YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.71

4.7 Rating 2,188 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

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“She was lovely and helpful an easy purchase”

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Posted 2 years ago

Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!

Posted 2 years ago

“Quick efficient service with lovely phone manner Thank you”

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Posted 2 years ago

Thank you for your outstanding review! I am so glad to hear that you enjoyed your experience working with us and that you found our team to be helpful with your every need. Here at Astir, we strive to deliver top quality products to all our customers in order to generate a memorable and unforgettable experience to make your ordering simple and easy! We look forward to working with you again soon :)

Posted 2 years ago

“Very happy to find what I was seeking available in Sydney I spent many hours over two days trying to source the product in Melbourne with no success. Thanks to your Company I will soon be walking around once more, I sure know where to go in the future, thanks to all concerned, also it was dispatched so promptly well done much appreciated.”

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Posted 2 years ago

Thank you for taking the time to leave such a lovely review! Here at Astir, we pride ourselves in providing the very best customer service. That's why we call ourselves the Customer Happiness Team, because we value creating a stress-free experience for our awesome customers. It's fantastic to hear that you've received the level of service we're always striving for 🙂 We look forward to working with you again!

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We look forward to working with you again in the near future!

Posted 2 years ago

“Email link asked for information we weren't provided with”

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Posted 2 years ago

Thank you for your review, we appreciate your feedback very much! One of our team will be in touch shortly to ensure we can get this issue resolved right away. We appreciate your patience!

Posted 2 years ago

“Very helpful”

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Posted 2 years ago

Thank you for your wonderful review! We are always happy to assist in any way that we can. Please do let us know if there is anything else that we can do for you and we look forward to working with you again. I hope you have a great afternoon and rest of your week!

Posted 2 years ago

“prompt intelligent service with good communication skill”

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Posted 2 years ago

Thanks for your amazing review! We are so excited to hear that your experience with us has been so positive. We price ourselves on quality products and excellent service, and it's always to rewarding to hear we've delivered on this. We look forward to the opportunity to continue our service with you again soon!

Posted 2 years ago

“I spoke to the lady on the phone, she was lovely and friendly. I told her what I needed and paid for it. The guys from the Warehouse got my order for me. All done. It was a great experience. I would definitely go back again.”

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Posted 2 years ago

Thank you for your lovely review! We pride ourselves on our efficient customer service as well as fast production and delivery, and we are so happy this was the case with your recent experience! We look forward to working with you again soon!

Posted 2 years ago

“Amazing! Absolutely love their service and would only ever order my supplies from these guys!”

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Posted 2 years ago

“Very quick response to the answering of the phone and professional help with the product required.”

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Posted 2 years ago

Thank you for taking the time to leave us with a 4 star review! We are so pleased to hear that you have found our whole process satisfactory. We are always aiming to provide the best quality products in the fastest time possible! If there was anything else that we could have done to meet the 5 star experience, please let us know. As we are always looking for improvements! We look forward to working with you again and providing the full 5 star experience!

Posted 2 years ago

“Thank you for your prompt and friendly service.”

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Posted 2 years ago

Thank you so much for taking the time to leave us such a lovely review! We are so happy to hear your experience with us has been so positive, and that we were able to produce your order in our lightning fast speeds! We hope to work with you again in future :)

Posted 2 years ago

“very helpful and prompt help”

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Posted 2 years ago

Thank you so much for your five stars! Was our absolute pleasure to help you out and provide you with our renown service! We really look forward to working closer together 😊 Have the best weekend!

Posted 2 years ago

“Thanks for asking. Your service is usually prompt and spot on for goods odered.”

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Posted 2 years ago

Thank you for taking the time to leave us with a 4 star review! We are so pleased to hear that you have found our whole process fast. We are always aiming to provide the best quality products in the fastest time possible! If there was anything else that we could have done to meet the 5 star experience, please let us know. As we are always looking for improvements! We look forward to working with you again and providing the full 5 star experience!

Posted 2 years ago

“Rhiannon is very helpful and pleasant to deal with. Thank you Rhiannon!”

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Posted 2 years ago

Thank you so much for your kind words! It's great to hear you had a smooth ordering process and found our customer service helpful! We hope we continue to exceed your expectations and make ordering for yourself easier! Looking forward to working with you next time.

Posted 2 years ago

“Checking item price and placing order on phone was a breeze. Call was picked up quickly and enquiry answered without having to go through listening to all the options of pressing one, two or three !”

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Posted 2 years ago

Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the product and service we provided We look forward to working with you again in the near future!

Posted 2 years ago

“I received a quick response to my phone call and an excellent service placing my order. Prices were good value too. Thank you!”

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Posted 2 years ago

Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We look forward to working with you again in the near future!

Posted 2 years ago

“Efficient and helpful”

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Posted 2 years ago

Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We look forward to working with you again in the near future!

Posted 2 years ago

“friendly and knew what I was after”

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Posted 2 years ago

Thank you for your five stars! We wish we could give you five stars back for being a legendary customer! We are so excited to hear that your experience with us has been so positive. We pride ourselves on quality products and fast turn-around times, and it's always to rewarding to hear we've delivered on this. Thank you again, look forward to speaking again soon!

Posted 2 years ago

“Always polite and know their products”

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Posted 2 years ago

“She was responsive and provided prompt information to help me with my order.”

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Posted 2 years ago

Thank you for your 5-star review and kind words! Here at Astir we pride ourselves on providing 5-star service. We are always here to help in any way. We look forward to working with you in the future :)

Posted 2 years ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,188 reviews