Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,618 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,618 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 3 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought an AEG induction job. Ordered it at night. They delivered it next day. Good price. Good product. No hassle. Will def use them again”

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Posted 5 years ago

“Reliable and freezer working wonderfully. Will use again:)”

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Posted 5 years ago

“Competitively priced. Very pleased with the Apple Ear pods purchased as a last minute surprise gift. Staff very eager to please and responded to our queries promptly. Would recommend this company”

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Posted 5 years ago

“Brilliant service two days before Christmas as my oven blow up and didn't know how I was going to cook the dinner, definitely know were to go in the future (life savers) many thanks deana 😉”

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Posted 5 years ago

“It is a very good investment However the sound need time to used to it.”

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Posted 5 years ago

“Great experience throughout. Old microwave/combination oven broke 2 days before Christmas. Looked at web site , found what we wanted, delivered in 24hrs . Just superb. Will definitely use again. No problem.”

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Posted 5 years ago

“Nice service Responding always replying,easy to pay delivered fast,price is reasonable”

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Posted 5 years ago

“Good price and very prompt delivery, even just before Christmas. Perfect!”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Easy to order and pay. Prompt delivery. Good value. Will use again”

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Posted 5 years ago

“Order acknowledged immediately and delivered as promised.”

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Posted 5 years ago

“Great service in that you can order and get delivered very quickly but the delivery was an issue. Only one person was sent with the appliance who then refused to carry it up some stairs. Thankfully there were two male tenants in situ so this wasn't an issue but they should assess the delivery situation before they send out for delivery - sending appliances with only one delivery person seems a little foolish.”

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Posted 5 years ago

“easy to use website. delivery on time and friendly crew.”

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Posted 5 years ago

“Great advice, very knowledgeable, extremely patient with all the questions, quick delivery - very impressed.”

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Posted 5 years ago

“Very efficient, ordered early one morning, paid 8.50 and it was delivered at 9.30am the next day and the delivery guys were nice and helpful”

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Posted 5 years ago

“Excellent service and delivery times. Can't fault you.”

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Posted 5 years ago

“Delivery was very late, I paid for the old cooker to be removed but although the day before they asked me o get cooker ready to be collected on the delivery driver informed me not collecting, and since then have cancelled the collection”

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Posted 5 years ago

“Straight forward, no problems, good communication about delivery time, polite, respectful delivery drivers.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Very helpful on phone to add an appliance to our order.Delivered in a couple of days just before Xmas, excellent service.”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,618 reviews