YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.71

4.7 Rating 2,188 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“She was very efficient and helpful. Great service!”

Helpful Report

Posted 2 years ago

Thank you for your wonderful review! This kind of experience is what we try to provide every single time you place an order and we are always happy to assist in any way that we can. Please do let us know if there is anything else that we can do for you and we look forward to working with you again. I hope you have a great afternoon and rest of your week!

Posted 2 years ago

“thanks Madelyn”

Helpful Report

Posted 2 years ago

Thank you for your 5 Star review and Kind words. We pride ourselves on providing the best customer service on the market. We look forward to working with you in the future :)

Posted 2 years ago

“I DIDN'T EVEN HEAR THE TELEPHONE RING. VERY PLEASANT. PROFESSIONAL, TIMELY. WHAT ELSE COULD I POSSIBLY ASK FOR??”

Helpful Report

Posted 2 years ago

THANK YOU FOR YOUR REVIEW, GRANT! 😁 It's always a pleasure assisting you, your dad jokes are pretty good, and beware - you'll never catch us out on our call answering time. Keep trying! Have the best weekend and we'll speak to you again soon

Posted 2 years ago

“good service”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us with a 4 star review! We are so pleased to hear that you have found our whole process satisfactory. We are always aiming to provide the best quality products in the fastest time possible! If there was anything else that we could have done to meet the 5 star experience, please let us know. As we are always looking for improvements! We look forward to working with you again and providing the full 5 star experience!

Posted 2 years ago

“very helpful and accomodating.”

Helpful Report

Posted 2 years ago

“Very helpful customer service on the phone”

Helpful Report

Posted 2 years ago

Thanks so much for your awesome review! Here at Astir, we work hard to create a simple ordering system, as well as having an open Customer Happiness Team to help over the phone or email. We hope to work with you again in the near future.

Posted 2 years ago

“Very helpful and polite.”

Helpful Report

Posted 2 years ago

Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!

Posted 2 years ago

“Very helpful.”

Helpful Report

Posted 2 years ago

Thank you so much for your kind words! It's great to hear you had a smoother ordering process and found our customer service helpful! We hope we continue to exceed your expectations and make ordering for yourself easier! Looking forward to working with you next time.

Posted 2 years ago

“very pleasant”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us with a 4 star review! We are so pleased to hear that you have found our process satifactory. We are always aiming to provide the best quality products in the fastest time possible! If there was anything else that we could have done to meet the 5 star experience, please let us know. As we are always looking for improvements! We look forward to working with you again and providing the full 5 star experience!

Posted 2 years ago

“Quick, efficient, friendly”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us such an awesome review! We are more than thrilled to hear you found us quick, efficient, and friendly. We aim to provide great service and products in the fastest time possible! We are so happy we could help out and we look forward to your future orders.

Posted 2 years ago

“Good suggestion regarding an alteration in my order”

Helpful Report

Posted 2 years ago

Thank you for the 5 star review! I'm glad to hear you enjoyed your order experience, thank you for passing along the feedback in regards to the alteration in the order! We love receiving feedback so we can ensure to grow as a company and better our customer's experience. Can't wait to work with you again soon!

Posted 2 years ago

“Incredible experience. I highly recommend Yes Medical, their customer service is seamless, delivery fast, and products high quality. I have been using them for a long time and have never been disappointed. Thank you! By far the best on the market.”

Helpful Report

Posted 2 years ago

Thank you for your 5-star review and kind words! Here at Yes medical, we strive to offer the best customer service and seamless ordering processes. We look forward to working with you in the future and continuing to offer amazing service that we are known for :)

Posted 2 years ago

“Computer confusion saved by your sweet and sensible lady.”

Helpful Report

Posted 2 years ago

Thank you for your great feedback! We are very glad to have been able to provide you with great customer service! We sincerely hope that we continue to exceed your expectations with each and every order! Looking forward to working with you again!

Posted 2 years ago

“VERY FRIENDLY AND EFFICIENT. cUSTOMER SERVICE EXCELLENT”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us with a 4 star review! We are so pleased to hear that you have found our whole process fast. We are always aiming to provide the best quality products in the fastest time possible If there was anything else that we could have done to meet the 5 star experience, please let us know. As we are always looking for improvements! We look forward to working with you again and providing the full 5 star experience!

Posted 2 years ago

“Yeah very good thanks”

Helpful Report

Posted 2 years ago

Thank you so much for your kind words! We're very pleased you had a great experience throughout every step of your order! We pride ourselves on our professional yet friendly customer service, our lightning fast production times and competitive pricing. Have a lovely weekend!

Posted 2 years ago

“Great Customer Service - Very Helpful and a smile in their voice”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us such an awesome review! We are more than thrilled to hear you enjoyed the happy customer service experience. We aim to provide great service and products in the fastest time possible! We really look forward to working with you again soon!

Posted 2 years ago

“Briony provided prompt and professional service.”

Helpful Report

Posted 2 years ago

Thank you for your lovely review! Here at Yes Medical, we work hard to ensure that our entire ordering process is easy for our awesome customers. We also strive to provide the best customer service possible, while also having a fast turnaround time ensure you have all you product needs to hand. Looking forward to working with you next time. Thanks again,

Posted 2 years ago

“Lady on the phone was pleasant and helpful”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us with a 4 star review! We are so pleased to hear that you have found our service satisfactory. We are always aiming to provide the best quality products with the best service possible! If there was anything else that we could have done to meet the 5 star experience, please let us know. As we are always looking for improvements! We look forward to working with you again and providing the full 5 star experience!

Posted 2 years ago

“quick and cruisy process, thankyou”

Helpful Report

Posted 2 years ago

“delightful salesperson”

Helpful Report

Posted 2 years ago

Thank you for your wonderful review, Alf! This kind of experience is what we try to provide every single time you place an order and we are always happy to assist in any way that we can. Please do let us know if there is anything else that we can do for you and we look forward to working with you again. I hope you have a great afternoon and rest of your week, Alf!

Posted 2 years ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,188 reviews