Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,158 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,158 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It arrived quickly and wil fit in lur new home perfectly.”

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Posted 5 years ago

“Great communication and booked a delivery slot for a day that worked for me. Delivery guy phoned a half hour before and within the time slot they gave me. Great pricing and answered the phone quickly.”

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Posted 5 years ago

“Really happy, next day delivery and good saving on rrp. First time using Appliances Direct and will certainly look at them again.”

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Posted 5 years ago

“First time I've used this company. Needed to replace a freezer during lockdown. They were able to deliver the one chosen within 3 days.”

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Posted 5 years ago

“Bought a Stoves oven it and a Samsung hob both arrived on time, 4 days after I ordered it, installed 2 days later by gas fitter looks great and is a really good oven, I would certainly use them again”

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Posted 5 years ago

“Good price and very fast delivery. Excellent”

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Posted 5 years ago

“My experience with Appliances Direct was excellent. Ordered my mobile phone on a Wednesday and was delivered two days later on the Friday. No Complaints and will be using this company again.”

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Posted 5 years ago

“Delivery was very quick and had no problems at all .”

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Posted 5 years ago

“The order was processed efficiently and the tracker date accurate. Fan cooler/heater is a quality product, stylish and good value for money.”

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Posted 5 years ago

“Prompt service, easy to use web site and simple delivery. I would use them again and recommend them to anyone looking for an appliance.”

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Posted 5 years ago

“Highly deliberately with the air purifier we purchased from Appliances Direct. Great quality, great value, prompt delivery. Highly recommend this company.”

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Posted 5 years ago

“I was told you would arrive between 7-15 11-15 was so surprised when they came early and were so cheerful and helpful. I was impressed”

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Posted 5 years ago

“Saved the day when Kitchenaid food mixers were very difficult to obtain for some reason ..... delivered safely 2 days before the actual date ..... my wife was delighted with her birthday present !!!”

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Posted 5 years ago

“Bought a Kitchenaid. Very quick service and competitive price”

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Posted 5 years ago

“Good product.good prices .great delivery service and time”

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Posted 5 years ago

“Fast delivery, quality product and very good price. I'm a week into product and no complaints about service provider at all.”

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Posted 5 years ago

“Brilliant customer service. Kept me up to date at every little step of the delivery. Price was the best I could find. Delivery was made on time and I got a message 30 mins before hand. No returns or refunds used. Thank you. Will always use this company.”

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Posted 5 years ago

“Never used this company before but was very impressed with their service and fast delivery. Have already put a second order in and would highly recommend them. Thank you Appliances Direct”

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Posted 5 years ago

“Great service, quick delivery.”

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Posted 5 years ago

“Great service, i'd use again”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,158 reviews