YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.72

4.7 Rating 2,236 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,236 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

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“Always prompt with deliveries”

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Posted 4 years ago

Thank you for your great support!

Posted 4 years ago

“I always receive very quick and courteous help from the Staff at Astir!”

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Posted 4 years ago

Thank you for your kind feedback! Much appreciated :)

Posted 4 years ago

“Fantastic customer service. Competitive prices and quality products.”

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Posted 4 years ago

Thank you for your kind feedback! It's a pleasure doing business with you :)

Posted 4 years ago

“Very fast in despatching the order, items are in reasonable to low price. However, both of my orders were being posted to a wrong address, I don't get why no one would check shipping address. Once was posted to Gold Coast when the shipping address was our Sydney clinic address; the second order was posted to the clinic, when I requested to post it to my home address. These errors have been making our work very inconvenient, otherwise, we're happy with the overall sersvice.”

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Posted 4 years ago

Thank you for your review! We do apologise for this, and will definitely find out how this has been happening. Thank you for letting us know! :-)

Posted 4 years ago

“Amazing service”

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Posted 4 years ago

Thankyou! we really appreciate your business :D

Posted 4 years ago

“very poor communication and liaison”

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Posted 4 years ago

Thank you for your review, we appreciate your feedback and will be in touch via email to discuss.

Posted 4 years ago

“super helpful, thanks girls :)”

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Posted 4 years ago

Thank you for your kind feedback!

Posted 4 years ago

“Great service . Quick delivery”

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Posted 4 years ago

Thanks you very much for your valued feed back, we love every moment we deal with Vermont Physio and their awesome team!

Posted 4 years ago

“Good service”

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Posted 4 years ago

Thank you for your feedback, it is much appreciated!

Posted 4 years ago

“Speedy delivery, all items required excellent quality & all in stock. Thanks!”

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Posted 4 years ago

Thank you for your kind feedback!

Posted 4 years ago

“Quick and easy”

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Posted 4 years ago

Thank you for leaving us a review! Your time and business is much appreciated! :)

Posted 4 years ago

“We are happy with the service at Astir, thank you.”

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Posted 4 years ago

Thank you for taking the time to leave us a review! It is much appreciated, Many thanks! :)

Posted 4 years ago

“I usually pay our business accounts via a monthly statement - your new automated system has told me on a number of occasions I am late or behind or that my account has been suspended - when it has not”

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Posted 5 years ago

“Great service & speedy delivery!”

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Posted 5 years ago

Thank you for your feedback! Much appreciated

Posted 5 years ago

“The girls are always very friendly helpful and efficient. I actually didn't know that you had such a diverse range of products. I will, be doing price comparisons on the products that we generally get from our usual whole sale supplier.”

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Posted 5 years ago

Thank you for your kind feedback! It's lovely speaking to you :)

Posted 5 years ago

“Easy to use online ordering system with competitive prices Super fast service delivery as advertised Highly recommend and will be using again Jason sterling Remedial massage therapist Order of Dry needles”

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Posted 5 years ago

Thank you for your kind feedback! It's a pleasure doing business with you :)

Posted 5 years ago

“Billed for 24 spikey balls ... received empty box. - eventually arrived”

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Posted 5 years ago

Thank you for your review, one of our team will be in touch shortly

Posted 5 years ago

“Good service and prices”

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Posted 5 years ago

many thanks! we appreciate your positive feedback!

Posted 5 years ago

“Quick and helpful.”

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Posted 5 years ago

many thanks! we appreciate your postive feedback!

Posted 5 years ago

“Denzil and Rhys helped us a lot with the delivery.”

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Posted 5 years ago

Awesome! great to hear!!

Posted 5 years ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,236 reviews