Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,418 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,418 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“first class- delivery fast air con unit just the job price ok great”

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Posted 5 years ago

“Ordered and delivered as arranged”

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Posted 5 years ago

“so pleased with my first wine cooler we ordered another one delivery was perfect no damages kept up to date with delivery date product was spot on would not hesitate to order from appliance direct again”

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Posted 5 years ago

“Fantastic company to buy from,updates of delivery .delivery man very helpful and polite, will definitely use again 👍🥰🤗🤗🤗”

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Posted 5 years ago

“Quick and easy order and delivery and informed of delivery slot with a call 15 mins before”

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Posted 5 years ago

“Have to give 5 stars since everything went according to plan with no hassle and the appliance is working perfectly”

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Posted 5 years ago

“Have used appliance direct and there associate companies several times and cannot fault them. Recently purchased 2x cookers & microwave, delivery excellent with updates on day of delivery. Products good value for money. Would use again!”

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Posted 5 years ago

“Good product & good service. Would recommend.”

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Posted 5 years ago

“We ordered a new washing machine, delivery was prompt and delivery team very helpful”

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Posted 5 years ago

“Excellent service and kept up to date by e-mail ref delivery date and given one hour slot and Dyson heater delivered on time.Steph Banstead”

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Posted 5 years ago

“Would use again.great service great communication and wide choice”

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Posted 5 years ago

“No fuss, delivery was quick, easy to deal with”

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Posted 5 years ago

“Mobile phone. Great value quick delivery. Great service will definitely use again”

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Posted 5 years ago

“Great service and price”

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Posted 5 years ago

“Really helpful, friendly staff on phone. Especially pleased that before despatch they phoned to check it was a genuine use of card as delivery and billing address were different. Excellent service.”

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Posted 5 years ago

“Great service. Very polite delivery man. Dishwasher fine so far!”

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Posted 5 years ago

“Great service and fast delivery My item was in stock at a great price Very happy and would definitely use the company again 😊”

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Posted 5 years ago

“Ordered cooker arrived next day, delivery guys polite My wife very happy with cooker could not ask for more DELIGHTED would recommend appliances direct to friends & family”

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Posted 5 years ago

“Ordered drinks cooler and delivered in a couple of days. Exactly as expected”

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Posted 5 years ago

“Just had a cooker delivered today, really great friendly service, who take the time to listen right from the get go. Delivery men were helpful and extremely courteous and arrived on time. Will buy again from here, prices are better than most i looked at. Its not often you get proper service these days. A.Jones”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,418 reviews