YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.71

4.7 Rating 2,188 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

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“Very helpful and easy to deal with”

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Posted 2 years ago

Thank you so much for your kind words! It's great to hear you had a smooth ordering process and found our customer service helpful! We hope we continue to exceed your expectations and make ordering for yourself easier! Looking forward to working with you next time.

Posted 2 years ago

“Renata was awesome and very helpful on the phone. Easy transaction process.”

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Posted 2 years ago

Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the product and service we provided We look forward to working with you again in the near future!

Posted 2 years ago

““Pleasing” best describes my first experience with YES Medical. Briony was very helpful and the service that followed was first class”

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Posted 2 years ago

Thank you for taking the time to leave such a fantastic review, Allan! Here at YES, we pride ourselves in providing the very best customer service. That's why we call ourselves the Customer Happiness Team, because we value creating a stress-free experience for our awesome customers. We look forward to working with you again!

Posted 2 years ago

“Excellent and friendly service from Rhiannon”

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Posted 2 years ago

Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!

Posted 2 years ago

“Excellent phone service. Was able to order over the phone and know that my goods were going to be despatched that day.”

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Posted 2 years ago

Thank you for your lovely review! We pride ourselves on our efficient customer service as well as fast production and delivery, and we are so happy this was the case with your recent experience! We look forward to working with you again soon!

Posted 2 years ago

“very good thanks”

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Posted 2 years ago

Thanks for your amazing review! We are so excited to hear that your experience with us has been positive. We price ourselves on quality products and fast turn-around times, and it's always to rewarding to hear we've delivered on this. We look forward to the opportunity to continue our service with you again soon!

Posted 2 years ago

“Just arrived thank you”

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Posted 2 years ago

Thank you for your five stars! We wish we could give you five stars back for being a legendary customer! We value our lightning-fast turnaround time here, so it's really lovely to hear this feedback from you. We really appreciate it. Thank you again, look forward to speaking again soon!

Posted 2 years ago

“Renata was very prompt to respond and provide the information required.”

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Posted 2 years ago

“Easy to reorder - person was pleasant to deal with”

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Posted 2 years ago

Thanks so much for leaving us such a fantastic 5-star review! We're always aspiring to provide an outstanding level of customer service, combined with top-quality products produced at lighting-fast speeds! We look forward to working with you again in the near future!

Posted 2 years ago

“Great experience”

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Posted 2 years ago

“Handled by in a very professional manner,a credit to your company”

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Posted 2 years ago

“Rhiannon answered all my questions, excellent product knowledge, followed up with the supplier re an enquiry on timing for a newer product, got back to me within 15 minutes and sorted out the shipping and payment. Lovely phone manner, a credit to your company. Such a shame this level of service is becoming almost impossible to find. Well done Rhiannon, well done Yes Medical.”

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Posted 2 years ago

“Very helpful”

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Posted 2 years ago

Thanks for your amazing review! We're so happy to hear you had a great experience with Footmedics. We hope to work with you again soon

Posted 2 years ago

“Very helpful and friendly”

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Posted 2 years ago

Thanks for your amazing review! We're so happy to hear you had a great experience with Astir, and we hope to work with you again soon! Have a fabulous week!

Posted 2 years ago

“Very helpfull”

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Posted 2 years ago

Thanks for your amazing review! We're so happy to hear you had a great experience with Astir, and we hope to work with you again soon! Have a fabulous week!

Posted 2 years ago

“Great service and contact.”

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Posted 2 years ago

Thanks for your five stars! We wish we could give you five stars back for being an awesome customer! We value our lightning-fast turnaround time here at Astir, so it's really lovely to hear from you. We really appreciate it. Thank you again, look forward to speaking again soon!

Posted 2 years ago

“I have dealt with Julie trying to work out the origin of a mystery order and she was exceptional in helping me work out this order. She was always pleasant and helpful and patient with me which was greatly appreciated.”

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Posted 2 years ago

Thank you for your outstanding review! I am so glad to hear that you enjoyed your experience working with us and that you found our team to be helpful with your every need. Here at Astir, we strive to deliver top quality products to all our customers in order to generate a memorable and unforgettable experience to make your ordering simple and easy! We look forward to working with you again soon :)

Posted 2 years ago

Thank you for your wonderful review, We would very much appreciate you placing your review on Google reviews page as well please 😊 Please follow the link: - https://g.page/r/CYpidURFgTQfEAg/review Thank you again, and we greatly appreciate working with you and your Team!

Posted 2 years ago

“5 stars. Thank you Briony for your professional, helpful and friendly response.”

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Posted 2 years ago

Thanks so much for leaving us such a fantastic 5-star review! We're always aspiring to provide an outstanding level of customer service, combined with top-quality products produced at lighting-fast speeds We look forward to working with you again in the near future!

Posted 2 years ago

“Friendly and well spoken!”

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Posted 2 years ago

Thanks so much for leaving us such a fantastic 5-star review! We're always aspiring to provide an outstanding level of customer service, combined with top-quality products produced at lighting-fast speeds We look forward to working with you again in the near future!

Posted 2 years ago

“Helpful and informative”

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Posted 2 years ago

Thanks so much for leaving us such a fantastic 5-star review! We're always aspiring to provide an outstanding level of customer service, combined with top-quality products produced at lighting-fast speeds We look forward to working with you again in the near future!

Posted 2 years ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,188 reviews