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YES Group | Yes Medical, Astir, Footmedics Reviews

4.7 Rating 2,188 Reviews
94 %
of reviewers recommend YES Group | Yes Medical, Astir, Footmedics
Company Reviews Product Reviews
144
 Metrics Info
4.7
Based on 2,188 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read YES Group | Yes Medical, Astir, Footmedics Reviews

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Physio B
Verified Buyer
“Issue I had was fixed promptly”
Helpful Report
Posted 2 years ago
Thank you so much for your kind words! It's great to hear you had a smoother ordering process and found our customer service helpful! We hope we continue to exceed your expectations and make ordering for yourself easier! Looking forward to working with you next time.
Posted 2 years ago
Sally H
Verified Buyer
“Thank you for your assistance after the web froze. It was most stressful, but the lady on the phone was lovely and took my order by phone. Thank you Sally Hayden.”
Helpful Report
Posted 2 years ago
Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!
Posted 2 years ago
EMU P
Verified Buyer
“Very helpful staff who were able to assist with my order. Very pleased as always.”
Helpful Report
Posted 2 years ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the experience we provided We look forward to working with you again in the near future!
Posted 2 years ago
Dr Gabriel J
Verified Buyer
“Very helpful”
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave such a lovely review! Here at YES, we pride ourselves in providing the very best customer service. That's why we call ourselves the Customer Happiness Team, because we value creating a stress-free experience for our awesome customers. We look forward to working with you again!
Posted 2 years ago
Advance P
Verified Buyer
“Madelyn was very helpful and promptly assisted me. Thank you!”
Helpful Report
Posted 2 years ago
Thanks for your amazing review! We are so excited to hear that your experience with us has been positive. We pride ourselves on quality products and fast turn-around times, and it's always to rewarding to hear we've delivered on this. We look forward to the opportunity to continue our service with you again soon!
Posted 2 years ago
Norma M
Verified Buyer
“Good service”
Helpful Report
Posted 2 years ago
Thanks for your amazing review! We are so excited to hear that your experience with us has been positive. We pride ourselves on quality products and fast turn-around times, and it's always to rewarding to hear we've delivered on this. We look forward to the opportunity to continue our service with you again soon!
Posted 2 years ago
Magda C
Verified Buyer
“Very good experience!”
Helpful Report
Posted 2 years ago
Thank you for your five stars! We wish we could give you five stars back for being a legendary customer! We value our lightning-fast turnaround time here at Astir, so it's really lovely to hear this feedback from you. We really appreciate it. Thank you again, look forward to speaking again soon!
Posted 2 years ago
Advance F
Verified Buyer
“Always willing to help, very happy experience”
Helpful Report
Posted 2 years ago
Thank you for your five stars! We wish we could give you five stars back for being a legendary customer! We value our lightning-fast turnaround time here at Footmedics, so it's really lovely to hear this feedback from you. We really appreciate it. Thank you again, look forward to speaking again soon!
Posted 2 years ago
Dermo C
Verified Buyer
“very helpful”
Helpful Report
Posted 2 years ago
Thank you for your five stars! We wish we could give you five stars back for being a legendary customer! We value our lightning-fast turnaround time here at Astir, so it's really lovely to hear this feedback from you. We really appreciate it. Thank you again, look forward to speaking again soon!
Posted 2 years ago
Symmetry P
Verified Buyer
“Thank you Astir - your staff is always extremely helpful and professional. Our orders are always dispatched without delay and delivered within an excellent timeframe.”
Helpful Report
Posted 2 years ago
Thank you for your five stars! We wish we could give you five stars back for being a legendary customer! We value our lightning-fast turnaround time here at Astir, so it's really lovely to hear this feedback from you. We really appreciate it. Thank you again, look forward to speaking again soon!
Posted 2 years ago
Complete C
Verified Buyer
“very informative and helpful staff”
Helpful Report
Posted 2 years ago
Thanks for your amazing review! We are so excited to hear that your experience with us has been so positive. We pride ourselves on quality products and fast turn-around times, and it's always rewarding to hear we've delivered on this. We look forward to the opportunity to continue our service with you again soon!
Posted 2 years ago
Christine &
Verified Buyer
“I appreciated the friendly unhurried but professional service I received when making my order. I was not sure about one or two articles and Briony helped me with this. I have always like dealing with this company and will continue to do so.”
Helpful Report
Posted 2 years ago
Thank you so much for your kind words! It's great to hear you had a smooth ordering process and found our customer service helpful! We hope we continue to exceed your expectations and make ordering for yourself easier! Looking forward to working with you next time.
Posted 2 years ago
Jannali P
Verified Buyer
“madeline was extremely helpful and was able to fix the order”
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave such a lovely review! Here at Astir, we pride ourselves in providing the very best customer service. That's why we call ourselves the Customer Happiness Team, because we value creating a stress-free experience for our awesome customers. We look forward to working with you again!
Posted 2 years ago
WorkStrong H
Verified Buyer
“sorted out problem immediately, but there was a problem. Item returned to sender for no reason”
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave such a lovely review! Here at Astir, we pride ourselves in providing the very best customer service. That's why we call ourselves the Customer Happiness Team, because we value creating a stress-free experience for our awesome customers. We look forward to working with you again!
Posted 2 years ago
Inner W
Verified Buyer
“Super quick, Beatrice was very efficient”
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave such a lovely review! Here at Astir, we pride ourselves in providing the very best customer service. That's why we call ourselves the Customer Happiness Team, because we value creating a stress-free experience for our awesome customers. We look forward to working with you again!
Posted 2 years ago
Camperdown P
Verified Buyer
“My request was actioned very quickly, with no hassle at all!”
Helpful Report
Posted 2 years ago
Thank you for your outstanding review! I am so glad to hear that you enjoyed your experience working with us and that you found our team to be helpful with your every need. Here at Astir, we strive to deliver top quality products to all our customers in order to generate a memorable and unforgettable experience to make your ordering simple and easy! We look forward to working with you again soon :)
Posted 2 years ago
Toorak P
Verified Buyer
“great service”
Helpful Report
Posted 2 years ago
Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!
Posted 2 years ago
Gerard A
Verified Buyer
“Very pleasant, understanding and easy to deal with. Thank you”
Helpful Report
Posted 2 years ago
Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!
Posted 2 years ago
Robert O
Verified Buyer
“Very good”
Helpful Report
Posted 2 years ago
Thank you for your five stars! We wish we could give you five stars back for being a legendary customer! Thank you again, look forward to speaking again soon!
Posted 2 years ago
Shorrocks H
Verified Buyer
“Service always good with prompt delivery”
Helpful Report
Posted 2 years ago
Thank you for your lovely review! We pride ourselves on our efficient customer service as well as fast production and delivery, and we are so happy this was the case with your recent experience! We look forward to working with you again soon!
Posted 2 years ago
YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,188 reviews
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