YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.72

4.7 Rating 2,237 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,237 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

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“Timely and well priced.”

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Posted 5 years ago

Excellent, thank you for your feedback :)

Posted 5 years ago

“Friendly & efficient :-)”

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Posted 5 years ago

Thanks Richard, always a pleasure doing business :)

Posted 5 years ago

“Fast delivery and great service”

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Posted 5 years ago

Excellent, thank you for your positive review :)

Posted 5 years ago

“Good price.”

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Posted 5 years ago

Thank you for your positive review!

Posted 5 years ago

“My order was processed and arrived quickly.”

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Posted 5 years ago

Excellent, thank you for your positive review!

Posted 5 years ago

“Great online customer service and quick delivery.”

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Posted 5 years ago

Fantastic to hear, thank you for your positive review!

Posted 5 years ago

“Products easy to find and quick delivery!!”

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Posted 5 years ago

Excellent, we're glad to hear, and thank you for your positive review :)

Posted 5 years ago

“We have found Astrir's service to be very good.”

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Posted 5 years ago

Many thanks for your positive review

Posted 5 years ago

“Great customer service and follow up”

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Posted 5 years ago

Many thanks for your positive review Sonia, we appreciate your business.

Posted 5 years ago

“Wonderful staff. Excellent web”

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Posted 5 years ago

Many thanks for your positive review Percy, we appreciate your business.

Posted 5 years ago

“one big bit of order forgotten equipment didn't fit unit in same order staff been accommodating”

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Posted 5 years ago

thank you for your review Rhona, we do apologise for these mistakes with your order. we have been in touch directly and i believe all has been resolved :)

Posted 5 years ago

“great after sales service when we had a slight problem”

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Posted 5 years ago

excellent, we pride ourselves on customer service, so this is great to hear :)

Posted 5 years ago

“Easy to use website. Products delivered quickly and in good order with order filled as requested.”

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Posted 5 years ago

Thank you, we appreciate your positive feedback,

Posted 5 years ago

“It's nice that the people often remember me from previous contacts .... very human experience”

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Posted 5 years ago

Many Thanks Robert, always a pleasure speaking with you!

Posted 5 years ago

“prompt delivery”

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Posted 5 years ago

Thanks Shelley, we appreciate your business :)

Posted 5 years ago

“Great service, prompt delivery and helpful staff”

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Posted 5 years ago

Many thanks, we appreciate your positive feedback :)

Posted 5 years ago

“Was delayed and told it would be a certain date - did not come on time so had to order another order to get an alternate version for my client in time - had shipping fee twice but two orders came on same day”

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Posted 5 years ago

Thank you for your feedback, as a customer service focused company, we are very sorry to hear this has happened, our aim is to ensure each customer is notified immediately about back orders or delays. we have sent an email direct to you, with a solution to the problem.

Posted 5 years ago

“Easy to order and quick delivery.”

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Posted 5 years ago

Awesome, we appreciate your positive feedback.

Posted 5 years ago

“Excellent Service”

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Posted 5 years ago

Excellent, thank you for your positive review!

Posted 5 years ago

“Excellent service and prompt delivery”

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Posted 5 years ago

Excellent, thank you for your positive review!

Posted 5 years ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,237 reviews