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YES Group | Yes Medical, Astir, Footmedics Reviews

4.7 Rating 2,188 Reviews
94 %
of reviewers recommend YES Group | Yes Medical, Astir, Footmedics
Company Reviews Product Reviews
144
 Metrics Info
4.7
Based on 2,188 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read YES Group | Yes Medical, Astir, Footmedics Reviews

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Dean P
Verified Buyer
“Respectful courteous, professional”
Helpful Report
Posted 2 years ago
Thank you for your 5-star review, Dean! Here at Astir, we are continually working to ensure our customer experience is second to none. That's why we call ourselves the Customer Happiness Team 😊 Thank you again for your review and we look forward to speaking again soon!
Posted 2 years ago
Angela Z
Verified Buyer
“She was very helpful, informative and great service. I was having problems with the login and she was very helpful and phoned me and allowed me to order on the phone. So we started with live chat and ended up on the phone. I appreciate all her help.”
Helpful Report
Posted 2 years ago
Thank you so much for your kind words, Ron! It's great to hear you had a smooth ordering process and found our customer service helpful! We hope we continue to exceed your expectations and make ordering for yourself easier! Looking forward to working with you next time.
Posted 2 years ago
Ron N
Verified Buyer
“Excellent customer service”
Helpful Report
Posted 2 years ago
Thank you so much for your kind words, Ron! It's great to hear you had a smooth ordering process and found our customer service helpful! We hope we continue to exceed your expectations and make ordering for yourself easier! Looking forward to working with you next time.
Posted 2 years ago
Carol P
Verified Buyer
“Very efficient,”
Helpful Report
Posted 2 years ago
Thank you so much for your 5 stars! We are so happy to hear that you had a pleasant order experience! As a team, we always strive to spread our positive culture! We look forward to helping you out again soon!
Posted 2 years ago
Donvale C
Verified Buyer
“Friendly, efficient service, Thanks Rhiannon”
Helpful Report
Posted 2 years ago
Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!
Posted 2 years ago
Middle P
Verified Buyer
“Rhiannon was great however this order was meant to be dispatched about a month ago. The online lady also said she would waiver the freight charge as we had returned a wrong order.”
Helpful Report
Posted 2 years ago
Thank you so much for your 5 - stars! We are sorry for the delay and we are endeavoring to get your order to you as soon as possible! We have happily removed the freight cost and got the order moving for dispatch today, we were so glad we could help. Have the most lovely afternoon!
Posted 2 years ago
Denise S
Verified Buyer
“Very satisfied with the girl I spoke to She handled my request with professionalism Would recommend this company completely”
Helpful Report
Posted 2 years ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We look forward to working with you again in the near future!
Posted 2 years ago
Lenoard B
Verified Buyer
“Thank you Elizabeth for descriptions of products and helpful advice. Roz”
Helpful Report
Posted 2 years ago
Thank you so much for your 5 stars! We are so happy to hear that you had a pleasant order experience! As a team, we always strive to spread our positive culture! We look forward to helping you out again soon!
Posted 2 years ago
Dural P
Verified Buyer
“Bri is always so cheerful and pleasant to deal with.”
Helpful Report
Posted 2 years ago
Thank you so much for your 5 stars! We are so happy to hear that you had a pleasant order experience! As a team, we always strive to spread our positive culture! We look forward to helping you out again soon!
Posted 2 years ago
Thank you for your wonderful review, We would very much appreciate you placing your feedback on our Google reviews page as well :) Please follow the link: - https://g.page/r/CYpidURFgTQfEAg/review Thank you again, and we greatly appreciate working with you and your Team!
Posted 2 years ago
Malcolm R
Verified Buyer
“Located your site easily. Contacted call taker, I’m guessing it was Briony, who was most helpful with my inquiries and answered my questions in a polite,professional manner, easy to understand. The process of ordering and payment for requested product of flip flo valves was made simple by Briony. I hope that for the business sake that all you staff are as efficient as Briony. No problems so far however I’ll reserve any further judgement until I am in receipt of the aforementioned product.”
