Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,531 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,531 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from start to finish.”

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Posted 5 years ago

“very helpful fast and efficient service”

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Posted 5 years ago

“Great service!”

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Posted 5 years ago

“Absolutely excellent service from start to finish!! I had ordered a new tumble dryer on Amazon but was let down at the last minute with non-delivery etc.. However, I came across Appliances Direct via an internet search and it was like a dream come true...I selected my new tumble dryer, the order was put through and I received it the next day! I am so happy with the whole process, I've told all my family and friends, thank you so much.”

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Posted 5 years ago

“They provided the product I ordered for a lower price than anyone else online with no sacrifice on quality!”

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Posted 5 years ago

“Excellent product at a reasonable price with great delivery.”

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Posted 5 years ago

“Easy ordering, accurate delivery time, goods as described, no complaints, thank you.”

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Posted 5 years ago

“Cameras are perfect, vision is clear as can be. Very happy customer will buy from again . Fast delivery and great communication throughout purchase. Thank you”

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Posted 5 years ago

“Tv arrived on time working great so far very good”

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Posted 5 years ago

“Looks good. Nice and light to handle. Came next day. Very pleased.”

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Posted 5 years ago

“Ordered our curve microwave quite late in the day and it arrived the next! . Competitive price too!”

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Posted 5 years ago

“Purchased a new actifry, very pleased with it, very efficient service and next day delivery was amazing”

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Posted 5 years ago

“Ordered item 4pm and delivered following day. No other major store stocked my item”

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Posted 5 years ago

“Great all round! Placed order at approx 1800 and delivery was made by 1030 the following morning. Item is perfect. Website easy to use and great value for money Thank you”

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Posted 5 years ago

“Ordered a dehumidifier at 20.00hrs, arrived next morning at 11.00hrs The item was competitive when compared to other online merchants.”

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Posted 5 years ago

“arrived the day after purchase”

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Posted 5 years ago

“Quick and efficient”

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Posted 5 years ago

“The products don't last longer than a year if that. Poorly made cheap imported products and they are experts at getting out of any warranty or guarantee”

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Posted 5 years ago

“Not sure what to replace another failed dehumidifier that stopped working after 3 years, emailed them for advice and Milo returned the same day and recommended a desiccant ElectriQ DESD9L. Ordered same day with standard delivery and arrived two days later. Very pleased with purchase and working very well in my unheated conservatory. Took their inexpensive 5 year gtee so hope it lasts a lot longer than the old dehumidifiers.”

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Posted 5 years ago

“Good a great deal on food dehydrator, nearly half the price of anywhere else I could find it and quick delivery”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,531 reviews