YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.71

4.7 Rating 2,188 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

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“Overnight delivery of products which was great. Some items on backorder but they got what they had out to us very quickly.”

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Posted 4 years ago

“We ordered Bakballs - we received these items in NO packaging and the quality of the balls was very ordinary. I question as to whether the items we were supplied with were genuine Bakballs.”

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Posted 4 years ago

Thank you very much for your feedback. we do apologise about this. You will be receiving the replacements shortly.

Posted 4 years ago

“I only received part of the glass cabinet. Where is thew rest of my order?? Your website said a product was available and so I paid for it and then get an email saying its not available and get offered an inferior product and its on back order”

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Posted 4 years ago

Sorry about this, we have happily sorted this one for you! We'll be in touch with you.

Posted 4 years ago

“quick and easy response and process thanks- salesperson was helpful”

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Posted 4 years ago

Thank you for your positive review :) we appreciate it!

Posted 4 years ago

“I ordered sterile gowns thought I was getting a packet of gowns and only got 1 single. I'm still waiting for the size M to come in. Ihad to ring ASTIR to see where they were as its been a few weeks.”

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Posted 4 years ago

Many thanks for your recent review. we will be in touch via email to resolve this asap.

Posted 4 years ago

“Quickly delivered to a regional area, professionally answered my query when order arrived split between courier and post office.”

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Posted 4 years ago

Many thanks for your positive review, we appreciate it :)

Posted 4 years ago

“I got what I needed but I had to call twice to get a question answered.”

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Posted 4 years ago

Thank you for your constructive feedback Emma :)

Posted 4 years ago

“Always friendly and prompt with our orders, thank you.”

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Posted 4 years ago

thankyou we apprecaite your feedback

Posted 4 years ago

“quick delivery and good service”

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Posted 4 years ago

thankyou, we appreciate your feedback

Posted 4 years ago

“Very quick delivery.”

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Posted 4 years ago

many thanks for your positive review :)

Posted 4 years ago

“We ordered online and the product was delivered withing 24 hrs.”

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Posted 4 years ago

Fantastic, thank you for your positive feedback :)

Posted 4 years ago

“Had the orders done wrong twice. Staff over the phone were helpful. However, delivery person was rude when delivering and had to deal with him on two separate occasions. Will definitely have another go ordering next month. However, may have to leave it afterwards if issues persist”

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Posted 4 years ago

Thank you for your feedback, we will be in touch asap to discuss this :)

Posted 4 years ago

“Super fast delivery very impressed especially during covid-19”

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Posted 4 years ago

Fantastic, thank you for your positive feedback :)

Posted 4 years ago

“excellent service and prices”

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Posted 4 years ago

Many thanks for your positive feedback :)

Posted 4 years ago

“Great customer service and helpful over the phone!”

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Posted 4 years ago

thank you for your positive feedback

Posted 4 years ago

“I was very happy with the service from astir”

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Posted 4 years ago

thankyou for your positive feedback :)

Posted 4 years ago

“Good delivery was very quick. Very efficient.”

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Posted 4 years ago

Thankyou for your positive feedback, we appreciate it!

Posted 4 years ago

“Great quality and service from the phone operators to the StarTrack delivery”

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Posted 4 years ago

Many thanks for your recent review

Posted 4 years ago

“Good service, needs better communication re delivery otherwise very happy”

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Posted 4 years ago

Thank you for your constructive feedback. We appreciate it!

Posted 4 years ago

“Staff always very helpful and orders received within quick time frame”

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Posted 4 years ago

Excellent, we appreciate your positive feedback!!

Posted 4 years ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,188 reviews