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YES Group | Yes Medical, Astir, Footmedics Reviews

4.7 Rating 2,235 Reviews
94 %
of reviewers recommend YES Group | Yes Medical, Astir, Footmedics
4.7
Based on 2,235 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read YES Group | Yes Medical, Astir, Footmedics Reviews

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Pleasant. Quick to help out
Helpful Report
Posted 3 years ago
Thank you for your great review! We love to hear that you are impressed with our pleasant nature and speedy service! Looking forward to working with you again and giving you our usual 5 star experience!
Posted 3 years ago
Very accommodating and able to update my order.
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Posted 3 years ago
Thanks so much for taking the time to leave such an amazing review! We're so glad you found our service quick and our team accommodating in our dealings. We pride ourselves on making everything Easy at Astir! We look forward to working closely together in the future!
Posted 3 years ago
She was very efficient, thorough and professional.
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Posted 3 years ago
Thank you so much for your kind words Sue :) It was our pleasure to help you and so glad we could assist! We really look forward to speaking again soon!
Posted 3 years ago
Briohny was very helpful and polite.
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Posted 3 years ago
Thank you so much for your kind words Marnie! We were more than happy to assist and so glad we could help you out! We really look forward to working together again soon :)
Posted 3 years ago
VERY HAPPY,great friendly,helpful service. Thanks from ANGIE
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Posted 3 years ago
Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!
Posted 3 years ago
Excellent
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Posted 3 years ago
Thank you for your great review! We love to hear that you are impressed with our service! Pleasure working with you Mick! Looking forward to working with you again and giving you our usual 5 star experience!
Posted 3 years ago
Clear helpful friendly
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Posted 3 years ago
Thank you so much for your kind words! It's great to hear you had a smoother ordering process and found our customer service helpful! We hope we continue to exceed your expectations and make ordering for yourself easier! Looking forward to working with you next time.
Posted 3 years ago
Very helpful and easy to deal with
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Posted 3 years ago
Thank you so much for your kind words! It's great to hear you had a smooth ordering process and found our customer service helpful! We hope we continue to exceed your expectations and make ordering for yourself easier! Looking forward to working with you next time.
Posted 3 years ago
Renata was awesome and very helpful on the phone. Easy transaction process.
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Posted 3 years ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the product and service we provided We look forward to working with you again in the near future!
Posted 3 years ago
“Pleasing” best describes my first experience with YES Medical. Briony was very helpful and the service that followed was first class
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Posted 3 years ago
Thank you for taking the time to leave such a fantastic review, Allan! Here at YES, we pride ourselves in providing the very best customer service. That's why we call ourselves the Customer Happiness Team, because we value creating a stress-free experience for our awesome customers. We look forward to working with you again!
Posted 3 years ago
Excellent and friendly service from Rhiannon
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Posted 3 years ago
Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!
Posted 3 years ago
Excellent phone service. Was able to order over the phone and know that my goods were going to be despatched that day.
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Posted 3 years ago
Thank you for your lovely review! We pride ourselves on our efficient customer service as well as fast production and delivery, and we are so happy this was the case with your recent experience! We look forward to working with you again soon!
Posted 3 years ago
very good thanks
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Posted 3 years ago
Thanks for your amazing review! We are so excited to hear that your experience with us has been positive. We price ourselves on quality products and fast turn-around times, and it's always to rewarding to hear we've delivered on this. We look forward to the opportunity to continue our service with you again soon!
Posted 3 years ago
Just arrived thank you
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Posted 3 years ago
Thank you for your five stars! We wish we could give you five stars back for being a legendary customer! We value our lightning-fast turnaround time here, so it's really lovely to hear this feedback from you. We really appreciate it. Thank you again, look forward to speaking again soon!
Posted 3 years ago
Renata was very prompt to respond and provide the information required.
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Posted 3 years ago
Thank you for your lovely review! We pride ourselves on our efficient customer service as well as fast production and delivery, and we are so happy this was the case with your recent experience! We look forward to working with you again soon!
Posted 3 years ago
Easy to reorder - person was pleasant to deal with
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Posted 3 years ago
Thanks so much for leaving us such a fantastic 5-star review! We're always aspiring to provide an outstanding level of customer service, combined with top-quality products produced at lighting-fast speeds! We look forward to working with you again in the near future!
Posted 3 years ago
Great experience
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Posted 3 years ago
Thanks so much for leaving us such a fantastic 5-star review! We're always aspiring to provide an outstanding level of customer service, combined with top-quality products produced at lighting-fast speeds! We look forward to working with you again in the near future!
Posted 3 years ago
Handled by in a very professional manner,a credit to your company
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Posted 3 years ago
Thanks so much for leaving us such a fantastic 5-star review! We're always aspiring to provide an outstanding level of customer service, combined with top-quality products produced at lighting-fast speeds! We look forward to working with you again in the near future!
Posted 3 years ago
Rhiannon answered all my questions, excellent product knowledge, followed up with the supplier re an enquiry on timing for a newer product, got back to me within 15 minutes and sorted out the shipping and payment. Lovely phone manner, a credit to your company. Such a shame this level of service is becoming almost impossible to find. Well done Rhiannon, well done Yes Medical.
Helpful Report
Posted 3 years ago
Thanks so much for leaving us such a fantastic 5-star review! We're always aspiring to provide an outstanding level of customer service, combined with top-quality products produced at lighting-fast speeds! We look forward to working with you again in the near future!
Posted 3 years ago
Very helpful
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Posted 3 years ago
Thanks for your amazing review! We're so happy to hear you had a great experience with Footmedics. We hope to work with you again soon
Posted 3 years ago
YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,235 reviews