Yes Group | YesMed, YesTherapy, YesPodiatry Reviews

Name: Yes Group | YesMed, YesTherapy, YesPodiatry
Rating: 4.72

4.7 Rating 2,315 Reviews

94 %

of reviewers recommend Yes Group | YesMed, YesTherapy, YesPodiatry

4.7

Based on 2,315 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email

About Yes Group | YesMed, YesTherapy, YesPodiatry:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

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“Fast delivery! I was very impressed”

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Posted 6 years ago

Great to hear your feedback :) Thank you!

Posted 6 years ago

“Thank you for always delivering our orders fast and efficiently.”

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Posted 6 years ago

Thank you very much for your review, we appreciate your feedback!

Posted 6 years ago

“Was trying to organised contact free delivery so asked for invoice not to be sent as it was going direct to the patient. However, the invoice was sent patient when asked not to do so and this created confusion with the patient as they had paid a different amount.”

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Posted 6 years ago

Many thanks for your review! We apologise for this mishap and we will be in touch via to resolve this with you.

Posted 6 years ago

“order was meant to arrive with chair last wednesday - it is a week tomorrow and i have a chair that is broken!”

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Posted 6 years ago

Thank you for your review Helen, we sincerely apologies for this delay, we had some issues with the couriers not delivering, however we will be in touch directly via email to rectify this issue for you.

Posted 6 years ago

“excellent customer service”

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Posted 6 years ago

Fantastic, thank you for your positive review :)

Posted 6 years ago

“Excellent service - fast delivery - thank you Astir !”

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Posted 6 years ago

“Quick phone service but terrible after sales service. Email said had plenty Taylor's sanitizer but took over 3 weeks to come. Then was sent in 2 lots . What was sent wasn't what I ordered not a gel sanitizer. Now promised another brand came in but on back order. coming up to 1 month. Disappointed no emails or phone calls about whats going on. At the stage i will request to cancel order and demand a refund. Very disappointed with dispatching and no communication”

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Posted 6 years ago

Thank you very much for your feedback we to appreciate it. Our team will be in contact to ensure this is solved swiftly for you. During these unprecedented times, the demands have been a lot higher, however processes have been put in place to ensure we are communicating the dates with the customer.

Posted 6 years ago

Many thanks for your review on our service! We do apologise for the lack of communication and will work towards resolving this issue. Someone will be in touch via email shortly. :)

Posted 6 years ago

“My hand sanitizer still has not arrived to the clinic and it's been months. Very poor customer service and still hasn't refunded my money. Such a shame during times like these.”

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Posted 6 years ago

Many thanks for your review, this product is in massively high demand at the current time and still has no ETA, we will be in touch via email very shortly, to discuss the alternative products we have sourced.

Posted 6 years ago

“Easy to deal with”

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Posted 6 years ago

Many thanks, we appreciate your business :)

Posted 6 years ago

“I ordered the Sanitex the day I received your email. Parcel took a while to arrive. All good though.”

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Posted 6 years ago

Thank you for your review, we appreciate your feedback in these unprecedented times

Posted 6 years ago

“helpful, professional staff member”

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Posted 6 years ago

Awesome, we're always happy to help :)

Posted 6 years ago

“friendly sales person”

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Posted 6 years ago

always more than happy to help :)

Posted 6 years ago

“great products. Prompt Delivery.”

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Posted 6 years ago

Awesome, thank you for your positive feedback :)

Posted 6 years ago

“Thank you Lee for your fantastic customer service! We had been waiting over 5 weeks for hand-santizer from our regular suppliers but Lee organised delivery within 3 days of the order.”

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Posted 6 years ago

Many thanks for your Positive review, we are more than happy to help in these uncertain times :)

Posted 6 years ago

“Website said everything was in stock. I ordered it and everything was back ordered. Still have not received half my order, despite an email saying they have a similar product In stock. I can now get Wipes from my local supermarket cheaper and as needed. These won’t be required when they finally arrive.”

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Posted 6 years ago

Thank you for your review, we do apologies for this website glitch, massive amounts of these products were being ordered at one time, and it was a huge job to keep this stock live online. Regarding the wipes, these are Alcohol based wipes which are more expensive than the general wipes on the market. again we do appreciate your feedback and business in these unprecedented times :)

Posted 6 years ago

“Poor customer service. Apart from my last call to your office when a young customer service staff was very helpful. Thank you.”

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Posted 6 years ago

Hello, thank you for your review. we do apologise for your past experience, we pride ourselves on excellent customer service so we hope to resolve this for you asap!

Posted 6 years ago

“Order item delivered was not what I ordered”

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Posted 6 years ago

Thank you for your recent review, we will be in touch via email to resolve this for you. We apologise for any inconvenience

Posted 6 years ago

“I was happy with the customer service I received from Astir, and I was pleased to receive a free sample of the needles I was interested in. Thank you Astir!”

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Posted 6 years ago

many thanks for you recent review, we look forward to working with you further shortly :)

Posted 6 years ago

“Hand sanitiser arrived with only 100ml in one bottle. Must have spilled during delivery”

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Posted 6 years ago

Thank you for your feedback, we sincerley apologise for this, we have been in touch with the courier as we had many parcels roughly treated.

Posted 6 years ago

“Very Prompt and great quality”

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Posted 6 years ago

thank you for your feedback we value this greatly :)

Posted 6 years ago

Yes Group | YesMed, YesTherapy, YesPodiatry is rated 4.7 based on 2,315 reviews