Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,162 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,162 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ease of online ordering process, delivery options were great and kept advised throughout. Product all good and successfully installed.”

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Posted 5 years ago

“Very quick service despite present times a lot better prices too used before will use again”

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Posted 5 years ago

“Quick delivery excellent product”

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Posted 5 years ago

“Excellent service. I was more than happy with the service I received. Appliances Direct kept me updated on delivery times. Delivery men were very pleasant. I would definitely recommend them.”

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Posted 5 years ago

“Excellent service delivery on time the are pretty much as described very happy to deal and buy again from them and to tell all my friend and it’s a good way to save money as well pleasure to do business with you guys 👍”

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Posted 5 years ago

“Prompt delivery, excellent service. Second time I've used Appliances Direct and I'll definitely use them in future.”

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Posted 5 years ago

“Kept up to date on delivery, prompt service and both customer service and delivery driver were very polite and helpful, driver kept 2 metre distance when delivering. Would definitely recommend this company.”

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Posted 5 years ago

“Ordered after 5pm one day, received the item next day at noon. Excellent service and item (food hydrator). Happy to recommend!”

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Posted 5 years ago

“Excellent communication throughout the whole process. Fast efficient service. Informative and courteous customer service staff. Delivery guys arrived in the time slot that was arranged. Would highly recommend.”

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Posted 5 years ago

“Excellent service. Ordered with no problems, had a confirmation phone call about delivery time and delivered the next day.”

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Posted 5 years ago

“Excellent experience from start to finish. Ordered a ceramic hob cooker and it was delivered the very next day. Can not praise everything about this company highly enough . Well done and thank you to everyone involved”

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Posted 5 years ago

“Prompt and friendly communication and delivery - I was surprised how quickly our order came, even in current difficult circumstances. Wouldn't hesitate to buy from Appliances Direct again.”

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Posted 5 years ago

“Simple process and quick delivery. Item as described. Well pleased.”

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Posted 5 years ago

“Excellent price for shower and delivered next day.”

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Posted 5 years ago

“like for like product, replacement cooker hood. Lots of info for me to check on the site so I could be sure it was the right item. Simple process for ordering and it arrived the next day. Excellent from start to finish.”

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Posted 5 years ago

“i have used this company before and was impressed with the customer service. ordered my new fire and received it exactly when they promised by a very cheerful delivery guy.Will carry on using this company.”

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Posted 5 years ago

“Absolutely fine have used them before and will do so again.”

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Posted 5 years ago

“2 items ordered. Arrived very quickly 1 day apart. Very happy so far with products. Efficient service.”

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Posted 5 years ago

“Have used appliances direct twice now during the Covid-19 lockdown I’ve found their prices to be good value and the delivery was first class would highly recommend and plan to use this company again”

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Posted 5 years ago

“Quick delivery and very happy with product”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,162 reviews