YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.71

4.7 Rating 2,188 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“She was amazing, so helpful, so kind. Sarah”

Helpful Report

Posted 2 years ago

Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!

Posted 2 years ago

“Very knowledgeable and ready to help”

Helpful Report

Posted 2 years ago

Thank you for your outstanding review! I am so glad to hear that you enjoyed your experience working with us and that you found our team to be helpful with your every need. We look forward to working with you again soon :)

Posted 2 years ago

“thanks!!!!!!!!!!”

Helpful Report

Posted 2 years ago

Thank you for your 5 star! Another happy customer :)

Posted 2 years ago

“Always v helpful”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us such an awesome review! We are so happy to hear you are impressed and your most recent experience was such a positive one! We hope to continue to work with you in future

Posted 2 years ago

“Prompt, very helpfull”

Helpful Report

Posted 2 years ago

Thanks for taking the time to leave us such a great review! You were a pleasure to work with as well, and we look forward hearing from you again soon

Posted 2 years ago

“good telephone service but login proving very difficult & not ge tting link to change password”

Helpful Report

Posted 2 years ago

Thank you for your feedback and for the 4 stars! We are glad to hear that you loved the quality of our telephone service! Regarding the login proving to be difficult, we do apologize for the inconvenience! We can certainly will review with e-commerce the current process and will take your feedback to the team! We look forward to working with you in the future and hope to show you a full 5-star experience in your next order!

Posted 2 years ago

“Very good customer service by Debbie.”

Helpful Report

Posted 2 years ago

Thanks for the awesome 5-star review, we really appreciate it! We are so glad you had a great experience with our amazing customer service team, you were an absolute pleasure to work with! We hope to work with you again in the future!

Posted 2 years ago

“friendly and efficient staff”

Helpful Report

Posted 2 years ago

Thanks for the awesome 5-star review! It's so great to hear that we were able to provide such great and professional service for you, and we're very excited to work with you again in future!

Posted 2 years ago

“Rhiannon Is great with helping with my order and asking the manufacturer questions on the product. She got back to me promptly with replies.”

Helpful Report

Posted 2 years ago

Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the product and service we provided We look forward to working with you again in the near future!

Posted 2 years ago

“I spoke with both Beatrice and Rhiannon who were both extremely friendly and helpful. A credit to your company.”

Helpful Report

Posted 2 years ago

Thanks for your lovely review! We are so thrilled to hear we were able to make your experience something to remember :) We pride ourselves with exceptional service and we’re glad to have proven this with your order. Thanks again for choosing Yes Medical, we look forward to working with you again soon!

Posted 2 years ago

“Good service.”

Helpful Report

Posted 2 years ago

Thank you for your review with the awesome 5 Stars! We always appreciate it when our customers take the time to leave us feedback on their ordering experience and it is amazing to see such a positive review regarding your order.

Posted 2 years ago

“Great vibes and very professional. Pleasure to deal with”

Helpful Report

Posted 2 years ago

I'm so happy to hear that we've got the great vibes 🕺🕺 Here at Astir, we value open and accessible customer service. So it's good to know that you found working with us a positive experience! We look forward to working with you in the near future!

Posted 2 years ago

“Let you know when product arrives!”

Helpful Report

Posted 2 years ago

Thank you for taking the time out to leave such as awesome 5 star review! We are so thrilled to hear that you have found our service 5-star worthy - it was a pleasure to serve you! It was great working with you and we cannot wait for your next order.

Posted 2 years ago

“wonderful”

Helpful Report

Posted 2 years ago

Thank you so much for the review! We're always striving to make the entire ordering experience a wonderful one! It's fantastic to hear we were able to score top marks on all points for this order for you! We look forward to continuing to work with you well into the future!

Posted 2 years ago

Thank you for your wonderful review, We would very much appreciate you placing your feedback on our Google reviews page as well! Please follow the link: - https://g.page/r/CYpidURFgTQfEAg/review Thank you again, and we greatly appreciate working with you and your Team!

Posted 2 years ago

“Friendly, helpful & processed my order very quickly. Thank you.”

Helpful Report

Posted 2 years ago

Thank you for leaving such an amazing review! We are so glad to hear that you are pleased with our friendly and speedy service! Here at Astir, we strive to be as efficient and helpful as possible, all whilst offering outstanding products to our customers! We hope you enjoy your new products and look forward to working with you again in the future.

Posted 2 years ago

“Ordered 2 bard flip flow valves and on reading order realised that she had ordered just two bard flip flow valves instead of 2 boxes. Pleas amend my order and fix up the freight charges. Sue Main.”

Helpful Report

Posted 2 years ago

Thank you so much for your feedback Sue! I appreciate your time on the phone earlier, and we are so glad we could get it sorted for you! I have made sure the system is updated to prevent this from happening again, so the team here knows 20 = 1 box. We are so sorry for the inconvenience but truly appreciated your understanding for the swift resolution. We really look forward to working together real soon to help you out with your other supplies with our usual 5-star service!

Posted 2 years ago

“Very pleasant experience ordering, the girl on the phone was lovely and very polite order placed with minimum of fuss!!”

Helpful Report

Posted 2 years ago

Thank you for your review! We really appreciate hearing from you. It's so great to hear that we were able to provide you with our 5-star ordering experience without fuss! Here at Astir, we work hard to provide the best quality products, with a fast turnaround time. Thanks again, we hope to work with you again soon!

Posted 2 years ago

“Helpful polite and prompt”

Helpful Report

Posted 2 years ago

“got a solution rigth away”

Helpful Report

Posted 2 years ago

Thank you for your great review! We love to hear that you are impressed with our professionalism and knowledgable team! Looking forward to working with you again and giving you our usual 5 star experience!

Posted 2 years ago

“Thank you for your help!”

Helpful Report

Posted 2 years ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,188 reviews