Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,417 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,417 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt service and delivery. Competitive price.”

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Posted 5 years ago

“Ordered a Beko freezer in March for my vegetables and garden fruit to freeze this summer. It arrived on July 2nd so luckily in time for the harvest. I was always kept up to date with the possible delivery date. In these difficult times for a product that was not in stock when I made the order, built in Turkey, at last it’s sitting in my shed waiting to be filled which makes me happy.”

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Posted 5 years ago

“Excellent service speedy helpful and very polite. Delivery was perfect timing and customer service was so quick to reply and send out missing part that I had overlooked!! They done really good with me as it was my problem not theirs but still took time and patience to assist me.”

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Posted 5 years ago

“Quick delivery and on time. Very friendly staff and you knew exactly what was happening all the time. Price was eccellent compared to other outlets. Would certainly use them again.”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Great product range, and at really low price”

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Posted 5 years ago

“Next day delivery and love my new appliance, old one was 14 years old Thank you”

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Posted 5 years ago

“Arrived next day as stated and was exactly what I ordered.”

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Posted 5 years ago

“Good efficient delivery. Good clear website with clear product details.”

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Posted 5 years ago

“Excellent service, fast delivery and a great item who could ask for more ?. Would definitely recommend to anyone !!!. 😁”

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Posted 5 years ago

“Spot on time well packaged great delivery driver.”

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Posted 5 years ago

“Excellent service throughout. I needed to change the date- emailed and sorted. Regular phone calls from company to check all arrangements. Delivery at time planned, and the delivery people carried the cooker in. Will definitely use them again, instead of John Lewis, which is my usual go to!”

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Posted 5 years ago

“Very pleasant, well planned.”

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Posted 5 years ago

“Good price n TV and great product range. Very quick delivery. Will definitely buy from again .”

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Posted 5 years ago

“The 2 delivery guys were really helpful”

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Posted 5 years ago

“Great service and updated regularly. Delivery spot on and pleasant driver.”

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Posted 5 years ago

“Easy to order, kept fully informed, arrived quickly and as specified.”

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Posted 5 years ago

“Amazing company, top class customer service. Got great deal on TV, wish all online retailers were like this. Thank you AD👍🏻🌟🌟🌟🌟🌟🌟🌟🌟🌟”

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Posted 5 years ago

“Excellent service. Product looks great, good price. Quick delivery”

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Posted 5 years ago

“Great comms, great price, delivered when they said they would and it all arrived without damage.”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,417 reviews