Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,417 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,417 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

Visit Website

Write Your review

Tell us how Appliances Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A helpful and polite customer service. A very competitive price. Dedicated delivery slot. A very positive customer experience.”

Helpful Report

Posted 5 years ago

“Good price, very good customer service : fast efficient delivery.”

Helpful Report

Posted 5 years ago

“Order handled efficiently and the item delivered quickly in good condition”

Helpful Report

Posted 5 years ago

“Had a selection of A/C and purchased 2 for the bedrooms before the weather got hotter, they arrived in perfect condition used them at the beginning of the hot weather and they are perfect, no complaints whatsoever, lovely cool rooms for a change.”

Helpful Report

Posted 5 years ago

“Good products at competitive prices, a website easy to navigate and excellent delivery - what more can you ask for?”

Helpful Report

Posted 5 years ago

“excellent. ordered Friday at 4pm. arrived Saturday morning at 07.15. excellent quality and service. would recommend.”

Helpful Report

Posted 5 years ago

“Excellent delivery really pleased with product. Wouldn't hesitate in using company again.”

Helpful Report

Posted 5 years ago

“Excellent service. Order on my doorstep in less than 24 hours.”

Helpful Report

Posted 5 years ago

“I had a great experience- easy to use website & ordered next day delivery service. The product came on time & driver was very pleasant. Would recommend to others.”

Helpful Report

Posted 5 years ago

“Ordered AirConditioning unit during the recent heatwave. Excellent delivery and arrived next day as promised. They have a good range of products on their website.”

Helpful Report

Posted 5 years ago

“Ordered a fan late Wednesday afternoon and opted for next day delivery before 1pm,an E-mail came to say it would leave a local depot at about 11am.At 9am it was delivered to my door.BRILLIANT.Could'nt have asked for better service.”

Helpful Report

Posted 5 years ago

“Fantastic Air Conditioner at a very reasonable price....much cheaper than other companies....next day delivery....very happy with my purchase and would certainly recommend to other buyers....thankyou so much.”

Helpful Report

Posted 5 years ago

“I found appliances direct quick and easy to use, Air con unit worked fine, so no complaints.”

Helpful Report

Posted 5 years ago

“quick delivery and easy to use website. Would definitely use again. Highly recommended”

Helpful Report

Posted 5 years ago

“The order arrived on time and in good condition the next day as specified. The air conditioning unit description was correct on the website so happy I got the correct information.”

Helpful Report

Posted 5 years ago

“I bought a ring 3rd gen stick up cam, but appliances direct had a problem with the supplier, but they kept me informed evey step of the way until I received my goods which I was very pleased with A1++”

Helpful Report

Posted 5 years ago

“I have used them on three occasions now and every time the products arrive in great condition at the times they state. The pricing is always good. Highly recommended and I would not hesitate to use them again.”

Helpful Report

Posted 5 years ago

“Delivery as promised and great product - happy customer!”

Helpful Report

Posted 5 years ago

“Prompt delivery and given a time slot on the day.”

Helpful Report

Posted 5 years ago

“Great air conditioning unit. Quick and easy to order online. Great communication from Appliances direct and from the Couriers and it was delivered the next morning. No problems at all.”

Helpful Report

Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,417 reviews