Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,417 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,417 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very happy with my order and delivert”

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Posted 5 years ago

“Very pleased, website is user friendly, delivery was quick and item packed well, ordered a heater and it is perfect”

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Posted 5 years ago

“First class service from order to collection. Bang on!!”

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Posted 5 years ago

“My electric cooker arrived at the time specified and in pristine condition. Website was easy to negotiate, communication was satisfactory and, most importantly, price was reasonable.”

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Posted 5 years ago

“First time i have used this company did exactly what they said very polite delivery men and very helpful will use again”

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Posted 5 years ago

“Very easy and quick transaction. Very pleased with product and fast delivery.”

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Posted 5 years ago

“Great service. Delivered early. Bread maker good value for money.”

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Posted 5 years ago

“Excellent service again. Good price and quick delivery.”

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Posted 5 years ago

“Quick an easy online and excellent service , would recommend them to family and friends!”

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Posted 5 years ago

“Easy purchase and collection at Elland,with pleasant and helpful staff.”

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Posted 5 years ago

“Very nice I was in need of an urgent delivery without mentioning that I got it before time.”

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Posted 5 years ago

“I have bought 2 items from Appliances Direct and both times have been really pleased with the items and the next day delivery service.”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“It is easy to order what you want online from Appliance Direct,the delivery was fast and the item I ordered works well and was reasonably priced,I am very happy with my purchase and the service.”

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Posted 5 years ago

“Great price quick delivery can't fault them”

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Posted 5 years ago

“Great value for money. fast and friendly service. would highly recommend”

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Posted 5 years ago

“Great price, spot on delivery and easiest purchase ever!!!”

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Posted 5 years ago

“Delivery was spot on, two lovely friendly lads did the delivery. Second time using this company and will definitely be using them again in the future”

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Posted 5 years ago

“Brilliant product , delivered on time and all at a reasonable price . I would definitely use this company in the future”

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Posted 5 years ago

“First class from start to finish. No complaints from us”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,417 reviews