Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,162 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,162 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered and delivered next day! Air con unit was very heavy but the courier carried it up 2 flights of stairs for me when I asked. Great quality and competively priced. Very happy.”

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Posted 5 years ago

“Great service in difficult times, Ordered Freezer that was delivered before the given date by very friendly delivery men, Would recommend this 5 Star company though this was my first order but will use them again.”

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Posted 5 years ago

“Very Quick Service Great Price And Great Communications First Class”

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Posted 5 years ago

“Great experience, my new phone arrived a day earlier than expected and as described.”

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Posted 5 years ago

“Excellent fridge at a really competitive price. Delivered on time by a friendly van man. Would recommend.”

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Posted 5 years ago

“Ordered freezer to stock up during isolation. Delivery was 3 weeks from order but these are exceptional times and, tbh this was the only place I could get a small freezer. No problems, deliver fitted & filled.”

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Posted 5 years ago

“Second time I have used them. Spot on service and delivery.”

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Posted 5 years ago

“I ordered a television using next day delivery . Very pleased with the television and the delivery. I would use this company again.”

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Posted 5 years ago

“Bought TV from them. Delivery was as promised, driver observed coronavirus protocol and checked I had taken package before leaving. Excellent service”

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Posted 5 years ago

“The order arrived within two days ...amazing as we are in the middle of the Covid - 19 lockdown . The product was competitively priced ...& there was a price match ob their site I didn't need to use”

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Posted 5 years ago

“Easy to order on line. Fast delivery, especially at this time. Delivery men were great, as had to do the social distancing thing, but were very professional”

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Posted 5 years ago

“Very fast delivery and item as described.”

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Posted 5 years ago

“Great arivved within 2 days of order”

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Posted 5 years ago

“Easy transaction, good price, and fast delivery. Item as expected-perfect”

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Posted 5 years ago

“Monitor arrived on time with all leads, works well.”

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Posted 5 years ago

“Great service and helpful . Good range of equipment and competitive prices. Very happy will use again.”

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Posted 5 years ago

“Ordered dessicant dehumidifier and from start to finish an excellent service I'd have to give ten out of ten Thank you Hugh Hamilton Scotland.”

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Posted 5 years ago

“Ordered an integrated oven online. Received a call from Sean to confirm order and delivery details. Delivered next day, plugged in and working great. No issues, great service.”

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Posted 5 years ago

“I had a kitchen extraction fan and vent kit,I accidentally ordered wrong vent kit and appliance direct changed vent kit with no problems and very promptly.”

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Posted 5 years ago

“Ordered and product delivered the next day. Delighted.”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,162 reviews