YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.72

4.7 Rating 2,264 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,264 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

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“Excellent services”

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Posted 5 years ago

Many thanks for your Positive Review, we appreciate your business :)

Posted 5 years ago

“Very quick and efficient service”

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Posted 5 years ago

Many thanks for your Positive Review, we appreciate your business :)

Posted 5 years ago

“They are helpful in finding products and polite”

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Posted 5 years ago

Many thanks for your Positive Review, we appreciate your business :)

Posted 5 years ago

“always great!”

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Posted 5 years ago

Many thanks, we appreciate your Feedback :)

Posted 5 years ago

“Seem less & polite”

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Posted 5 years ago

“Thank you Astir for sorting out the problem with my order and for your genuine apologies in rectifying the situation. Your Skin And Beauty.”

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Posted 5 years ago

Thank you very much for your feedback, very sorry for the hassle you have had with this product and service. We have taken measures to ensure this will not happen again and have sent you email, if you have any questions please reach out to us. Cheers Caleb

Posted 5 years ago

“Orders do not arrive same or next day. Say you will be added to loyalty program and are not. Don't always honour advertised price.”

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Posted 5 years ago

Thank you very much for your review and comments always very valued, will be sending you a email shortly about this. Cheers Caleb

Posted 5 years ago

“Great to deal with and very quick delivery.”

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Posted 5 years ago

Many thanks, we appreciate your Feedback :)

Posted 5 years ago

“I have been awaiting delivery of items since January 28th. I have called in excess of 6 times for an ETA. Every time I call, I am given a different answer. I would up ordering this product from a superior supplier.”

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Posted 5 years ago

Thank you for your recent review, we will be in touch via email with a solution:)

Posted 5 years ago

“Always very fast in delivery. If there are any issues I get contacted immediately”

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Posted 5 years ago

Thank you for your kind feedback, we appreciate your business :)

Posted 5 years ago

“Would have got a very good but didn't get any jelly beans! Very happy with the service - thank you”

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Posted 5 years ago

Apologies for this! We will make sure a box full is dispatched to you today!

Posted 5 years ago

“Thanks for your accuracy and promptness Team Astir”

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Posted 5 years ago

Our Pleasure Helen, thank you for the feedback :)

Posted 5 years ago

“very happy!”

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Posted 5 years ago

Excellent, we appreciate your business :)

Posted 5 years ago

“Was told item would be in stock within 2 days when placed the order. Based on this information I placed and paid for the order. More than a week later and item still hasn't been posted. Not happy, as this would have changed my decision to place this order”

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Posted 5 years ago

Hello Aspire Physio, thanks for your feedback, this is something that never happens and we are very sorry about it will be sending you an email soon with our resolution and what we have done as a team to fix. Cheers, thanks again for your business

Posted 5 years ago

“good company with good products. Only suggestion for improvement: Inform customers if a product is not available after it has been ordered. I waited for a shipment for several days, and found out, after calling the company, that there was a delay with the order. Otherwise a fine and quick service, highly recommend.”

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Posted 5 years ago

Thank you for your feedback Peter, we definitely do let all our customers know when something is out of stock. Not sure how this one got missed :) Our apologies!

Posted 5 years ago

“Great selection of products and prompt service.”

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Posted 5 years ago

Excellent, thank you for your positive review :)

Posted 5 years ago

“Excellent returns service , rapid deliveries”

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Posted 5 years ago

Many thanks for your positive review!

Posted 5 years ago

“Always helpful Always professional Thank you very much”

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Posted 5 years ago

Many thanks for your positive review!

Posted 5 years ago

“products great - the rep that came out to visit was very informative - yet placing an order on the phone with staff was difficult. There also was no confirmation of pricing etc before order was sent”

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Posted 5 years ago

Thank you for your review, we will be in touch via email.

Posted 5 years ago

“Always quick and great service”

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Posted 5 years ago

Thank you for your feedback!

Posted 5 years ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,264 reviews