Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,533 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,533 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered late on a Saturday, item delivered on the Monday morning, very quick delivery . Have bought from appliances direct before and have no issues with any items bought.”

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Posted 5 years ago

“It's as good and the same as the Bush tumble dryer I sold last year.”

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Posted 5 years ago

“Great item and timely delivery. Only complaint was a very bad tempered and rude delivery person - I suggest conduct by delivery personnel should be improved in order to encourage returning customers. Not a nice ending to an otherwise smooth transaction.”

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Posted 5 years ago

“Very nice equipment and a very prompt service, thank you.”

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Posted 5 years ago

“very happy”

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Posted 5 years ago

“Fab-u-lous. Quick service Thank you. 😁”

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Posted 5 years ago

“Very good service.”

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Posted 5 years ago

“I’m very happy with my plug in induction hob, I’ve bought 4 appliances and all are excellent!”

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Posted 5 years ago

“Amazing service. Ordered a cooker hood one day delivered the next even in these times of delays through covid. Did pay for delivery but well worth it. Would use this supplier again. Thank you appliances direct.”

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Posted 5 years ago

“Quick delivery at an unbeatable price.”

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Posted 5 years ago

“Ordered one evening and delivery the next day. Brilliant”

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Posted 5 years ago

“Best price anywhere, local or internet. Delivered promptly by Amazon( yes it's true ). From order to delivery Appliances Direct kept me informed at every stage. Great Service. V Bell”

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Posted 5 years ago

“I am totally happy with Appliance Direct. Quick and efficient service throughout, great price, great choice, excellent delivery and so good to get a fast and informative response to my email after asking a question, thank you.”

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Posted 5 years ago

“Very easy to order and it arrived so quickly. Thankyou so much”

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Posted 5 years ago

“Delivery on time and an excellent product that solves a damp problem for me.”

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Posted 5 years ago

“Easy to purchase my cooker hood at a competitive price. A quick one hour delivery slot was even a day earlier than quoted. Delivery driver was super efficient and friendly, even when he still had a few more deliveries to get to.”

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Posted 5 years ago

“Very prompt delivery. Seems fine”

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Posted 5 years ago

“Excellent service, price and delivery, just before Christmas. Dehumidifier supplied is doing a great job.”

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Posted 5 years ago

“Excellent service thanks”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,533 reviews