YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.71

4.7 Rating 2,188 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

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“Always happy with the products, the timeliness and the willingness to help from the staff. Highly recommend Astir!”

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Posted 4 years ago

thank you very much for your positive feedback, we hope to help you again soon :)

Posted 4 years ago

“Happy with the service”

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Posted 4 years ago

Many thanks for your positive feedback!

Posted 4 years ago

“Easy to order ,competitive pricing and prompt delivery.”

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Posted 4 years ago

many thanks!! we appreciate your business!

Posted 4 years ago

“I was very impressed with the service I received! My order arrived intact and expediently!”

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Posted 4 years ago

Many thanks! we appreciate your feedback and business :)

Posted 4 years ago

“Very easy to order, quick delivery. Excellent service. Loved that I can contact customer service over the phone. Will be definitely using them again for my massage needs. Highly recommend.”

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Posted 4 years ago

Fantastic, we appreciate your positive feedback, and your business. We look forward to assisting you further in the near future :)

Posted 4 years ago

“Wrong product sent. Replacement received okay. Return item not picked up. Three phone calls to date to try to sort out. return of wrong braces.”

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Posted 4 years ago

thank you for your feedback, as discussed we have been in touch with Startrack, and it had been booked in from our end, a number of times but they were failing to collect. we will also be in touch via email to resolve.

Posted 4 years ago

“Prompt and reliable”

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Posted 4 years ago

thank you we appreciate your feedback!

Posted 4 years ago

“Very professional and efficient service”

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Posted 4 years ago

thankyou very much, we appreciate your feedback!

Posted 4 years ago

“Always have been a friendly and prompt service ... thank you”

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Posted 4 years ago

Thankyou Robert! We appreciate your business!

Posted 4 years ago

“What great service, was delivered the very next day!”

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Posted 4 years ago

Excellent, we appreciate your feedback!

Posted 4 years ago

“very good”

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Posted 4 years ago

Thank you for your recent order

Posted 4 years ago

“Always prompt and I love the positive culture of Astir. Love the little extras too. Keep up the great work.”

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Posted 4 years ago

thanks a lot, we appreciate your business and your feedback!

Posted 4 years ago

“Outstanding service and product range. Astir staff were very helpful in ordering products and efficiently assisting me during the ordering process.”

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Posted 4 years ago

Many thanks for your positive review, we appreciate it!

Posted 4 years ago

“I was amazed at how quickly the products arrived. I was a bit confused because I wanted black mat and was told only blue were available so order blue Pilates mat equipment so it matched. The mats were not blue but black and I would have order pink or multi-coloured equipment to match.”

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Posted 4 years ago

“Poor communication and service was disappointing”

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Posted 4 years ago

Thank you very much for feedback. We are sorry to hear of your experience. As we do pride our selves on our Customer experience. Our team will be in touch shortly.

Posted 4 years ago

“Prompt service”

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Posted 4 years ago

Thankyou! we appreciate your review

Posted 4 years ago

“Excellent service & fast delivery. Thank you.”

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Posted 4 years ago

thank you for your kind feedback!

Posted 4 years ago

“Very quick delivery.”

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Posted 4 years ago

Thank you we appreciate your feedback

Posted 4 years ago

“Great customer service. Reps were very knowledgable about their products”

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Posted 4 years ago

Many thanks, we appreciate your postive feedback!

Posted 4 years ago

“Awful customer service. Took almost three months to resolve a simple refund request.”

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Posted 4 years ago

Thank you for your feedback. We do apologise to hear this. We'll chase up to see why this was so draw out. Its usually within a week of an item been returned. Our team will be in touch shortly via email.

Posted 4 years ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,188 reviews