Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,576 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,576 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 3 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product, delivered on time”

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Posted 5 years ago

“Excellent service and competitively priced. Staff were really friendly and customer focused. I’d buy from them again.”

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Posted 5 years ago

“Order placed at 20:00 and delivery following morning at 11:10. Brilliant”

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Posted 5 years ago

“Excellent, rapid service.”

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Posted 5 years ago

“Just brilliant. Ordered two ovens, microwave, hob, extractor and dryer. They came on two seperate deliverys as some items wernt available straight away but I got a call to discuss this. They were very helpful and the delivery guys were brilliant both times. What more could I want?”

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Posted 5 years ago

“Very prompt service and delivery Happy with product and price”

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Posted 5 years ago

“Delivery fast and on time. Helpful delivery man with a lovely smiley face to brighten the day.”

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Posted 5 years ago

“I ordered my appliance from appliances direct as they offered the best price. It was delivered 3 days later. Perfect”

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Posted 5 years ago

“Very happy with the service , product arrived earlier than expected which was a pleasant surprise . Had to contact them by phone and couldn’t find them more helpful and understanding . Would definitely recommend.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“A very efficient company to deal with. Ordered 2 items and they came very promptly.”

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Posted 5 years ago

“Very easy to order and prompt delivery. Would buy from them again”

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Posted 5 years ago

“Great price, great product, exactly what I was after , very quick delivery couldn’t be happier with the service thank you 😀”

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Posted 5 years ago

“Excellent service, can't fault them, both fast and efficient”

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Posted 5 years ago

“Very pleased with my new dishwasher. Really quiet and washes brilliantly. Great delivery service and good communication from appliances direct regarding delivery. Very salisfied”

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Posted 5 years ago

“Dehumidifier arrived within a couple of days of ordering. Arrived well packaged and it works very well.”

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Posted 5 years ago

“Great service from initial call and delivery fully recommended”

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Posted 5 years ago

“No problems delivered on time carefully installed excellent .”

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Posted 5 years ago

“Excellent service. Purchased Sunday and delivered the following day. The item we purchased was competetivlyl priced and was received well packaged and in good condition. Overall, I couldn’t ask for better service. Thank you.”

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Posted 5 years ago

“Good price swift service very helpful”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,576 reviews