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Autonet Insurance Reviews

4.5 Rating 8,908 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

4.5

Based on 8,908 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Read Autonet Insurance Reviews

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Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I used quotezone to select Autonet Protect Plus. I was very pleased how effortless my online application executed. When I printed my Policy Schedule I spotted a couple of errors made by transferring details. I phoned and the errors were corrected and I was "Allowed" the £17.00 normally charged for such corrections. Unfortunately, I did not carefully check the document again only to find I really ended up with cover that I had not selected in first place. Suddenly, No mentioning of Plus Protect; No courtesy car; No Pers. Acc.; I'd even become a smoker. Shame !!! I was originally really impressed thinking - now there's for once an organisation that got it right and ought to be applauded. Are they just a number of oversights, a web site that does not connect properly or is it something more sinister? It did not make me happy - although the potential is there.”

Posted 6 years ago

Read Autonet Insurance Reviews

Hi, Thank you very much for taking the time to get in touch and bring this to our attention. We place a great deal of importance on customer feedback and I will arrange for one of my colleagues in the relevant team to check this for you. Kind regards Nicola

Posted 6 years ago

“Smooth purchase”

Posted 6 years ago

Read Autonet Insurance Reviews

Hi, Thank you for taking the time to review Autonet, it is great to hear the process was smooth. Kind Regards, Carly

Posted 6 years ago

“I was able to get the cover I wanted without too much difficulty I was surprised by the request for the first payment from a credit card as the application was for payment by direct debit and DD information to allow that was provided. Otherwise no real online difference between Autonet or any other site that I have used”

Posted 6 years ago

Read Autonet Insurance Reviews

Hi Alan, Thank you for your comments. When taking out a policy over direct debits you are required to pay a deposit and your remaining payments will be taken via direct debit. Kind Regards, Carly

Posted 6 years ago

“manage to insure”

Posted 6 years ago

“very helpful.but it is quite fiddly in the payment part.”

Posted 6 years ago

Read Autonet Insurance Reviews

Hi, Thank you very much for letting us know how pleased you are with the helpful service from Autonet. I will pass your feedback on to the relevant department in terms of the payment. Kind regards Nicola

Posted 6 years ago

“It insured my stuff”

Posted 6 years ago

Read Autonet Insurance Reviews

Hi, Thank you for taking the time to review Autonet. If we can be of any further assistance, please let us know. Kind regards Nicola

Posted 6 years ago

“Obtaining the quote was easy.”

Posted 6 years ago

Read Autonet Insurance Reviews

Hi, Thank you for letting us know that you found it easy to get a quote. Kind regards Nicola

Posted 6 years ago

“..............”

Posted 6 years ago

“best quotation compared to other insurance brokers”

Posted 6 years ago

Read Autonet Insurance Reviews

Hi, Thanks for taking the time to review Autonet, it is great to hear that you are happy with the quotation provided. Kind Regards, Carly

Posted 6 years ago

“decent quotation compared to other insurance brokers”

Posted 6 years ago

“price is good but the web site is not so very good a lot of hassle”

Posted 6 years ago

Read Autonet Insurance Reviews

Hi, Thank you for letting us know that you were pleased with the price from Autonet. In terms of the website though, we would be keen to hear which bits could be improved. If you would like us to look into this, please could you get in touch via reviewsites@autonetinsurance.co.uk Kind regards Nicola

Posted 6 years ago

“easy to fill out forms”

Posted 6 years ago

Read Autonet Insurance Reviews

Hi Helen, Thank you for letting us know that you found it easy to fill out the forms. If we can be of any further assistance, please let us know. Kind regards Nicola

Posted 6 years ago

“easy to understand instructions on the internet”

Posted 6 years ago

Read Autonet Insurance Reviews

Hi Julie, Thank you for letting us know how easy you found it to use Autonet. Kind regards Nicola

Posted 6 years ago

“Policy seems fine”

Posted 6 years ago

Read Autonet Insurance Reviews

Hi Charlotte, Thank you for taking the time to review Autonet. If we can be of any further assistance, please let us know. Kind regards Nicola

Posted 6 years ago

“Simple enough to use but disappointed that we had to pay additional costs because we forgot that we aimed for a smashed window when someone broke in to the van.”

Posted 6 years ago

Read Autonet Insurance Reviews

Hi, Thank you for letting us know that you found Autonet easy to use. We do recommend that customers provide all relevant information at the outset so that we can ensure an accurate price is given. If we can be of any further assistance, please let us know. Kind regards Nicola

Posted 6 years ago

“Beat the price of my current renewal quote”

Posted 6 years ago

Read Autonet Insurance Reviews

Hi, Thank you for your comments and letting us know that you were pleased with the price that Autonet were able to offer. Kind regards Nicola

Posted 6 years ago

“It didn't really make me happy. The rate of reply and ease of setting up the new policy online wasn't what I'd hoped, it was a lot more complex/difficult than other insurers.”

Posted 6 years ago

Read Autonet Insurance Reviews

Hi, Sorry to hear this, I have passed on your comments to our internet department to look into. Kind Regards, Carly

Posted 6 years ago

“Competitive price. Was pestered by email, text and telephone to the point of visiting comparison websites just to get away from AutoNet.”

Posted 6 years ago

Read Autonet Insurance Reviews

Hi Mick, Sorry to hear you have insured elsewhere. I have passed your comments on to the relevant department to look into. Kind Regards, Carly

Posted 6 years ago

“simple to use site, cheapest quotation”

Posted 6 years ago

Read Autonet Insurance Reviews

Hi, Thanks for reviewing Autonet. We are pleased to hear that you found the site easy to use and the quote offered was a good price. Kind Regards, Carly

Posted 6 years ago

“cheapest price”

Posted 6 years ago

Read Autonet Insurance Reviews

Hi Lee, Thank you for your comments and letting us know that you were pleased with the price from Autonet. Kind regards Nicola

Posted 6 years ago

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Autonet Insurance is rated 4.5 based on 8,908 reviews