Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,158 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,158 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

Visit Website

Write Your review

Tell us how Appliances Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was impressed that my oven was ordered in the afternoon and it arrived around lunch time the following day.”

Helpful Report

Posted 5 years ago

“Ordered a phone from them. Very good service fast delivery and great communication. Would give them 6 stars if possible. Can’t fault them. Thank you”

Helpful Report

Posted 5 years ago

“Delivery as stated and on time I'm happy, got to use the mini oven I ordered, will know after more time if the product does what I hope, sadly I made a boob in calculating dimensions and it's larger than I expected for my motorhome layout, but accept that was my error! Possibly the only recourse may be to buy a smaller one and suffer a loss!”

Helpful Report

Posted 5 years ago

“Appliances Direct sent our product promptly. The price was excellent as is the product. I would happily use them again in future.”

Helpful Report

Posted 5 years ago

“Excellent, efficient service😀”

Helpful Report

Posted 5 years ago

“Delivery men nice, delivery first class have dealt with company before five stars pricey .on delivery charge and taking old fridge away,”

Helpful Report

Posted 5 years ago

“Great service from start to finish excellent place to buy your appliances prices are cheapest I could find. Excellent *****”

Helpful Report

Posted 5 years ago

“Ordered a new washing machine. I had follow up call and emails to confirm delivery. Service was excellent and price was great. I would definitely use them again.”

Helpful Report

Posted 5 years ago

“Good service, quick delivery. Happy with our air con unit.”

Helpful Report

Posted 5 years ago

“Updated me from when I placed the order right up until it was delivered. The delivery men were very pleasant. Excellent service. Would highly recommend them”

Helpful Report

Posted 5 years ago

“My dryer was delivered early,communication was excellent.delivery driver was brill aswell”

Helpful Report

Posted 5 years ago

“Excellent low prices and service. Prompt delivery”

Helpful Report

Posted 5 years ago

“so easy to find what you are looking for,fast and friendly service”

Helpful Report

Posted 5 years ago

“Competitive price, next day delivery. Accurate delivery time. Helpful van driver and assistant delivered dishwasher to our flat on the third floor. Other companies could only offer pavement delivery. Delighted.”

Helpful Report

Posted 5 years ago

“Absolutely pleased with the service this company has given me. Would happily recommend them. Have already put a second order in. Thankyou also to delivery team Arrow who also provided àn excellent service. Thanks .”

Helpful Report

Posted 5 years ago

“Competitive price on the air con unit we purchased delivery was quick but would have expected free delivery considering the amount of the purchase other than that it was a simple process”

Helpful Report

Posted 5 years ago

“One word Excellent !”

Helpful Report

Posted 5 years ago

“Ease of online ordering process, delivery options were great and kept advised throughout. Product all good and successfully installed.”

Helpful Report

Posted 5 years ago

“Very quick service despite present times a lot better prices too used before will use again”

Helpful Report

Posted 5 years ago

“Quick delivery excellent product”

Helpful Report

Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,158 reviews