Login
Start Free Trial Are you a business? Click Here

Yes Group | YesMed, YesTherapy, YesPodiatry Reviews

4.7 Rating 2,307 Reviews
94 %
of reviewers recommend Yes Group | YesMed, YesTherapy, YesPodiatry
4.7
Based on 2,307 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Customer Service
Communication Channels
Telephone, Live Chat
Read Yes Group | YesMed, YesTherapy, YesPodiatry Reviews

About Yes Group | YesMed, YesTherapy, YesPodiatry:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

The past 6-7 orders I have made there has been problems receiving the items. Many times the items are out of stock, but the website is not updated. I get a notification that I will receive the item in X weeks, but several times there is even a delay in this. I am tired of calling to see if something is in stock before placing an order, which will most likely be delaying anyway. (This was happening well before COVID-19). I have found another supplier, and will no longer be using ASTIR. I have given you feedback with each order, with chances to fix this issue, with no avail.
Helpful Report
Posted 6 years ago
Thanks you very much for your feedback, I will email you with a resolution for this. Thank you for your support doing these unprecedented times.
Posted 6 years ago
Great products and always great service.
Helpful Report
Posted 6 years ago
Many thank for your positive review we appreciate your feedback :)
Posted 6 years ago
Excellent and prompt customer service. The team was very helpful and quick to address customer concerns. I would certainly order from Astir Australia again.
Helpful Report
Posted 6 years ago
Many thanks for your positive review Claire, it was a pleasure dealing with you. Stay safe :)
Posted 6 years ago
Girls are helpful
Helpful Report
Posted 6 years ago
Many thank for your positive review we appreciate your feedback :)
Posted 6 years ago
Always looking after us :)
Helpful Report
Posted 6 years ago
Many thank for your positive review we appreciate your feedback :)
Posted 6 years ago
outstanding service :)
Helpful Report
Posted 6 years ago
Many thank for your positive review we appreciate your feedback :)
Posted 6 years ago
On time delivery. Thanks for the jelly beans 😊
Helpful Report
Posted 6 years ago
Many thank for your positive review we appreciate your feedback :)
Posted 6 years ago
as always cheery and very helpful
Helpful Report
Posted 6 years ago
Excellent and quick service!
Helpful Report
Posted 6 years ago
Very prompt delivery
Helpful Report
Posted 6 years ago
Great service.
Helpful Report
Posted 6 years ago
Don't change a thing
Helpful Report
Posted 6 years ago
I am sorry for the poor rating but it is frustrating when your website shows things are in stock when you haven't had stock for a while and you don't know when you are expecting more. Please it would be great if your system could keep up to date with your stock levels.
Helpful Report
Posted 6 years ago
Thank you very much for your response. We have had this updated, so all products are showing either in stock or out of stock. When you are placing your order, you will be able to see what is available to order.
Posted 6 years ago
Nice customer service
Helpful Report
Posted 6 years ago
Willingness to help
Helpful Report
Posted 6 years ago
Quick service and quality good value products
Helpful Report
Posted 6 years ago
Hi, I was disappointed to see both the face paper for chiropractic table and the 2 rolls of paper towel arrive packed in boxes with no plastic protective covering. Although both not a sterile product, it would be both comforting to the receiver and a good PR exercise (in these times) to have these products wrapped appropriately. Thank you
Helpful Report
Posted 6 years ago
After I asked for your mistake to be rectified ASAP and was told it would take 5 days it took 6 and it cost me a consult and a sale. :(
Helpful Report
Posted 6 years ago
Unfortunately my parcel with some much needed supplies was sent to an old address on your database despite putting the correct address in when I ordered on line. The parcel finally arrived after 10 days from initial order but it took quite a few phone calls & follow up.
Helpful Report
Posted 6 years ago
Just waiting on an item on back order
Helpful Report
Posted 6 years ago
Yes Group | YesMed, YesTherapy, YesPodiatry is rated 4.7 based on 2,307 reviews