Login
Start Free Trial Are you a business?? Click Here

YES Group | Yes Medical, Astir, Footmedics Reviews

4.7 Rating 2,188 Reviews
94 %
of reviewers recommend YES Group | Yes Medical, Astir, Footmedics
4.7
Based on 2,188 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read YES Group | Yes Medical, Astir, Footmedics Reviews

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Generally really happy. Quite quick delivery etc. The only bugbear is that I deliberately only ordered what the site said was in stock but things ended up on backorder anyway.
Helpful Report
Posted 4 years ago
Good and quick service, telephone manner was kind and quick
Helpful Report
Posted 4 years ago
Trying to order online was very difficult as the price wouldn't adjust correctly as to what was advertised and inevitably I had to call and the process took over 2 days as I was trying to get it done in between patients So I found this very frustrating Once ordered delivery was prompt
Helpful Report
Posted 4 years ago
Appreciate your response. Our team will be in touch, and will have this sorted for you. We do apologise about this. this isn't our general practice.
Posted 4 years ago
Prompt, efficient delivery
Helpful Report
Posted 4 years ago
thank you! we appreciate your feedback
Posted 4 years ago
I spoke to Briony who were great.
Helpful Report
Posted 4 years ago
Thank you for your review, we do apologise for this and will be in touch with a resolution very shortly.
Posted 4 years ago
Speedy, efficient service. Very happy. Only problem I had was with the checkout process. ? If it was the website or maybe at my end... not sure but took a few tries. 🤷‍♂️
Helpful Report
Posted 4 years ago
Thank you very much for your review. The Website it up and running now so, apologises about that.
Posted 4 years ago
Prompt reliable service
Helpful Report
Posted 4 years ago
thank you for your kind feedback!
Posted 4 years ago
Great customer service making the order process easy and quick. Fast delivery
Helpful Report
Posted 4 years ago
Thank you for your positive review, we appreciate your feedback!
Posted 4 years ago
Excellent service and the product arrived on time.
Helpful Report
Posted 4 years ago
Many thanks for your Positive Review, we appreciate it!
Posted 4 years ago
Quick and efficient
Helpful Report
Posted 4 years ago
Many thanks for your Positive Review, we appreciate it!
Posted 4 years ago
Awesome customer service when website experienced a glitch very impressed
Helpful Report
Posted 4 years ago
Your review is greatly appreciated. Website is running fine again now! :D Thanks for your support!
Posted 4 years ago
Have not tried it out as we are in shut down. Thanks
Helpful Report
Posted 4 years ago
Thank you for your positive review. if there is anything that you require, we are willing to help out!
Posted 4 years ago
I've been really pleased about the service from Astir Australia. Once we made our order, they contacted us and told it would be a few days before they had the item in stock, and they wanted to make sure this was OK. I really appreciated this as I'd ordered products from other companies recently that were supposed to be "in stock" and they took several weeks to arrive. The communication from Astir has been exceptional and it was very much appreciated.
Helpful Report
Posted 4 years ago
Appreciate your feedback. It's something we have been improving over the past months when the inquiries have increase dramatic. Thanks again, and we wish you success! :D
Posted 4 years ago
They are awesome to work with a supplier, couldn't speak more highly of them!
Helpful Report
Posted 4 years ago
Thank you very much for your review. We love dealing with you.
Posted 4 years ago
Astir always has great customer service and always has very fast shipping
Helpful Report
Posted 4 years ago
thank you very much for your positive feedback, we hope to help you again soon!
Posted 4 years ago
great service and products
Helpful Report
Posted 4 years ago
thank you very much for your positive feedback, we hope to help you again soon!
Posted 4 years ago
Thanks for supplying everything in working order and promptly.
Helpful Report
Posted 4 years ago
thank you for your feedback! we appreciate your business!
Posted 4 years ago
Pretty good
Helpful Report
Posted 4 years ago
Thank you for your feedback!
Posted 4 years ago
I'm always very happy with the service and quality of the products. Quick delivery. And if for any reason a product is on back order I am always well informed and still receive my order in a very timely fashion. Thank you 😊
Helpful Report
Posted 4 years ago
Thank you very much! we appreciate your kind feedback, and we appreciate your business :)
Posted 4 years ago
Order received promptly and quality of products great thank you 😊
Helpful Report
Posted 4 years ago
Thankyou, we really appreciate your feedback :)
Posted 4 years ago
YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,188 reviews