Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,158 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,158 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered and received a new kettle and toaster. Quick and efficient service”

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Posted 5 years ago

“Great priced goods, delivery on time good condition. Great product really happy with it”

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Posted 5 years ago

“Hi, I ordered a freezer for my parents. We was kept up to date all the way. Drivers were exceptionally polite. I will be ordering again. Thanks”

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Posted 5 years ago

“Excellent service. Kept informed throughout the process. Delivered on time and fitted. Fitter was very courteous and helpful. He’s deserves 10/10!! I would definitely recommend.”

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Posted 5 years ago

“Despite COVID-19 this Company was amazing. Nothing was too much trouble for the staff and they kept us fully informed as to when my top loading washing machine would arrive. In actual fact we have used them again with the same effect. We will not hesitate to use the company again.”

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Posted 5 years ago

“Great service, good communication, friendly & helpful delivery drivers”

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Posted 5 years ago

“Ordered a electriQ dehydrator...next day delivery. For the price I was not expecting it to be as good as my 10+ year old Excalibur dehydrstor, but I was so wrong. I absolutely love it. It looks very much more stylish, dries just as well and I much prefer the stainless steel shelves. Great service, speedy delivery, well packaged appliance. Perfect!”

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Posted 5 years ago

“Fast efficient service with full delivery updates, all sorted within 24hrs, will definitely use them again!”

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Posted 5 years ago

“VERY HAPPY WITH SERVICE. BBQ ARRIVED 2 DAYS EARLY”

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Posted 5 years ago

“Amazing service would buy from this company again!”

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Posted 5 years ago

“Fast service - accurate delivery and next day - good products - good prices and choice - what’s not to like ?”

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Posted 5 years ago

“My appliace arrived early and it worked perfectly. Would use this company again.”

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Posted 5 years ago

“Delivered earlier than expected. Kept updated with the movement’s of driver. No issues driver brought product straight in to my kitchen no complaints. Beautiful product. Love it.”

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Posted 5 years ago

“Great service, delivery was quick and easy! Great price and product”

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Posted 5 years ago

“superb, ordered a flymo leaf blower 10.00 at night arrived 9.30 the next morning. Excellent.”

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Posted 5 years ago

“Arrived on the day stated well packed and really pleased with our purchase”

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Posted 5 years ago

“No probs with order and delivered as text said on the day”

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Posted 5 years ago

“Great service online and fast next day delivery of my dehumidifier. Definitely use them again.”

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Posted 5 years ago

“Excellent customer service and very helpful delivery service”

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Posted 5 years ago

“Delivery time excellent. The microwave wil fit in prrfectly in our nre kitchen.”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,158 reviews