Baby Pavilion Reviews

Name: Baby Pavilion
Address: 2975 Exon Avenue, Cincinnati, Ohio
Rating: 4.90

4.9 Rating 10,018 Reviews

98 %

of reviewers recommend Baby Pavilion

Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

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Baby Pavilion 5 star review on 10th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing customer service and quick turnaround time! Can’t recommend enough”

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Posted 4 years ago

“Their website is super easy to use. They make it so easy to order what I need when I need it and if I forget to place an order they will send reminder emails.”

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Posted 4 years ago

“Baby Pavilion makes getting your pump and supplies so easy.”

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Posted 4 years ago

“Absolutely loved how fast I got everything and how amazing the products are 😊”

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Posted 4 years ago

“Very professional, trustworthy and effective provider! I am so glad that I picked Pavilion. They care for new mommies and their babies. I don't have anything but awesome comments about it! Highly recommended!!!”

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Posted 4 years ago

“Always been very prompt and attentive, and I’ve never had any issues using their services! Would strongly recommend!”

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Posted 4 years ago

“Seamless interaction with team - was able to navigate through an insurance flip without hassle”

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Posted 4 years ago

“At first, I got my free breast pump from the boutique at the hospital I delivered at. After not receiving the breast pump I had wanted, I chose to return the breast pump and order from Baby Pavilion— and I am SO glad I did! Baby Pavilion made everything so easy! They did the leg work and obtained the prescriptions needed for my breast pump and supplies! Shipping was super quick and arrived faster than my Amazon packages have been arriving! They remind you when you need to order the extra supplies 30 days after baby is born! I would highly recommend using Baby Pavilion!”

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Posted 4 years ago

“Easy order placement and fast delivery.”

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Posted 4 years ago

“Amazing to work with! I was actually between Baby Pavilion and another company, they prompt response and amazing customer service is what sold me. I was having trouble with the online form, they told me to call and did everything for me! The representative was extremely friendly and helpful!”

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Posted 4 years ago

“It is always so fast and so easy to work with Baby Pavilion to get my pumping supplies! I am so grateful for this service!”

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Posted 4 years ago

“Very quick shipping and great customer service!”

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Posted 4 years ago

“Great breast pump selection and it was very easy to use the website to order my pump. Less than 24 hours after I submitted the online form, I received an email confirming the details of my order. When I had a question regarding a product, I called the number on the website and a human being picked up the phone and was very knowledgable and able to answer my question. My pump arrived within a week of placing my order. Tricare coverage details were coordinated by Baby Pavilion without me having to call Tricare, all I had to do was provide the written prescription from my doctor. Overall, the process was quick and easy!”

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Posted 4 years ago

“Baby Pavilion has been amazing for getting my breast pump and supplies! The ordering process is easy, the shipping is fast, and their customer care team is very helpful.”

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Posted 4 years ago

“The staff was very communicative and understanding when my insurance was on the fritz. I got my pump with no issues on their end and fast too! Havent used it yet but looking forward to trying out their product.”

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Posted 4 years ago

“Enjoyed the services, products were delivered fast always. Will recommend”

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Posted 4 years ago

“This website is great but I wish they offered other delivery providers besides fedex.”

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Posted 4 years ago

“My experience with Baby Pavilion has always been amazing. They are always and accurate and ontime with my orders. They are a great company.”

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Posted 4 years ago

“Very pleased with my experience! It was super easy to order and they were very helpful. My order was placed, shipped and received very quickly!”

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Posted 4 years ago

“Sooo easy! I got an prescription from my Midwife on a Friday, submitted everything online, and my pump was here on Sunday along with the milk storage bags. As far as products, I have not used them yet. I have a couple of weeks left.”

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Posted 4 years ago

Baby Pavilion is rated 4.9 based on 10,018 reviews