Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,163 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,163 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from start to finish”

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Posted 5 years ago

“First class service from ordering through to excellent delivery drivers”

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Posted 5 years ago

“I had been let down by another company. I went to Appliances Direct I placed my order For a new fire and they delivered it the next day. Yes I did have to pay for delivery but it was fast and efficient. Product perfect.”

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Posted 5 years ago

“Ordered my freezer Friday came Saturday an hour earlier than the time slot stated...very impressed....my freezer is in perfect condition..would definitely order again if I needed anything...Thanks guys”

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Posted 5 years ago

“Cheapest on the market Reliable Great communication Recommend”

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Posted 5 years ago

“Excellent online service, user friendly website, efficient and prompt delivery. Altogether first class.”

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Posted 5 years ago

“I have used this company before and again the service was excellent. The ordering process was very simple and quick. The price was competitive and the delivery was so speedy. I ordered a dehumidifier on the Monday and it arrived on the Wednesday. I read the reviews before buying and they were very helpful. I am really pleased with the product. I only use it to dry washing in the utility but it is compact and easily moved round and fits with the other white appliances in the room. I am not bothered about the slight noise but it is much quieter than my previous dehumidifier. I love the fact that the buttons are easy to understand and I have the option to put it on for 2 or 4 hours. Ideal for drying my washing. Thanks Appliances Direct, I will be recommending you to my friends and colleagues yet again.”

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Posted 5 years ago

“Ordered an iRobot which arrived on the day advertised with a friendly delivery.”

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Posted 5 years ago

“Good efficient delivery,delivery men were very helpful and polite”

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Posted 5 years ago

“Ordered on line, came on day that was expected,.. was kept informed and would order again from here.”

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Posted 5 years ago

“Fantastic. Nice appliance, good price, and very quick delivery. Under 24 hours in fact. The website is helpful and informative, and the item is exactly as described. I highly recommend this seller.”

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Posted 5 years ago

“This company went above and beyond, to help me recently with my purchases, my wife is severely disabled and I needed addition assistance regarding my order, they were fabulous. Plus all 3 products I ordered were good quality and a great price. Highly recommended.”

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Posted 5 years ago

“Easy to order by phone came on time lovely cooker hood”

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Posted 5 years ago

“Excellent service, easy to order and I had a follow up call , explaining delivery. My washing arrived on time ! I would definitely recommend this company Dawn Kelley”

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Posted 5 years ago

“Arrived on time as promised”

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Posted 5 years ago

“Fast delivery and good priced product”

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Posted 5 years ago

“Superb service all the way through from online buying to delivery- couldn’t have asked for a better informed service”

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Posted 5 years ago

“Ordered my cooker for next day delivery. The delivery guys turned up within the given time slot and were very professional unpacking and inspecting the cooker. Would use again.”

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Posted 5 years ago

“Bought a dishwasher, dryer, cooker and washing machine, and never a problem. Good service, delivery was as arranged. No problems at all.”

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Posted 5 years ago

“All good... .”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,163 reviews