YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.72

4.7 Rating 2,264 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,264 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

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“I usually pay our business accounts via a monthly statement - your new automated system has told me on a number of occasions I am late or behind or that my account has been suspended - when it has not”

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Posted 5 years ago

“Great service & speedy delivery!”

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Posted 5 years ago

Thank you for your feedback! Much appreciated

Posted 5 years ago

“The girls are always very friendly helpful and efficient. I actually didn't know that you had such a diverse range of products. I will, be doing price comparisons on the products that we generally get from our usual whole sale supplier.”

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Posted 5 years ago

Thank you for your kind feedback! It's lovely speaking to you :)

Posted 5 years ago

“Easy to use online ordering system with competitive prices Super fast service delivery as advertised Highly recommend and will be using again Jason sterling Remedial massage therapist Order of Dry needles”

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Posted 5 years ago

Thank you for your kind feedback! It's a pleasure doing business with you :)

Posted 5 years ago

“Billed for 24 spikey balls ... received empty box. - eventually arrived”

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Posted 5 years ago

Thank you for your review, one of our team will be in touch shortly

Posted 5 years ago

“Good service and prices”

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Posted 5 years ago

many thanks! we appreciate your positive feedback!

Posted 5 years ago

“Quick and helpful.”

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Posted 5 years ago

many thanks! we appreciate your postive feedback!

Posted 5 years ago

“Denzil and Rhys helped us a lot with the delivery.”

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Posted 5 years ago

Awesome! great to hear!!

Posted 5 years ago

“Great service!”

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Posted 5 years ago

many thanks :)

Posted 5 years ago

“Good Contact and Service.”

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Posted 5 years ago

thankyou! we appreciate your feedback!

Posted 5 years ago

“Good service”

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Posted 5 years ago

excelllent thank you for your feedback!

Posted 5 years ago

“Quick and easy to order”

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Posted 5 years ago

Excellent! we appreciate your feedback!

Posted 5 years ago

“Usually great service -sometimes website doesn't work properly but it may be our server??”

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Posted 5 years ago

Thanks for your review, that is strange, however the website is always getting improved. It should be all running smoothly there for you now.

Posted 5 years ago

“Extremely quick and efficient.”

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Posted 5 years ago

Thankyou - your review is greatly appreciated!

Posted 5 years ago

“Website issues letting you down- I often have to call in orders. Otherwise everything is good”

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Posted 5 years ago

Thank you for your review! We are looking forward to upgrading our website in the next couple of weeks!

Posted 5 years ago

“Delivery was prompt, but additional item was added which required follow up crediting, packaging & posting. It seems that the majority of orders we make have some discrepancy, which requires our time to rectify. Otherwise, the products we are happy with.”

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Posted 5 years ago

Many thanks for your feedback, we do appreciate it. we have updaded our warehouse to a fully electronic picking system which will elimintate 99% of the hiccups, however we do appreacte the feedback

Posted 5 years ago

“Very prompt delivery”

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Posted 5 years ago

Many thanks for your review!

Posted 5 years ago

“We have been ordering from Astir for the past 2 years and have not once been disappointed with their service and products. Definitely the go-to for all physio supplies. Thanks again Astir!”

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Posted 5 years ago

Thanks you Peter for your kind words, the team here have loved working with you and the team, and watch and support your clinic grow to the impressive clinic it is now! Lets take it to the next level! :D

Posted 5 years ago

“All good once account was activated”

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Posted 5 years ago

Thank you for your valued feed back, We have now simplified the process.

Posted 5 years ago

“I would like to thank the Staff are very helpful and friendly. The goods where delivered on time .”

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Posted 5 years ago

Thank you for your review BodyFocus! We much appreciate your business :)

Posted 5 years ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,264 reviews