.”

Helpful Report

Posted 5 years ago

“Good price, delivered as planned, great service.”

Helpful Report

Posted 5 years ago

“Fabulous service. Great website and timely delivery”

Helpful Report

Posted 5 years ago

“Price, prompt delivery service and manner second to none. Exceeded expectation.”

Helpful Report

Posted 5 years ago

“Really good price for Motorola g7 plus cheapest on web. Fast delivery. Pleased would buy from them again and would recommend to friends and family.”

Helpful Report

Posted 5 years ago

“Kept in touch all the time. Delivered as requested and delivery men really helpful. Love my new fridge freezer. Very funky.”

Helpful Report

Posted 5 years ago

“This was the first time I have used Appliance Direct and I found them very helpful with all aspects. My item was a Bosch Dishwasher. Delivery did get delayed which was outside of their control but their customer service in this respect, was 100%. I would buy from them again and recommend to all.”

Helpful Report

Posted 5 years ago

“Fast delivery. Great customer service”

Helpful Report

Posted 5 years ago

“Excellent customer service. Delivery arrived on time. Our Belling range cooker was well priced as was the washing machine we purchased. Would certainly recommend and definitely use this company again”

Helpful Report

Posted 5 years ago

“I purchased a gas bbq online. The delivery was very prompt with excellent communication on delivery times. The product was well packaged & arrived undamaged. It was easy to set up. The BBQ is perfect. Cooks really well.”

Helpful Report

Posted 5 years ago

“Cheap and hassle free”

Helpful Report

Posted 5 years ago

“Great service and great prices My phone was delivered the next day. I will definitely shop here again”

Helpful Report

Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,417 reviews