Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,156 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,156 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Two delivery men arrived in the time window notified. They unpacked my new appliance, removed my old appliance, installed my new appliance and removed the old appliance and packaging within half an hour. Very impressed.”

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Posted 1 year ago

“Fast efficient friendly service What more can you ask”

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Posted 1 year ago

“Good communication, delivery as scheduled”

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Posted 1 year ago

“Brilliant service, great price, bang tidy”

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Posted 1 year ago

“Ordering was nice and straightforward. Delivery was scheduled and item received as notified and expected. Item was good value and met expectations.”

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Posted 1 year ago

“Reasonable price great quality and delivered sooner than expected”

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Posted 1 year ago

“Thanks paid for next day”

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Posted 1 year ago

“Good price dehumidifier works great .I ordered it at 6pm Friday and got it at 9am Saturday . Very happy😀”

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Posted 1 year ago

“Excellent fast delivery.”

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Posted 1 year ago

“Very happy with delivery, was kept well informed. Delivery man was more than helpful, putting it inside my hall, not just in porch. Very pleasant man also. EWxcellent service. The new integrated micro is now installed today 20/11/23 and I am more than pleased with it. Excellent all round, thank you. Regards, Liz Darbey Flintshire N. Wales”

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Posted 1 year ago

“Service was good.product as stated and was easy to fit and worked well. delivery was excellent arrived next day. Price was high for delivery. Replaced old unit perfect.Would recommend”

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Posted 1 year ago

“Induction hob was due 30th November, but it arrived 17th November and in pristine condition! (Our previous one from another company arrived smashed). Extremely impressed with speed of delivery especially considering I live on an island and not mainland uk. Delivery company then kept me up to date all the way. Really impressed. Will buy from you again and give that enormous company beginning with A, a miss.”

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Posted 1 year ago

“Air fryer arrived on time so easy to order excellent service.”

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Posted 1 year ago

“Good price for 20l dehumidifier Looks like new Excellent delivery speed”

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Posted 1 year ago

“Price was good, drivers James and Dean were superbly courteous and helpful.”

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Posted 1 year ago

“Good price and excellent product, really quick delivery, highly efficient service thanks 😊”

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Posted 1 year ago

“...Price reasonable, delivery went smoothly with two helpful and professional gents..”

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Posted 1 year ago

“Price and delivery”

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Posted 1 year ago

“Quick efficient delivery”

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Posted 1 year ago

“My issue was sorted out very quickly and I received a replacement in 3 days I am very happy with their service and would use them again”

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Posted 1 year ago

Appliances Direct is rated 4.2 based on 6,156 reviews