Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,158 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,158 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Next day delivery and love my new appliance, old one was 14 years old Thank you”

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Posted 5 years ago

“Arrived next day as stated and was exactly what I ordered.”

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Posted 5 years ago

“Good efficient delivery. Good clear website with clear product details.”

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Posted 5 years ago

“Excellent service, fast delivery and a great item who could ask for more ?. Would definitely recommend to anyone !!!. 😁”

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Posted 5 years ago

“Spot on time well packaged great delivery driver.”

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Posted 5 years ago

“Excellent service throughout. I needed to change the date- emailed and sorted. Regular phone calls from company to check all arrangements. Delivery at time planned, and the delivery people carried the cooker in. Will definitely use them again, instead of John Lewis, which is my usual go to!”

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Posted 5 years ago

“Very pleasant, well planned.”

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Posted 5 years ago

“Good price n TV and great product range. Very quick delivery. Will definitely buy from again .”

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Posted 5 years ago

“The 2 delivery guys were really helpful”

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Posted 5 years ago

“Great service and updated regularly. Delivery spot on and pleasant driver.”

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Posted 5 years ago

“Easy to order, kept fully informed, arrived quickly and as specified.”

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Posted 5 years ago

“Amazing company, top class customer service. Got great deal on TV, wish all online retailers were like this. Thank you AD👍🏻🌟🌟🌟🌟🌟🌟🌟🌟🌟”

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Posted 5 years ago

“Excellent service. Product looks great, good price. Quick delivery”

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Posted 5 years ago

“Great comms, great price, delivered when they said they would and it all arrived without damage.”

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Posted 5 years ago

“Absolutely brilliant. Item was bought as a second and it’s prefect. Fast delivery and all as promised for far less cost.”

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Posted 5 years ago

“Very happy with price, order process, and delivery was very speedy”

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Posted 5 years ago

“Great service, ordering and receiving goods as specified by Appliance Direct was very efficient. The price of the appliance was fantastic compared to other suppliers”

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Posted 5 years ago

“Good price efficient ordering and delivery service.appliance arrived as specified”

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Posted 5 years ago

“Competitively price, wide range. Delivered on time. No problems at all.”

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Posted 5 years ago

“Very competitive price delivered on time. Easy to order website. First class once again.”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,158 reviews