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Banggood Reviews

4.4 Rating 7,693 Reviews

85 %

of reviewers recommend Banggood

Company Reviews

4.4

Based on 7,693 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Banggood 5 star review on 26th April 2024

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Banggood 1 star review on 2nd April 2024

Banggood 1 star review on 2nd April 2024

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“According to the tracking information the lamp has been delivered on 8th July but I haven't received any information of the delivery. Unfortunately I can't provide a positive review, even though it would be someone else's fault. Can you give me more information about the delivery than what the tracking data provides?”

Posted 1 year ago

“I purchased a LED Creative Astronaut Galaxy Projector Lamp Gypsophila Projection Starry Night Light for Children Home Decor for my granddaughter & we were excitedly looking forward to setting it up in her bedroom. Unfortunately, right out of the box, it did not work. I read the instructions carefully to make sure I had done everything correctly. I had. I contacted Banggood with the promise of a response within 24 hours. Over a week later, I have had to contact them again about getting a replacement. Still no response so far. I still want the item and from the reviews it looks good when it works, but am a bit disappointed in Banggood's lack of response. Hopefully they will contact me soon and resolve the issue.”

Banggood 1 star review on 12th July 2022

Posted 1 year ago

“The text of the announcement is misleading. offers four pieces, one arrives. He did not answer the question. This is not a fair price. for this amount, you can buy at least two from another seller”

Posted 1 year ago

“Item Don`t WORK...”

Posted 1 year ago

“they refuse to refund me for the return shipping of returned product. They agreed to refund me and I actually return shipped it cheaper than they expected. Now they only want to give me the COG so I'm out over $60 cause the went back on their word.”

Banggood 1 star review on 15th June 2022

Posted 1 year ago

“La placa tiene una sola salida, como la voy a conectar al controlador de corriente, se cargará la batería directamente sin regulador y lo del lighter no entiendo”

Posted 1 year ago

“Very small cover won't fit my bikes ,3, so useless”

Posted 1 year ago

“No response from customer service. The dress is gold, not red orange. Also it is too small. The website is too complicated and I will not be using it again.”

Posted 1 year ago

“Je souhaite l échange du produit car celui-ci et défectueux ( embout cassé) merci”

Posted 1 year ago

“My scooter arrived in halve a box the charger ?? missing assembly toolkit missing Horn/Speed control unit smashed "HELP" !! Bang God sort this out Eduard”

Banggood 1 star review on 15th May 2022

Posted 1 year ago

“Product arrived damaged and does not work. Banggood has done nothing to resolve the situation. Would not recommend this site. Very disappointed.”

Banggood 1 star review on 14th May 2022

Posted 1 year ago

“I bought a Bluetooth speaker... The first that they sent me was not working properly. The second never arrived my house.. (3 month passed already)”

Posted 1 year ago

“Dear Banggood team, Thank you for this message regarding my case. Let me start by saying that l have only received 2 emails dated March 24 and 25 announcing delivery (which indeed arrived). Upon arrival l sent 2 claims about the bad quality condition in which the hat arrived. And after that this is the only email received as an answer and l thank you for your interest. Please resend me the message in order to understand what should l answer about. I hope you don’t close my case as this product arrived damaged and l appreciate Banggood effectively finds a solution. I don’t know what ticket questions are or were. All l have is a damaged product (the beautiful hat sadly broken in 4 in the brim) and a plastic bag branded “Newchic - classic fashion” with a tag or sticker that says POA7229979 SKUF74729 dbJtHEW PCK Made in China ….and that’s all. Again, many thanks and l hope we arrive at a solution. Julian Alhach +57 (310) 493 5734”

Posted 1 year ago

“I have already order 2 rings almost a month ago. I payed them and never got them”

Posted 1 year ago

“J ai commencer une pompe 24v et j ai reçus une 48v ....”

Posted 1 year ago

“Horrible experience. I ordered an over $400 laptop from Banggood. However, I received a defective product. I contacted customer service and followed the instruction to ship back the defective product to its warehouse. It's been 5 months and I still don't know if I will have my refund back.”

Banggood 1 star review on 1st May 2022

Posted 1 year ago

“5 purchases on 5 different occasions , all 5 had issues with several months to get delivered while banggood send me fake and fabricated shipping updates, complete joke. I was warned about this and that they sell the customers credit card information to the darknet and I just did not believe it but now I am convinced.”

Posted 2 years ago

“I was sent the wrong charger for my camera. It came fast, but if it's wrong, it's useless. No customer service has contacted my. No refund has been offered. No effort except this second request for information has been offered.”

Posted 2 years ago

“Dear Banggood team, Thank you for this message regarding my case. Let me start by saying that l have only received 2 emails dated March 24 and 25 announcing delivery (which indeed arrived). Upon arrival l sent 2 claims about the bad quality condition in which the hat arrived. And after that this is the only email received as an answer and l thank you for your interest. Please resend me the message in order to understand what should l answer about. I hope you don’t close my case as this product arrived damaged and l appreciate Banggood effectively finds a solution. I don’t know what ticket questions are or were. All l have is a damaged product (the beautiful hat sadly broken in 4 in the brim) and a plastic bag branded “Newchic - classic fashion” with a tag or sticker that says POA7229979 SKUF74729 dbJtHEW PCK Made in China ….and that’s all.”

Posted 2 years ago

“Устройство не соответствует описанию. Блок питания в комплекте 12 В, а на устройстве написано 5 В. Включить не получилось. Вскрытие показало обман. Это ПОДДЕЛКА !!!”

Posted 2 years ago

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Banggood is rated 4.4 based on 7,693 reviews