Helpful Report
Posted 2 years ago
Thank you so much for your awesome review Malcolm! We are more than thrilled to hear you enjoyed the whole order process and experience. We aim to provide great service and products in the fastest time possible! We are so happy we could help out and we hope the new products work well! We look forward to your future orders!
Posted 2 years ago
Naracoorte P
Verified Buyer
“Staff polite and very helpfule.”
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave such a lovely review! Here at Astir, we pride ourselves in providing the very best customer service. That's why we call ourselves the Customer Happiness Team, because we value creating a stress-free experience for our awesome customers. We look forward to working with you again!
Posted 2 years ago
Fresh A
Verified Buyer
“Briony Williams is the perfect example of what a customer service agent should be. Polite, energetic and a pleasure to talk with. Would poach her in a minute if I could. 5 Stars”
Helpful Report
Posted 2 years ago
Thank you for your outstanding review! I am so glad to hear that you enjoyed your experience working with us and that you found our team to be helpful with your every need. Here at Yes, we strive to deliver top quality products to all our customers in order to generate a memorable and unforgettable experience to make your ordering simple and easy! We look forward to working with you again soon :)
Posted 2 years ago
Jennie P
Verified Buyer
“Very helpful and very pleasant”
Helpful Report
Posted 2 years ago
Thank you so much for your kind words! It's great to hear you had a smooth ordering process and found our customer service helpful! We hope we continue to exceed your expectations and make ordering for yourself easier! Looking forward to working with you next time.
Posted 2 years ago
Charles P
Verified Buyer
“I must say that the assistance offered by Briony was fantastic. Still being in retail I value courtesy and competence highly. Briony is a huge asset to your business.”
Helpful Report
Posted 2 years ago
Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!
Posted 2 years ago
Beattie S
Verified Buyer
“Was quick to answer the phone and gave me the information I needed. I ordered shortly after and was told will be delivered tomorrow!”
Helpful Report
Posted 2 years ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We look forward to working with you again in the near future!
Posted 2 years ago
Springwood P
Verified Buyer
“Always so ready to help.”
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave such a lovely review! Here at Astir, we pride ourselves in providing the very best customer service. That's why we call ourselves the Customer Happiness Team, because we value creating a stress-free experience for our awesome customers. We look forward to working with you again!
Posted 2 years ago
Judy C
Verified Buyer
“Polite and efficient”
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave such a lovely review! Here at Yes Med, we pride ourselves in providing the very best customer service. That's why we call ourselves the Customer Happiness Team, because we value creating a stress-free experience for our awesome customers. We look forward to working with you again!
Posted 2 years ago
Jeanette W
Verified Buyer
“Very prompt service, thankyou”
Helpful Report
Posted 2 years ago
Thank you so much for your kind words! It's great to hear you had a smooth ordering process and found our customer service helpful! We hope we continue to exceed your expectations and make ordering for yourself easier! Looking forward to working with you next time.
Posted 2 years ago
Thank you for your wonderful review, We would very much appreciate you placing your review on Google reviews page as well please ? Please follow the link: - https://g.page/r/CeLxFYo6F9j5EAI/review Thank you again, and we greatly appreciate working with you and your Team!
Posted 2 years ago
Pintupi H
Verified Buyer
“Very helpful, able to assist me give me a solution Thank you”
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave such a lovely review! Here at Yes Med, we pride ourselves in providing the very best customer service. That's why we call ourselves the Customer Happiness Team, because we value creating a stress-free experience for our awesome customers. We look forward to working with you again!
Posted 2 years ago
Beenleigh T
Verified Buyer
“very helpful and friendly great customer service,will be deal with you,s again for sure”
Helpful Report
Posted 2 years ago
Thank you for your outstanding review! I am so glad to hear that you enjoyed your experience working with us and that you found our team to be helpful with your every need. We look forward to working with you again soon :)
Posted 2 years ago
YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,188 reviews
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