YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.72

4.7 Rating 2,235 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,235 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

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“Always a pleasure contacting the team and getting information in a timely manner”

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Posted 2 years ago

“Was very helpful and was quick with the order and assistance”

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Posted 2 years ago

Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the service we provided We look forward to working with you again in the near future!

Posted 2 years ago

“The person taking the order was very helpful and the transaction was hassle- free. Thanks. Happy New Year!”

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Posted 2 years ago

Thanks so much for your awesome review! Here at Yes Medical, we work hard to create a simple ordering system, as well as having an open Customer Happiness Team to help along the way. It’s amazing to hear that your order came quickly. We think you'll love it! We hope to work with you again in the near future.

Posted 2 years ago

“Good service”

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Posted 2 years ago

Thank you so much for taking the time to leave us such a lovely review! We are so happy to hear your experience with us has been so positive! It's always a pleasure working with you! We hope to work with you again in future!

Posted 2 years ago

“Customer service was excellent. However I only had to call due to issues ordering online such as your 60ml luer lock syringes being labeled as catheter tip and several other website glitches. After 4 attempts I finally called and placed the order successfully.”

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Posted 2 years ago

Good Morning Erin, Thank you for your kind words! We apologise for the issues you have experienced with the website. We are in the process of currently doing major updated to ensure this does not happen again. We look forward to working with you in the future :)

Posted 2 years ago

“My order wasn’t processed back when I ordered it 3 weeks ago so I still haven’t received my package.”

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Posted 2 years ago

Thank you for your feedback, Sandra! This is being investigated to ensure it doesn't happen again. We sincerely apologise for the inconvenience caused!

Posted 2 years ago

“Helpful, obliging and efficient staff. Great variety”

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Posted 2 years ago

Thank you so much for taking the time to leave us such a lovely review! We are so happy to hear your experience with us has been so positive, and that we were able to provide efficient service! We hope to work with you again in future 😊

Posted 2 years ago

“Friendly and supportive”

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Posted 2 years ago

Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!

Posted 2 years ago

“Very friendly and efficient”

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Posted 2 years ago

Thank you for taking the time out to leave us with an awesome 5 star review! We are pleased to hear that you had a great experience with us. Here at Yes Medical, we strive to provide the best customer service possible, so it was amazing to hear we've been able to consistently provide a positive experience for you. We definitely try to do this with each and every order! It was great working with you and we look forward to your next order!

Posted 2 years ago

“Prompt friendly efficient”

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Posted 2 years ago

Thanks for your amazing review! We are so excited to hear that your experience with us has been so positive. We pride ourselves on quality service and fast turn-around times, and it's always to rewarding to hear we've delivered on this. We look forward to the opportunity to continue our service with you again soon!

Posted 2 years ago

“Efficient, helpful and friendly”

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Posted 2 years ago

Thank you for your lovely review! We pride ourselves on our efficient customer service as well as fast production and delivery, and we are so happy this was the case with your recent experience! We look forward to working with you again soon!

Posted 2 years ago

“Excellent advice and assistance”

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Posted 2 years ago

Thank you so much for taking the time to leave us such a lovely review! We are so happy to hear your experience with us has been so positive, and that we were able to provide you the service you deserve! We hope to work with you again in future 😊

Posted 2 years ago

“Good quick service”

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Posted 2 years ago

Thanks for your amazing review! We are so excited to hear that your experience with us has been so positive. We pride ourselves on quality products and fast turn-around times, and it's always to rewarding to hear we've delivered on this. We look forward to the opportunity to continue our great service with you again soon!

Posted 2 years ago

“Great with Briony👍👍👍👍👍👍”

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Posted 2 years ago

Thank you so much for your 5 stars! We love working with you Myron and offering you our 5-star service. Looking forward to speaking again soon! Have a wonderful day and Merry Christmas!

Posted 2 years ago

“Great customer service”

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Posted 2 years ago

“My Oder was place with no problems”

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Posted 2 years ago

“excellent service and very helpful”

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Posted 2 years ago

Thank you for your wonderful review, We would very much appreciate you placing your feedback on our Google reviews page as well ? Please follow the link: - https://g.page/r/CYpidURFgTQfEAg/review Thank you again, and we greatly appreciate working with you and your Team!

Posted 2 years ago

“Quick, clear, friendly”

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Posted 2 years ago

Hello Charles, Thank you for your kind words and 5 stars! Here at Yes Medical, we pride ourselves on providing friendly and efficient service to all customers. We look forward to working with you in the future :)

Posted 2 years ago

“very good experience friendly and helpful”

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Posted 2 years ago

Thank you for your 5-stars and kind words! We are very glad to hear you were impressed with our service and received the assistance you needed. Here at Astir Autsralia, we pride ourselves on providing quick, easy and efficient service. We look forward to working with you again in the near future.

Posted 2 years ago

“Very friendly efficient service”

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Posted 2 years ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,235 reviews