YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.72

4.7 Rating 2,236 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,236 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

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“Outstanding service and product range. Astir staff were very helpful in ordering products and efficiently assisting me during the ordering process.”

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Posted 5 years ago

Many thanks for your positive review, we appreciate it!

Posted 5 years ago

“I was amazed at how quickly the products arrived. I was a bit confused because I wanted black mat and was told only blue were available so order blue Pilates mat equipment so it matched. The mats were not blue but black and I would have order pink or multi-coloured equipment to match.”

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Posted 5 years ago

“Poor communication and service was disappointing”

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Posted 5 years ago

Thank you very much for feedback. We are sorry to hear of your experience. As we do pride our selves on our Customer experience. Our team will be in touch shortly.

Posted 5 years ago

“Prompt service”

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Posted 5 years ago

Thankyou! we appreciate your review

Posted 5 years ago

“Excellent service & fast delivery. Thank you.”

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Posted 5 years ago

thank you for your kind feedback!

Posted 5 years ago

“Very quick delivery.”

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Posted 5 years ago

Thank you we appreciate your feedback

Posted 5 years ago

“Great customer service. Reps were very knowledgable about their products”

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Posted 5 years ago

Many thanks, we appreciate your postive feedback!

Posted 5 years ago

“Awful customer service. Took almost three months to resolve a simple refund request.”

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Posted 5 years ago

Thank you for your feedback. We do apologise to hear this. We'll chase up to see why this was so draw out. Its usually within a week of an item been returned. Our team will be in touch shortly via email.

Posted 5 years ago

“Expedient delivery, just as ordered very happy.”

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Posted 5 years ago

thank you for your positive feedback!

Posted 5 years ago

“Quick efficient service”

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Posted 5 years ago

thank you for your positive feedback!

Posted 5 years ago

“great service”

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Posted 5 years ago

Many thanks, we appreciate your positive feedback :)

Posted 5 years ago

“Great products and very quick postage”

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Posted 5 years ago

thank you, we appreciate your feedback and business :)

Posted 5 years ago

“Always prompt and efficient service. Great to deal with.”

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Posted 5 years ago

Thank you, we appreciate your positive feedback and look forward to continuing business with you :)

Posted 5 years ago

“Excellent services and quick delivery.”

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Posted 5 years ago

many thanks, we appreacite your feedback :)

Posted 5 years ago

“Great Customer service and when making an order whether it is online or with someone over the phone it is easy and not complicated and orders are delivered so quickly its great.”

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Posted 5 years ago

Fantastic, we really appreciate you business and the positive feedback!!

Posted 5 years ago

“Quality supplies at a competitive price. Quick delivery yoo”

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Posted 5 years ago

thankyou, we appreacite your feedback :)

Posted 5 years ago

“excellent service & delivery time. Thank you”

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Posted 5 years ago

Many thanks, we appreciate your positive feedback :)

Posted 5 years ago

“Quick delivery!”

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Posted 5 years ago

We appreciate your feedback :)

Posted 5 years ago

“Very friendly , helpful assistance.”

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Posted 5 years ago

Thank you , we appreciate your feedback :)

Posted 5 years ago

“Great website, easy to navigate, quick delivery”

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Posted 5 years ago

Fantastic, we appreciate your feedback :)

Posted 5 years ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,236 reviews